how to see the logs?

[arjun7]

I am confusing to see the log files for failure jobs...

for example I want to see the bpbrm logs.. for that I am going to path in windows master server

programfiles\veritas\netbackup\logs  ....... then what  I can do to see the logs... Plz post the total patt and command

[revarooo · Accepted solution]

For a typical backup you would want to see the bptm and bpbrm logs from the media server and the bpbkar log from the client. You MUST create these sub folders / directories first under:

\program files\veritas\netbackup\  (for windows)

/usr/openv/netbackup/logs/   (for UNIX)

A great forum post here about it:

https://www-secure.symantec.com/connect/articles/quick-guide-setting-logs-netbackup

and TN: http://www.symantec.com/business/support/index?page=content&id=HOWTO70806

[Nicolai]

There are two set of logs in Netbackup - the classic and unified logs

The classic logs can be read by notepad/wordpad in windows. 

The unified logs can be read using the vxlogview command.

In general reading debug logs is some strange sort of art - a lot of messages are indicating errors without being so. Especially the unified are notorious difficult to read from a end user point of view. For the classic log look for the [?] at the start of line - its the severity

Severity:

1 = Unknown

2 = Debug

4 = Info

8 = Warning

16 = Error

32 = Critical

Fellow connect user MPH999 has written this tech note about debug logging

http://www.symantec.com/docs/TECH75805

https://www-secure.symantec.com/connect/articles/quick-guide-setting-logs-netbackup

Other technotes for debug logs

http://www.symantec.com/docs/HOWTO34327

[Marianne]

My 2c:

If you want to know which logs to create or look at on which server or client, you need to understand the backup and restore process flow diagram. Have a look at Appendix A of the Troubleshooting Guide for your NBU version (see Handy NBU Links in my signature where you can find links to all NBU documentation).

To know what to look for in legacy logs (e.g. bpbrm log), see my reply in this discussion:
How to use logs 

[mph999]

https://www-secure.symantec.com/connect/articles/quick-guide-setting-logs-netbackup

[Marianne]

Oh! And a similar question less than 2 months ago?

https://www-secure.symantec.com/connect/forums/logs-6