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having issue Restoring from VMware backup

anishC5
Level 5
Partner Certified

Hi All,

We have recently taken a VMware backup of 4 windows clients under a common policy. Now where one client is showing the both VMDK and folders view while selecting the "flash backup windows" as policy type and "Normal backup" as policy type....the other is displaying only the VMDK files. It is giving an error: unable to obtain list of files using specified search criteria....It is showing the backup that has happened today but not able to fetch.

Any ideas please where i could be going wrong?

Thanks, Anish

1 ACCEPTED SOLUTION

Accepted Solutions

anishC5
Level 5
Partner Certified

Hi Stuart,

Thanks for your suggestions. This is how the issue got resolved.

We checkedt he server disk properties and found that there was corrput disk path which could not be removed.

With some special priviledges, Server team, removed the path and readded it.

Restores were successful after that.

Cheers

Anish

View solution in original post

4 REPLIES 4

Stuart_Green
Level 6

I would look at logs, as I presume your backups are all successful of these VM's. Status 0. If not review the activity monitor of these jobs.

Your problem is around browsing the backup images, from within the BAR gui.?

So review the directory on the master server logs\bprd\

 

 
These logs show the following about the request daemon.
 
 bprd
                -request daemon
                -can be terminated and initiated from the admin interfaces
                -responds to client and administrative requests
                        -restores
                        -backups
                        -archives
                        -"list files backed-up or archived"
                        -manual/immediate backups
                        -reread configuration database
 
Can you give us more info.
Netbackup version. VCB or vstorage api being used.
Have you got some form of encryption or compression on the drives inside the VM's guest OS that prevents NetBackup from guest indexing /mapping files.
See the NetBackup for Vmware Guide for your version of NetBackup for notes and restrictions and make sure you meet the criteria.

anishC5
Level 5
Partner Certified

Thanks Stuart,

getting hold of the server team to check the encryption stuff and all.

info that you desire are as follows:

the backups are all VCB backups

Netbackup version is: 7.1.0.2

 

Stuart_Green
Level 6

I would recommend you start to plan in a move over to vstorage api. Has several advantages over VCB and the fact support for VCB is being withdrawn by VMware.

vstorage api compatibility with netbackup would result in checking your ESX version (if on vsphere ESX(i)4 then your OK) If on ESX(i)3.5 make sure you are at the latest Update I believe vstorage api came in after update 2 or 3.

But you get change block tracking and much more features when move to vstorage api. Block level incremental backups too.

anishC5
Level 5
Partner Certified

Hi Stuart,

Thanks for your suggestions. This is how the issue got resolved.

We checkedt he server disk properties and found that there was corrput disk path which could not be removed.

With some special priviledges, Server team, removed the path and readded it.

Restores were successful after that.

Cheers

Anish

View solution in original post