is not a master server

[muhanad_daher]

Dear experts,

i was check the bpcd log file from master and found strange issue "myserver is not a master server".

Master server (master server is windows 2008 7.5.0.4.)

client (myserver is a client server redhat 32bit 6.5.0.4.)

Any body have an idea?

[sksujeet]

Ya that's ok in bpcd it just tells that client is not a master server. What is the issue? If you have some communication issue between master and media then make sure forward and reverse lookup works fine from master/media to client and vice versa. Use the nslookup to check if all gets resolved.

If you still have issues post the complete information with logs

[muhanad_daher]

i have 20 SAN media servers.  why this server only try to compare with all media servers.

"comparing XXXXXX and myserver", and should master compare with all (EMM server also).

[Marianne · Accepted solution]

Any connection from any server or client will go through exactly the same handshaking process as normal clients. So, perfectly normal.

I have never had any value for bpcd log on a master server unless master server was real backup client to another media server.

Because bpcd log on master server can grow very big and provides very little value, I delete the bpcd folder. If you are experiencing any issues, please post status code, backup/restore error message and full bpcd log.

[mph999]

It is just how NBU works, it always does that.

Martin

[muhanad_daher]

Dears,

sorry for late,i update my master to 7.5.0.5 and the problem still available.  So, symantec will send EEB (hotfix) for this issue.

[Marianne]

I honestly don't understand how the message in master's bpcd log is a problem.

It is perfectly normal as per my and Martin's posts above.

[mph999]

There will not be an EEB for this as it is designed to do this, and therefore is not a fault.. It is just how NBU works and is part of the logging.

It doesn't cause any issues.

Martin

[muhanad_daher]

there is another problem we faced (DB problem), and EEB will solve the both as explaned to us.

[Marianne]

Either explained incorrectly or you misunderstood....

The message is perfectly normal.

Please let us know once you have installed the EEB for the DB problem.

[sksujeet]

Would you mind telling us the EEB that you are putting ? I am still not able to find what exactly is the issue?

[muhanad_daher]

Sorry for late,  after long time waiting they told me this a normal issue, and EEB that i installed on master create unknown jobs and the situation now very bad.

thank you all.