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file read failed(13)

flavor4real
Level 5

Godd Morning,
I have following error msg after the bkup job ran for at least 2 days.  any ideas? thanks


9/10/2010 8:03:48 AM - Error bpbrm(pid=7736) socket read failed, An existing connection was forcibly closed by the remote host.  (10054)
9/10/2010 8:03:50 AM - Error bptm(pid=2572) socket operation failed - 10054 (at child.c.1285)     
9/10/2010 8:03:55 AM - Error bptm(pid=2572) unable to perform read from client socket, connection may have been broken
9/10/2010 8:04:34 AM - Error bpbrm(pid=7736) could not send server status message      
9/10/2010 8:04:50 AM - end writing; write time: 01:58:54
file read failed(13)
1 ACCEPTED SOLUTION

Accepted Solutions

Andy_Welburn
Level 6
KnowledgeBase

(***EDIT*** If you haven't already, you may want to bookmark the above URL and the following one:
This Technote contains a table for NetBackup's Status Codes, with links to potential resolutions for each.
http://seer.entsupport.symantec.com/docs/301522.htm
end of EDIT)

They may assist?

Backups are failing on Windows clients. The following error message will appear in the bpbkar log file on the client: "(TCP 10054: Connection reset by peer)" or "FTL - tar file write error (10054) ".
http://seer.entsupport.symantec.com/docs/200380.htm

STATUS CODE 13: Backups fail with Status Code 13 "file read failed", indicating that a read of a file or socket has failed. Winsock errors 10054 and 10053 may also be seen in the bpbkar log on the client.
http://seer.entsupport.symantec.com/docs/275189.htm

Does this relate to your other post?
https://www-secure.symantec.com/connect/forums/file-read-failed-13-full-bkup-no-issues-diff-bkup

***EDIT #2***
In-depth Troubleshooting Guide for Exit Status Code 13 in NetBackup Server (tm) / NetBackup Enterprise Server (tm) 6.0
http://seer.entsupport.symantec.com/docs/278563.htm

View solution in original post

4 REPLIES 4

Andy_Welburn
Level 6
KnowledgeBase

(***EDIT*** If you haven't already, you may want to bookmark the above URL and the following one:
This Technote contains a table for NetBackup's Status Codes, with links to potential resolutions for each.
http://seer.entsupport.symantec.com/docs/301522.htm
end of EDIT)

They may assist?

Backups are failing on Windows clients. The following error message will appear in the bpbkar log file on the client: "(TCP 10054: Connection reset by peer)" or "FTL - tar file write error (10054) ".
http://seer.entsupport.symantec.com/docs/200380.htm

STATUS CODE 13: Backups fail with Status Code 13 "file read failed", indicating that a read of a file or socket has failed. Winsock errors 10054 and 10053 may also be seen in the bpbkar log on the client.
http://seer.entsupport.symantec.com/docs/275189.htm

Does this relate to your other post?
https://www-secure.symantec.com/connect/forums/file-read-failed-13-full-bkup-no-issues-diff-bkup

***EDIT #2***
In-depth Troubleshooting Guide for Exit Status Code 13 in NetBackup Server (tm) / NetBackup Enterprise Server (tm) 6.0
http://seer.entsupport.symantec.com/docs/278563.htm

flavor4real
Level 5
thanks andy

Andy_Welburn
Level 6

That was a quick resolution? surprise

flavor4real
Level 5

well,.. i have to work for my answeres at time so u pointed me to the right direction and i will read... best way to learn, ain;t it ;)