We are honestly trying to help you, but if you do not answer our questions, there is very little we can do to assist you.
There are 2 parts to NBU catalogs that are needed for restores -
1. the header files (as from NBU 7.5, the files are in the EMM databases)
2. the 'files' files that are located in /usr/openv/netbackup/db/images. This is what the GUI needs to access in order to list backed-up files and folders.
If I understand you correctly, it seems that you are able to browse in BAR GUI up to the backup image (header), but that listing of the files is not working.
I have a suspicion that something happened to the files-files... maybe someone did some 'manual cleanup' because of space issues? Or manually compressed files or folders?
To confirm, please show us output of bpimagelist commands:
bpimagelist -client us4-vfs05 -d 10/26/2017 -e 10/27/2017 -U
and
bpimagelist -client us4-vfs05 -d 10/26/2017 -e 10/27/2017 -L
The -L command will tell us where the 'files' file is located for the particular image.
You then need to navigate to the folder under /usr/openv/netbackup/db/images to verify existence of the file(s).
Once again - please read through all of our posts carefully.
We need you to give us the necessary information so that we can try and assist you.
