how to check the communication between master, media and client servers?

[david_raj]

i am new for veritas netbackup .how to check the communication between master, media and client servers?

[Michal_Mikulik1]

Hello,

see chapters:

Resolving network communication problems with

UNIX/Windows clients

in pubicly available NetBackup Troubleshooting Guide.

Especially commands bpclntcmd, bptestbpcd

Michal

[Marianne · Accepted solution]

How to verify name resolution for NetBackup (tm) systems, using the "bpclntcmd" command 
http://www.veritas.com/docs/000026124

How to test client connections using the bptestbpcd command 
http://www.veritas.com/docs/000029625

bptestbpcd — test bpcd connections and verify connect options
http://www.veritas.com/docs/000093169 

Please download NetBackup Troubleshooting Guide 
Read through Chapter 2 - Troubleshooting procedures (it covers network communication as well)

Download the  NetBackup Logging Reference Guide 
Read though these sections:
Chapter 2 - Backup process and logging
Chapter 1 - Using logs

[david_raj]

Thanks Michal and Marianne for your support

Regrads,

david

[david_raj]

Hello Michal and Marianne,

please explain the troubleshooting steps of error code-6 and drive down issue ?

KR

david

[Marianne]

Please start a new discussion for status 6 as this has nothing to do with communication.

[david_raj]

Hello Marianne,

how to troubleshoot the status code-6 ?

thanks for your support 

kr

david

[nbutech]

Hello,

First you need to identify for which policy type you are seeing status code 6... Is it for database backup or virtual machines ? So once you know that you cna start your troubleshooting and if still you see issues you can open a new thread