11-27-2012 10:56 PM
Hi
Trying to restore mailbox via netbackup 7.5.0.3 .
source from dedup disk to alternate user (redirection)
exchange 2007
on Exchange server services EXadmin is confiugured, already restored for other mailboxes few items, but never with redirecting to another mailbox, also, not all mailbox completly , just a folder, or few mail items.that worked fine for me..
getting this error
Cheers
Itai
Solved! Go to Solution.
11-27-2012 11:28 PM
Have you verified that all requirements for redirected restore are in place? for example that destination mailbox exists?
See this section in NBU for Exchange manual:
11-27-2012 11:00 PM
some pics..
11-27-2012 11:28 PM
Have you verified that all requirements for redirected restore are in place? for example that destination mailbox exists?
See this section in NBU for Exchange manual:
11-27-2012 11:37 PM
Thanks for your reply Marrianne,
Well...this mailbox I want to restore..was deleted by mistake -AD user+mailbox by the helpdesk team.
Now, they created new user with the same name (off course with different SID) and Iv'e been asked to restore old mail box redirectly to new user. I have seen this error that the soultion talk's about adding details to the master server,
just didn't get all of it-http://www.symantec.com/business/support/index?page=content&id=TECH164954
what is the meaning for Physical name of CAS server?
Cheers
Itai
11-28-2012 12:13 AM
the original user was deleted
new user with same name (bit off course different SID mailbox etc) created
trying to redirect to new user to the new mailbox
saw a solution about this error
http://www.symantec.com/business/support/index?page=content&id=TECH164954
what stand's for
Physical name of CAS server
11-28-2012 06:41 AM
In the Master Server Hosts Properties are the Distributed Application Mappings
You should add all compnents of your exchange system against the DAG name
As you are on Exchange 2007 this probably does not apply to you
I would reccomend doing the following:
1. Add a file named No.Restrictions to the /netbackup/db/altnames/ directory on the Master
2. Try the restore from the mailbox itself
3. Ensure you have the redirected folder naming exactly right
4. Set up the tar log folder on the client to capture more of the error if it fails again
Hope this helps
11-29-2012 03:22 AM
Well, nothing helped except redirecting it to other mailbox with a different name and only then export to PST from restored and import to new mailbox but with the same name as deleted one
FYI
thanks all for the help :)
Itai
11-29-2012 04:11 AM
You will probably find that the issue is down to the SID change - this will be coded into the backup so when restored it fails - it has to be redirected to an alternate mailbox but it is obviously not picking things up correctly when the name is the same
It may actually be an Exchange issue and the SID may still exist - I am not an exchange expert but there is something about running a clean command and remving disconnect mailboxes - maybe there is still something of the old mailbox knocking about in Exchange itself confusing things
11-29-2012 04:18 AM
Is the newly created mailbox functional (i.e send and receive email)?
Requirement in NBU for Exchange manual:
■ The destination mailbox must exist to successfully restore a mailbox.
Please go through this section in the manual:
See Examples of redirecting an Exchange mailbox restore
and Redirecting the restore of an Exchange mailbox, mailbox folder, or public folder for step-by step instructions.