ftp download requires login?

[Foxtrot_Lima]

Trying to download a manual from symantec's ftp but it requires a username and a password.

http://seer.entsupport.symantec.com/docs/290203.htm

Must be some kind of error?

[rjrumfelt]

Seems to go down quite often 

[Andy_Welburn]

Again? :(

[Will_Restore]

I can get to the ftp directory without a login but there ain't much in there!

Sure hope somebody has a backup! ;)

[rjrumfelt]

I gots issues I neeeeeeds to resolve

[rjrumfelt]

Anybody else having issues with the ftp site currently?

[Peter_Boundy]

Yes, I have not been able to download a manual for several days. I've tried Windows and Mac systems, Internet Explorer and Fetch. 

[pdsimpson]

I have seen the same issue with the FTP server recently.

I found that the login 'anonymous', with my email address as a password worked, at least for getting to things in /pub.

[jdumsha]

OK trying to get to site : https://exftpp.symantec.com/pub/support to manually download viral updates, asking for credentials.
Where do I get the login/password? Anyone? Bueller?