08-04-2015 04:21 PM
Dear Support
Initially Netbackup 7.6.1 work fine but when i have change ip address and route i have discover this problem.
Any idea about this situation.
Regards.
Solved! Go to Solution.
08-05-2015 01:09 AM
Did you restart the service after you made the change?
Did you run bpclntcmd -clear_host_cache after you made the change?
Can you resolve other hosts and can other hosts resolve the server you're working on after you made the change?
Can other hosts ping the server you're working on after you made the change?
08-04-2015 07:27 PM
08-04-2015 09:11 PM
What problem did you discover? The suspense is killing me.
Did you restart the service after you made the change?
Did you run bpclntcmd -clear_host_cache after you made the change?
Can you resolve other hosts and can other hosts resolve the server you're working on after you made the change?
Can other hosts ping the server you're working on after you made the change?
08-05-2015 12:52 AM
thanks all for your reply
in fact my error message is the following:
failed to initialize EMM connetion. Verify that the network access to the EMM server is available and that the services nbemm and pbx_exchange are running on the EMM server. (195)
08-05-2015 01:06 AM
Well, firstly - what services are running ?
What does this show :
/usr/openv/db/bin/nbdb_ping
A change of IP address shouldn't be an issue - stop/restart NBU - provideing it can resolve fully, NBU won't care.
You say 'routes' - do you mean that the master is running fine, and it is media servers that are having the issue ?
08-05-2015 01:09 AM
Did you restart the service after you made the change?
Did you run bpclntcmd -clear_host_cache after you made the change?
Can you resolve other hosts and can other hosts resolve the server you're working on after you made the change?
Can other hosts ping the server you're working on after you made the change?