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image write failed: error 2060022: software error

ngarart
Level 3

Master = Windows 2008

Media Server = Red Hat Enterprise Linux Server release 6.8 (Santiago)

NBU Version = 7.6.0.4

I get this error when i try to write to Quantum DXI using OST option. This is the first time trying to write to the DXI. I have been using pure disk before.


05/01/2017 16:19:29 - Info bptm(pid=5193) start
05/01/2017 16:19:29 - Info bptm(pid=5193) using 262144 data buffer size
05/01/2017 16:19:29 - Info bptm(pid=5193) using 32 data buffers
05/01/2017 16:19:30 - Info bptm(pid=5193) start backup
05/01/2017 16:19:31 - Info bpbkar(pid=5192) bpbkar waited 0 times for empty buffer, delayed 0 times
05/01/2017 16:20:33 - Critical bptm(pid=5193) image write failed: error 2060022: software error
05/01/2017 16:20:33 - Info bptm(pid=5193) EXITING with status 84 <----------
05/01/2017 16:20:36 - Info bpbkar(pid=5192) done. status: 84: media write error
media write error(84)

1 REPLY 1

Marianne
Level 6
Partner    VIP    Accredited Certified

More info please... 

Please share the steps that you have followed to config Quantum OST.