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i need to resolve error with code 23

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Please help with steps for below issue :

 

i need to resolve error with code 23

1 ACCEPTED SOLUTION

Accepted Solutions

Nicolai
Moderator
Moderator
Partner    VIP   

On place to start:

Netbackup status code 23

http://www.symantec.com/docs/HOWTO90452

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7 REPLIES 7

wannawin
Level 6

Hello Dilshad,

 

Please confirm master server and client version first.

Not applicable

Master server is unix and client is windows 2k3

master server version :  6.5.6

Not applicable

Master server is unix and client is windows 2k3

master server version :  6.5.6

 

rizwan84tx
Level 6
Certified

When are you getting this error? Is it while backup, if yes are you trying user-directed backup?

rk1074
Level 6
Partner

please share the output of the of the failed job from the detailed status

 

P.S.

Why are you still on 6.5 whereas it has reached EOL way back..Please upgrade...

Marianne
Moderator
Moderator
Partner    VIP    Accredited Certified

You have not given us anything to work with.

Tell us more about the type of backup - Filesystem? Database?

Is error seen with one client? or more than one client?

Has this backup worked before and is now failing?
Or never worked?

Is error seen right at the beginning during connection to client?
Have you confirm port connectivity between client and server?
Have you confirmed forward and reverse name lookup between server and client? (DNS or hosts files)

Show us all text in Details tab of the failed job.

As per above post: 
ALL support for NBU 6.x ended in Oct 2012. You really need to upgrade!

 

 

Nicolai
Moderator
Moderator
Partner    VIP   

On place to start:

Netbackup status code 23

http://www.symantec.com/docs/HOWTO90452