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i have done archive on tapes and unable to find files the netbackup restore

venkat25_1
Level 3

i have taken some archive tapes andi have got restore and now unable to find the files in the netbackup restore tape and can you plese help me  on this and i am attach the sctreen shot  

22 REPLIES 22

Krutons
Level 6
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Venkat, please don't hijack other threads, you need to create your own seperate thread for your issue.

Once you do that, we can try to assist.

The backups haven't expired right, they haven't reached their retention limit?

Nicolai
Moderator
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Did you do a backup or a archive ?. In case of archive, you need to set restore type to "Archive".

See : https://www.veritas.com/content/support/en_US/doc/ka6j00000000AAPAA2

Page 26

end date 2038 and pls him on this

Marianne
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Sorry @venkat25_1 

What does this mean? 


@venkat25_1 wrote:

end date 2038 and pls him on this


 

Archive Rentition period is 2038 and now i have one restore and when i am checking path ,its show give current date ,time client and all these detils, i am correct and in backup window i can see the policy and i click onit and its bnot show any file

Marianne
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Please have another look at Nicolai's post:

Did you do a backup or a archive ?. In case of archive, you need to set restore type to "Archive".

See : https://www.veritas.com/content/support/en_US/doc/ka6j00000000AAPAA2

Page 26

Did you open the URL? (And maybe download the doc?) 
The default restore search is for 'Normal Backup'.
If the 'archive' was done via User Archive schedule, you need to change the restore type to 'Archived Backup'. 
So, in the Java GUI, In the Restore type drop-down list, select Archived Backups.

Other search criteria to double-check:
Source Client - this must match the client name used in the policy exactly.
Policy Type - this must match the policy config (e.g. Standard or MS-Windows) 

If there is a path in the "Browse Directory" in the GUI, then backspace over it to only have / in the path. 

Please take a screenshot of each step in your search process - not only the error message. 

i can able see the policy deatils on backp window and after click on it,its show u have to give current information on datepolicy and client

 

Marianne
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@venkat25_1 

I don't know what to say anymore - you either did not read our previous posts or else you did not understand.
Maybe a language problem?

1.i am went to backup and restore and i select the source and dest and give the date and click on backup window and i selct the restore type

its shows a error pfa

Marianne
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We have seen your error 3 times now.

I have asked for screen shots of each step in your selection process. 

1. Screen shot of where you select backup type - Normal backup or Archive

2. Screen shot of Source and Destination client plus Policy type. 

3. Screen shot of date selection. 

 

this is the error i am facing this pfa

Marianne
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You are not reading my posts.

Your Restore Type is "Normal Backup"  instead of Archived Backups

I will no longer reply to this discussion. 

i am taken from normal backup and why i unable to see my files pls help

i am given correctly deatils to restore and i have facing this prob and ineed help and we can have webx also can u share ur mail id 

Nicolai
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@venkat25_1 No. We wont share our mail id's in this forum. We are normal end user just like you, sharing our knowledge from time to time. We are not Veritas.

If you continue to have a problem, please call Veritas and create a support case.

i have no suport from vertias and when i am doing media duplicate its shows190 error 

Marianne
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@venkat25_1 

We can only assist if you answer our questions and give us correct information - it does not help to tell us that you have 'archived on tape' when in fact you have taken Normal Backups. 

PLEASE help us to help you? 

1. Your last screenshot shows the following: 
Source client : us4-vfs05
Question 1 : Does this client name match the client name in policy EXACTLY ? 

2. Screenshot shows Policy Type : Windows
Question 2: Have you checked and verified that this is correct? 

3. Screenshot shows Start and End Date as 26 October 2017 14:31
Question 3:  Do you have a valid, unexpired MS-Windows backup that was done for this client on this date? 

 Question 4: If you click on the 'Backup History' icon, what do you see? 

Question 5
Have you tried to list backup history for this client with commands such as bpimagelist and/or bplist
e.g. 
bpimagelist -client us4-vfs05 -d 10/26/2017 -U 
(You can add more options, but above will be a good start to see what is in NBU catalog) 

in backup windows and i can see the policy and after i click on policy,its shows error 

the error is we need to give current date,client ,type

i checked in Bpimage list its shows a policy 

mph999
Level 6
Employee Accredited

Where Marianne has typed out 5 questions, please copy/ paste these and add the answer to each one ...

 

EG

1. Your last screenshot shows the following: 
Source client : us4-vfs05
Question 1 : Does this client name match the client name in policy EXACTLY ? 

Answer - Yes, I have checked and the client name is us4-vfs05

>> Do this for each question.