12-10-2018 06:23 AM
Hello everyone,
I have problem with inventory robot on NBU 8.1.1.
We have a master server and three media server. I was changing one of the media servers because of the slow tape write ratio. There is two HBA card with four path two four drives, each ahve asigned to one drive.
Now When we add the robot in robot section, after some time the robotic path shows "MISSING-PATH". I add the drives normally and at the same time I have problem wiht SLP policies. They do not start them and stuck at "begin reading" or "started process bpdm (pid=XXXX)".
I have removed and added robots and drives alot and have changed the pathes physically with different fiber cables.
Thanks for any giude.
Solved! Go to Solution.
12-10-2018 08:41 AM
12-10-2018 07:55 AM
12-10-2018 08:16 AM
Thanks Marianne,
The RCH is a media server. I want the media server to control them.
The scan.exe on media server shows the tapes and the changer.
###
Device Name : "Tape0"
Passthru Name: "Tape0"
Volume Header: ""
Port: 2; Bus: 0; Target: 0; LUN: 0
Inquiry : "HP Ultrium 7-SCSI G9Q1"
Vendor ID : "HP "
Product ID : "Ultrium 7-SCSI "
Product Rev: "G9Q1"
Serial Number: "9C16478CA6"
WWN : ""
WWN Id Type : 0
Device Identifier: "HP Ultrium 7-SCSI 9C16478CA6"
Device Type : SDT_TAPE
NetBackup Drive Type: 3
Removable : Yes
Device Supports: SCSI-6
Flags : 0x0
Reason: 0x0
###
But sometimes the robotic path goes down. And sometimes the drives go down to "DOWN-TLD".
The windows server is newly installed and the needed firmwares are installed correctly.
Is there anyway to see why the drives go down?
Thanks
12-10-2018 08:22 AM
To add the last reply I have to say that the tdltest.exe -r command works successfully and the robtest.exe command either shows the robot.
12-10-2018 08:41 AM
12-10-2018 08:56 AM
The devices are seen correctly. Sorry i didn't copied al the scan output. I didn't want to be messy.
I am trying to reconfigure the device as you said. I will follow up with you later. Thanks.
12-10-2018 09:55 AM
Thanks to Marianne we did it successfully.
We were adding the drives and robot manually and we never thought about adding through the wizard.
But after adding by wizard it make the drive and robot up successfully. But I don't know why manuall adding gave me trouble.