05-18-2011 07:49 AM
getting the following error:
after which the media server drops into 'Active-Disk'
Any one seen it before????
05-18-2011 12:20 PM
Please share all relevant info: NBU version on master and media server, OS on master and media server; is this a new media server? Has this worked before?
Not sure if this old TN is relevant to your situation:
http://www.symantec.com/docs/TECH47239
Have you verified comms between master and media server on port 1556?
Please run the following on the master:
nbemmcmd -listhosts -verbose
nbemmcmd -getemmserver
05-19-2011 02:23 AM
Marianne thanks for your response. The Master and Media server are both Windows 2003 running Netbackup 6.5.4. The media server isn't new and comms on port 1556 is working fine.
NBEMMCMD, Version:6.5.4
The following hosts were found:
tedc-tct-bkup01
ClusterName = ""
MachineName = "tedc-tct-bkup01"
LocalDriveSeed = ""
MachineDescription = ""
MachineFlags = 0xa5
MachineNbuType = media (1)
MachineState = active for tape and disk jobs (14)
MasterServerName = "tedc-xn-nbm01"
NetBackupVersion = 6.5.4.0 (654000)
OperatingSystem = windows (11)
ScanAbility = 5
NBEMMCMD, Version:6.5.4
These hosts were found in this domain: tedc-ebs-media1, tedc-lan-bkp01, tedc-pp-bkup01, tedc-pr-bakp01, tedc-pr-bakp02, tedc-tct-bkup01, tedc-tct-bkup02, tedc-xn-nbm01
ukhss-gway3
Checking with the host "tedc-ebs-media1"...
Checking with the host "tedc-lan-bkp01"...
Checking with the host "tedc-pp-bkup01"...
Checking with the host "tedc-pr-bakp01"...
Checking with the host "tedc-pr-bakp02"...
Checking with the host "tedc-tct-bkup01"...
Checking with the host "tedc-tct-bkup02"...
Checking with the host "tedc-xn-nbm01"...
Checking with the host "ukhss-gway3"...
Server Type Host Version Host Name EMM Server
MEDIA tedc-ebs-media1 tedc-xn-nbm01
MEDIA tedc-lan-bkp01 tedc-xn-nbm01
MEDIA tedc-pp-bkup01 tedc-xn-nbm01
MEDIA tedc-pr-bakp01 tedc-xn-nbm01
MEDIA tedc-pr-bakp02 tedc-xn-nbm01
MEDIA tedc-tct-bkup01 tedc-xn-nbm01
MEDIA tedc-tct-bkup02 tedc-xn-nbm01
MASTER tedc-xn-nbm01 tedc-xn-nbm01
MEDIA ukhss-gway3 tedc-xn-nbm01
Command completed successfully.
The Media server is now working ok (had to stop the services, reboot the server then restart Netbackup). There was a TCP Stack change on the media server that seemed to coincide with the issue. Once this was backed out and the server and services restarted everything seemed to work.
05-20-2011 06:09 AM
Can you elaborate on that?
I am curious what it is. Does it mean a TCP setting change in a media server, would require a reboot of server (obviously a restart of Netbackup) to take effect, otherwise it would cause the devices to be inactive.. and there produced a "active for disk only" media server?
Thanks!