cancel
Showing results for 
Search instead for 
Did you mean: 

failing backups

ledge41
Not applicable

new to netbackup, used backupexec 5 years ago, working with backup/storage team to solve backup issues.

 

getting code 40 errors on same client every day

also have other clients getting code 40 backup failures after running for a short time

here is error message inside the backup failure messages:

/1/2012 12:34:18 AM - Info nbjm(pid=1908) requesting STANDARD_RESOURCE resources from RB for backup job (jobid=144552, request id:{CA3D6407-B8BB-45E8-AA3E-AA176ADD08E0}) 
8/1/2012 12:34:18 AM - requesting resource ares06a-hcart-robot-tld-2-mammoth01
8/1/2012 12:34:18 AM - requesting resource ares02.NBU_CLIENT.MAXJOBS.mammoth01
8/1/2012 12:34:18 AM - requesting resource ares02.NBU_POLICY.MAXJOBS.NDMP_Vol_Sylvan
8/1/2012 12:34:18 AM - awaiting resource ares06a-hcart-robot-tld-2-mammoth01 - Maximum job count has been reached for the storage unit
8/1/2012 12:51:18 AM - Error bpbrm(pid=15265) could not write EXIT STATUS to OUTSOCK     
8/1/2012 12:51:18 AM - Info ndmpagent(pid=0) done. status: 150: termination requested by administrator     
8/1/2012 2:51:36 AM - granted resource ares02.NBU_CLIENT.MAXJOBS.mammoth01
8/1/2012 2:51:36 AM - granted resource ares02.NBU_POLICY.MAXJOBS.NDMP_Vol_Sylvan
8/1/2012 2:51:36 AM - granted resource 403222
8/1/2012 2:51:36 AM - granted resource IBM.ULT3580-TD4.006
8/1/2012 2:51:36 AM - granted resource ares06a-hcart-robot-tld-2-mammoth01
8/1/2012 2:51:36 AM - estimated 2873073478 Kbytes needed
8/1/2012 2:51:36 AM - Info nbjm(pid=1908) started backup job for client mammoth01, policy NDMP_Vol_Sylvan, schedule Quarterly_Full on storage unit ares06a-hcart-robot-tld-2-mammoth01
8/1/2012 2:51:40 AM - started process bpbrm (17309)
8/1/2012 2:51:41 AM - Info bpbrm(pid=17309) mammoth01 is the host to backup data from    
8/1/2012 2:51:41 AM - Info bpbrm(pid=17309) reading file list from client       
8/1/2012 2:51:41 AM - Info bpbrm(pid=17309) starting ndmpagent on client        
8/1/2012 2:51:41 AM - Info ndmpagent(pid=17311) Backup started          
8/1/2012 2:51:41 AM - Info bpbrm(pid=17309) bptm pid: 17312         
8/1/2012 2:51:41 AM - Info bptm(pid=17312) start           
8/1/2012 2:51:41 AM - Info bptm(pid=17312) using 30 data buffers        
8/1/2012 2:51:41 AM - Info bptm(pid=17312) using 65536 data buffer size       
8/1/2012 2:51:41 AM - connecting
8/1/2012 2:51:41 AM - connected; connect time: 00:00:00
8/1/2012 2:51:42 AM - Info bptm(pid=17312) start backup          
8/1/2012 3:09:57 AM - Info bptm(pid=17312) media id 403222 mounted on drive index 2, drivepath nrst0a, drivename IBM.ULT3580-TD4.006, copy 1
8/1/2012 3:09:57 AM - mounted
8/1/2012 3:09:57 AM - positioning 403222 to file 3
8/1/2012 3:09:59 AM - positioned 403222; position time: 00:00:02
 

8/1/2012 3:09:59 AM - begin writing
 

network connection broken(40)
 

8/1/2012 5:13:18 AM - Error ndmpagent(pid=17311) NDMP backup failed, path = /vol/sylvan/epcourses      
8/1/2012 5:13:19 AM - Error ndmpagent(pid=17311) NDMP_LOG_ERROR 26 DATA: Backup terminated (for /vol/sylvan/epcourses).     
8/1/2012 5:30:24 AM - Error bpbrm(pid=17309) could not write EXIT STATUS to OUTSOCK     
8/1/2012 5:30:24 AM - Info ndmpagent(pid=0) done. status: 150: termination requested by administrator     

looking for guidence and help to solve these backup issues

paul

 

 

1 REPLY 1

MilesVScott
Level 6
Certified

Do you have the ndmpagent logging turned on? If so the logs from the timeframe may help.


"8/1/2012 5:13:18 AM - Error ndmpagent(pid=17311) NDMP backup failed, path = /vol/sylvan/epcourses      
8/1/2012 5:13:19 AM - Error ndmpagent(pid=17311) NDMP_LOG_ERROR 26 DATA: Backup terminated (for /vol/sylvan/epcourses).     
8/1/2012 5:30:24 AM - Error bpbrm(pid=17309) could not write EXIT STATUS to OUTSOCK     
8/1/2012 5:30:24 AM - Info ndmpagent(pid=0) done. status: 150: termination requested by administrator"