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howto: Level 3 dbclient log

manatee
Level 6

NBU 7.6.0.3

i'm trying to isolate a sqlserver backup error i keep getting and someone suggested i do a "Level 3 dbclient log". may i know how that is done?

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Marianne
Level 6
Partner    VIP    Accredited Certified

Host Properties -> Clients -> (Select Client name) -> Logging

Change Global logging to 3. 

Ensure dbclient folder exists under ...\netbackup\logs on the client. Create folder if it does not exist.
No need to restart any processes/services.

The next SQL backup will create level 3 logs. 

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6 REPLIES 6

Systems_Team
Moderator
Moderator
   VIP   

Hi Rino19ny,

Here you go - this document should give you all you need to get that going:

DOCUMENTATION: How to enable logging to troubleshoot NetBackup for Microsoft SQL Server backup or restore issues:

https://www.veritas.com/support/en_US/article.000027153

Hope this helps,

Steve

thanks. is there a way for the master/media server to recognize changes in "bp.conf" without restarting the NBU processes?

Marianne
Level 6
Partner    VIP    Accredited Certified

Host Properties -> Clients -> (Select Client name) -> Logging

Change Global logging to 3. 

Ensure dbclient folder exists under ...\netbackup\logs on the client. Create folder if it does not exist.
No need to restart any processes/services.

The next SQL backup will create level 3 logs. 

bprdreq -rereadconfig, although you don't need to do that when you're changing logging levels.

Charles
VCS, NBU & Appliances

Marianne
Level 6
Partner    VIP    Accredited Certified
bprdreq only exists on master server and has no effect on client logs....

<palm to forehead> great point, Marianne.

Charles
VCS, NBU & Appliances