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how to check the communication between master, media and client servers?

david_raj
Level 3
1 ACCEPTED SOLUTION

Accepted Solutions

Marianne
Moderator
Moderator
Partner    VIP    Accredited Certified

How to verify name resolution for NetBackup (tm) systems, using the "bpclntcmd" command 
http://www.veritas.com/docs/000026124

 

How to test client connections using the bptestbpcd command 
http://www.veritas.com/docs/000029625

 

bptestbpcd — test bpcd connections and verify connect options
http://www.veritas.com/docs/000093169 

 

Please download NetBackup Troubleshooting Guide 
Read through Chapter 2 - Troubleshooting procedures (it covers network communication as well)

Download the  NetBackup Logging Reference Guide 
Read though these sections:
Chapter 2 - Backup process and logging
Chapter 1 - Using logs

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8 REPLIES 8

david_raj
Level 3

i am new for veritas netbackup .how to check the communication between master, media and client servers?

Michal_Mikulik1
Moderator
Moderator
Partner    VIP    Accredited Certified

Hello,

 

see chapters:

Resolving network communication problems with

UNIX/Windows clients

in pubicly available NetBackup Troubleshooting Guide.

Especially commands bpclntcmd, bptestbpcd

Michal

Marianne
Moderator
Moderator
Partner    VIP    Accredited Certified

How to verify name resolution for NetBackup (tm) systems, using the "bpclntcmd" command 
http://www.veritas.com/docs/000026124

 

How to test client connections using the bptestbpcd command 
http://www.veritas.com/docs/000029625

 

bptestbpcd — test bpcd connections and verify connect options
http://www.veritas.com/docs/000093169 

 

Please download NetBackup Troubleshooting Guide 
Read through Chapter 2 - Troubleshooting procedures (it covers network communication as well)

Download the  NetBackup Logging Reference Guide 
Read though these sections:
Chapter 2 - Backup process and logging
Chapter 1 - Using logs

david_raj
Level 3

Thanks Michal and Marianne for your support

 

 

Regrads,

david

david_raj
Level 3

Hello Michal and Marianne,

 

please explain the troubleshooting steps of error code-6 and drive down issue ?

 

KR

david

Marianne
Moderator
Moderator
Partner    VIP    Accredited Certified
Please start a new discussion for status 6 as this has nothing to do with communication.

david_raj
Level 3

Hello Marianne,

 

how to troubleshoot the status code-6 ?

 

thanks for your support 

 

kr

david

nbutech
Level 6
Accredited Certified

Hello,

First you need to identify for which policy type you are seeing status code 6... Is it for database backup or virtual machines ? So once you know that you cna start your troubleshooting and if still you see issues you can open a new thread