how to install maintence pack of netbackup 7.6.1.1

[rashi_jain]

I am trying to imnstall netbackup 7.6.1.1 maintence pack after the  installation of  netbackup 7.6.1 . Please provide  us complete  proceduere of installation.

[root@ri2007 tmp]# sh NB_update.install

ERROR:   Missing required server files in /tmp:

         VrtsNB_7.6.1.1.README
         VrtsNB_7.6.1.1.postuninstall
         VrtsNB_7.6.1.1.preinstall
         VrtsNB_7.6.1.1.preuninstall

ERROR:   Missing required client files in /tmp:

         VrtsNB_CLT_7.6.1.1.README
         VrtsNB_CLT_7.6.1.1.postinstall
         VrtsNB_CLT_7.6.1.1.postuninstall
         VrtsNB_CLT_7.6.1.1.preinstall

Exiting NB_update.install

[root@ri2007 tmp]#
[root@ri2007 tmp]# sh NB_update.install VrtsNB_7.6.1.1.postinstall
Usage: NB_update.install  [-h | -i ] | [ -n ] [-d PATHNAME] [ -p ] [ -s ]
[root@ri2007 tmp]# sh NB_update.install -i VrtsNB_7.6.1.1.postinstall
Usage: NB_update.install  [-h | -i ] | [ -n ] [-d PATHNAME] [ -p ] [ -s ]
[root@ri2007 tmp]#

[CRZ · Accepted solution]

Looks like stuff is missing from /tmp...or maybe just wasn't unpacked/wasn't unpacked correctly.  Can you provide us with output from...

# ls -l /tmp

...please?

[Marianne]

You should have 2 downloads copied to the same folder (e.g. /tmp).
I would personally create a sub-directory to avoid confusion (e.g. /tmp/patch) and copy the 2 patch-files into this folder.

For example - for RHEL, the Server patch will be NB_7.6.1.1.linuxR_x86.tar
The 3 Client patch downloads need to be joined into a single file:  NB_CLT_7.6.1.1.tar  (details in the download TN).

Extract these 2 files in the same folder (e.g. /tmp/patch):
tar xvf NB_7.6.1.1.linuxR_x86.tar
tar xvf NB_CLT_7.6.1.1.tar

Check the contens with 'ls -l' to see that all of the files listed above can be seen.
Show us the output.

[watsons]

Are you patching 7.6.1.1 on a Netbackup media/master server or client? 

See the main download link : http://www.symantec.com/docs/TECH226944

Each of those links (different OS) will lead you to the step of downloading and installing it.

If it's a media/master server, you need these to complete the patch:

NB_7.6.1.1.<OS>tar  & 
NB_CLT_7.6.1.1.<OS>.tar

If it's just a client, you need only the:

NB_CLT_7.6.1.1.<OS>.tar

Extract it and run NB_update.install