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mailbox backup failed - weird

I am trying to backup mailboxes from exchange server and keep getting status code 69 , invalid filelist specification

 

I already configured a user nbue in AD and add this user to domain admins group

Give him Exchange organization administrator  create mailbox for nbue, and make him owner of NBU Client Service and

From the Registry Editor, go to HKEY_LOCAL_MACHINE\Software\Veritas\Netbackup\CurrentVersion\Config. Create a new string value EXCHANGE_MAILBOX which is username nbue

So what the  problem

And form backup archive and restore from the client , mailbox cant be browse to select for backup

1 Solution

Accepted Solutions
Accepted Solution!

It seems you have pretty much

It seems you have pretty much covered everything in your setup.

Carefully check each step listed in this TechNote: http://seer.entsupport.symantec.com/docs/275182.htm

I have sat on more than one occation with customers with this TechNote and asked if they mind that we check each step together. Every single time we managed to find one little step that was missed.

View solution in original post

4 Replies

bpbkar 8:48:44.539 PM:

bpbkar

8:48:44.539 PM: [1468.1052] <4> ov_log::OVInit: INF - Starting log file: C:\Program Files\Veritas\NetBackup\logs\BPBKAR\101209.LOG

8:48:44.539 PM: [1468.1052] <4> ov_log::OVInit: GENERAL Log Level: 0
8:48:44.539 PM: [1468.1052] <4> ov_log::OVInit: TCP Log Level: 0
8:48:44.539 PM: [1468.1052] <4> ov_log::OVInit: INF - the log mutex: 1796
BPBKAR  NetBackup Backup/Archive  6.5GA  [May 22 2008]
Copyright 1993 - 2007 VERITAS Software Corporation
All Rights Reserved.

8:48:44.539 PM: [1468.1052] <2> WinMain: DAT - _pgmptr = 'C:\Program Files\Veritas\NetBackup\bin\bpbkar32.exe'
8:48:44.539 PM: [1468.1052] <2> WinMain: DAT - lpCmdLine = '-r 1209600 -ru root -dt 0 -to 0 -clnt mbxhtcas07 -class ecxh-mb -sched full -st FULL -bpstart_to 300 -bpend_to 300 -read_to 300 -blks_per_buffer 512 -use_otm -fso -b mbxhtcas07_1256104871 -kl 28 -ct 16 -use_ofb '
8:48:44.539 PM: [1468.1052] <2> date_debug: DAT - timezone: GMT Standard Time, offset=0, dst: NONE
8:48:44.539 PM: [1468.1052] <2> date_debug: DAT - current time: 1255380524, 10/12/2009 8:48:44 PM
8:48:44.539 PM: [1468.1052] <2> date_debug: DAT - 01/01/94 UCT:  757382400, 1/1/1994 12:00:00 AM
8:48:44.539 PM: [1468.1052] <2> date_debug: DAT - 07/01/94 UCT:  773020800, 7/1/1994 12:00:00 AM
8:48:44.539 PM: [1468.1052] <2> WinMain: DAT - standard input handle = 476
8:48:44.539 PM: [1468.1052] <2> WinMain: DAT - standard output handle = 1932
8:48:44.539 PM: [1468.1052] <2> WinMain: DAT - standard error handle = 1872
8:48:44.586 PM: [1468.1052] <4> tar_backup::V_SetupJobData: INF - dwJobData: ffffffff
8:48:44.586 PM: [1468.1052] <4> tar_backup::V_SetupJobData: INF -     dwJob: ffffffff
8:48:44.586 PM: [1468.1052] <4> dos_backup::V_PreProcessing: INF - backup privileges enabled, previous = 0
8:48:44.586 PM: [1468.1052] <4> dos_backup::V_PreProcessing: INF - restore privileges enabled, previous = 0
8:48:44.586 PM: [1468.1052] <4> dos_backup::V_PreProcessing: INF - security privileges enabled, previous = 0
8:48:44.586 PM: [1468.1052] <4> dos_backup::V_PreProcessing: INF - tcb privileges enabled, previous = 0
8:48:44.602 PM: [1468.1052] <4> dos_backup::V_PreProcessing: INF - create token privileges enabled, previous = 0
8:48:44.602 PM: [1468.1052] <4> dos_backup::V_PreProcessing: INF - user name: root
8:48:44.602 PM: [1468.1052] <4> dos_backup::V_PreProcessing: INF - no access token: scheduled backup
8:48:44.602 PM: [1468.1052] <2> ov_log::V_GlobalLog: INF - BEDS_Init() Enter InitFlags:0x0
8:48:44.836 PM: [1468.1052] <2> ov_log::V_GlobalLog: INF - DumpDleInfo() DLE Device Name: C:
8:48:44.836 PM: [1468.1052] <2> ov_log::V_GlobalLog: INF - DumpDleInfo() DLE Device Name: E:
8:48:44.836 PM: [1468.1052] <2> ov_log::V_GlobalLog: INF - DumpDleInfo() DLE Device Name: P:
8:48:44.836 PM: [1468.1052] <2> ov_log::V_GlobalLog: INF - DumpDleInfo() DLE Device Name: Microsoft Terminal Services
8:48:44.836 PM: [1468.1052] <2> ov_log::V_GlobalLog: INF - DumpDleInfo() DLE Device Name: Microsoft Windows Network
8:48:44.836 PM: [1468.1052] <2> ov_log::V_GlobalLog: INF - DumpDleInfo() DLE Device Name: VMware Shared Folders
8:48:44.836 PM: [1468.1052] <2> ov_log::V_GlobalLog: INF - DumpDleInfo() DLE Device Name: Web Client Network
8:48:44.836 PM: [1468.1052] <2> ov_log::V_GlobalLog: INF - DumpDleInfo() DLE Device Name: Shadow?Copy?Components
8:48:44.836 PM: [1468.1052] <2> ov_log::V_GlobalLog: INF - DumpDleInfo() DLE Device Name: \\mbxhtcas07\Microsoft Information Store
8:48:44.836 PM: [1468.1052] <2> ov_log::V_GlobalLog: INF - DumpChildDleInfo() Child DLE Device Name: \\mbxhtcas07\Microsoft Information Store\First Storage Group
8:48:44.836 PM: [1468.1052] <2> ov_log::V_GlobalLog: INF - DumpChildDleInfo() Child DLE Device Name: \\mbxhtcas07\Microsoft Information Store\Second Storage Group
8:48:44.930 PM: [1468.1052] <2> tar_backup::V_SetupProcessContinue: TAR - CONTINUE BACKUP received
8:48:44.930 PM: [1468.1052] <2> tar_backup_tfi::setupFileDirectives: TAR - backup filename = Microsoft Exchange Mailboxes:\
8:48:44.930 PM: [1468.1420] <4> tar_base::keepaliveThread: INF - keepalive thread is active with an interval of 60 seconds
8:48:45.992 PM: [1468.1052] <4> dos_backup::V_VerifyFileList: INF - unable to determine UBS type for:Microsoft Exchange Mailboxes:
8:48:45.992 PM: [1468.1052] <4> dos_backup::V_VerifyFileList: INF - UBS Local Type for 'Microsoft Exchange Mailboxes:\' --> 00000000
8:48:45.992 PM: [1468.1052] <4> dos_backup::V_VerifyFileList: INF - unable to determine UBS type for:_BACKUP_SPECIAL_OBJECTS BEFORE Microsoft Exchange Mailboxes:
8:48:45.992 PM: [1468.1052] <4> dos_backup::V_VerifyFileList: INF - UBS Local Type for '_BACKUP_SPECIAL_OBJECTS BEFORE Microsoft Exchange Mailboxes:' --> 00000000
8:48:45.992 PM: [1468.1052] <4> dos_backup::V_VerifyFileList: INF - unable to determine UBS type for:_BACKUP_SPECIAL_OBJECTS AFTER Microsoft Exchange Mailboxes:
8:48:45.992 PM: [1468.1052] <4> dos_backup::V_VerifyFileList: INF - UBS Local Type for '_BACKUP_SPECIAL_OBJECTS AFTER Microsoft Exchange Mailboxes:' --> 00000000
8:48:45.992 PM: [1468.1052] <4> dos_backup::V_Initialize: INF - Exchange Backup - Disabling Open File Backups, Archive Bit processing, TIR and Job Estimating.
8:48:45.992 PM: [1468.1052] <4> backup_create: INF - NetBackup Temp Directory: 'C:\Program Files\Veritas\\NetBackup\Temp'
8:48:45.992 PM: [1468.1052] <2> tar_base::V_vTarMsgW: ERR - object not found for file system backup: Microsoft Exchange Mailboxes:
8:48:45.992 PM: [1468.1052] <4> tar_backup::backup_done_state: INF - number of file directives not found: 1
8:48:45.992 PM: [1468.1052] <4> tar_backup::backup_done_state: INF -     number of file directives found: 0
8:48:45.992 PM: [1468.1420] <4> tar_base::keepaliveThread: INF - keepalive thread terminating (reason: WAIT_OBJECT_0)
8:48:45.992 PM: [1468.1052] <4> tar_base::stopKeepaliveThread: INF - keepalive thread has exited. (reason: WAIT_OBJECT_0)
8:48:45.992 PM: [1468.1052] <2> tar_base::V_vTarMsgW: INF - EXIT STATUS 69: invalid filelist specification
8:48:45.992 PM: [1468.1052] <4> tar_backup::backup_done_state: INF - Not waiting for server status
8:48:46.008 PM: [1468.1052] <4> dos_backup::tfs_reset: INF - Snapshot deletion start
8:48:46.008 PM: [1468.1052] <4> OVStopCmd: INF - EXIT - status = 0
8:48:46.008 PM: [1468.1052] <2> tar_base::V_Close:
8:48:46.008 PM: [1468.1052] <4> dos_backup::tfs_reset: INF - Snapshot deletion start
8:48:46.008 PM: [1468.1052] <2> ov_log::V_GlobalLog: INF - BEDS_Term() Enter InitFlags:0x1
8:48:46.054 PM: [1468.1052] <16> dtcp_read: TCP - failure: recv socket (476) (TCP 10053: Software caused connection abort)
8:48:47.054 PM: [1468.1052] <16> dtcp_read: TCP - failure: recv socket (476) (TCP 10053: Software caused connection abort)
8:48:48.054 PM: [1468.1052] <16> dtcp_read: TCP - failure: recv socket (476) (TCP 10053: Software caused connection abort)
8:48:49.054 PM: [1468.1052] <16> dtcp_read: TCP - failure: recv socket (476) (TCP 10053: Software caused connection abort)
8:48:50.054 PM: [1468.1052] <16> dtcp_read: TCP - failure: recv socket (476) (TCP 10053: Software caused connection abort)
8:48:51.054 PM: [1468.1052] <16> dtcp_read: TCP - failure: recv socket (476) (TCP 10053: Software caused connection abort)
8:48:52.054 PM: [1468.1052] <16> dtcp_read: TCP - failure: recv socket (476) (TCP 10053: Software caused connection abort)
8:48:53.054 PM: [1468.1052] <16> dtcp_read: TCP - failure: recv socket (476) (TCP 10053: Software caused connection abort)
8:48:53.054 PM: [1468.1052] <4> OVShutdown: INF - Finished process
8:48:53.054 PM: [1468.1052] <4> WinMain: INF - Exiting C:\Program Files\Veritas\NetBackup\bin\bpbkar32.exe
8:48:55.053 PM: [1468.1052] <4> ov_log::OVClose: INF - Closing log file: C:\Program Files\Veritas\NetBackup\logs\BPBKAR\101209.LOG

8:51:46.441 PM: [2500.2776] <4> ov_log::OVInit: INF - Starting log file: C:\Program Files\Veritas\NetBackup\logs\BPBKAR\101209.LOG

8:51:46.441 PM: [2500.2776] <4> ov_log::OVInit: GENERAL Log Level: 0
8:51:46.441 PM: [2500.2776] <4> ov_log::OVInit: TCP Log Level: 0
8:51:46.441 PM: [2500.2776] <4> ov_log::OVInit: INF - the log mutex: 1796
BPBKAR  NetBackup Backup/Archive  6.5GA  [May 22 2008]
Copyright 1993 - 2007 VERITAS Software Corporation
All Rights Reserved.

8:51:46.457 PM: [2500.2776] <2> WinMain: DAT - _pgmptr = 'C:\Program Files\Veritas\NetBackup\bin\bpbkar32.exe'
8:51:46.457 PM: [2500.2776] <2> WinMain: DAT - lpCmdLine = '-r 1209600 -ru root -dt 0 -to 0 -clnt mbxhtcas07 -class ecxh-mb -sched full -st FULL -bpstart_to 300 -bpend_to 300 -read_to 300 -blks_per_buffer 512 -use_otm -fso -b mbxhtcas07_1256105008 -kl 28 -ct 16 -use_ofb '
8:51:46.457 PM: [2500.2776] <2> date_debug: DAT - timezone: GMT Standard Time, offset=0, dst: NONE
8:51:46.457 PM: [2500.2776] <2> date_debug: DAT - current time: 1255380706, 10/12/2009 8:51:46 PM
8:51:46.457 PM: [2500.2776] <2> date_debug: DAT - 01/01/94 UCT:  757382400, 1/1/1994 12:00:00 AM
8:51:46.457 PM: [2500.2776] <2> date_debug: DAT - 07/01/94 UCT:  773020800, 7/1/1994 12:00:00 AM
8:51:46.457 PM: [2500.2776] <2> WinMain: DAT - standard input handle = 476
8:51:46.457 PM: [2500.2776] <2> WinMain: DAT - standard output handle = 1932
8:51:46.457 PM: [2500.2776] <2> WinMain: DAT - standard error handle = 1872
8:51:46.488 PM: [2500.2776] <4> tar_backup::V_SetupJobData: INF - dwJobData: ffffffff
8:51:46.488 PM: [2500.2776] <4> tar_backup::V_SetupJobData: INF -     dwJob: ffffffff
8:51:46.504 PM: [2500.2776] <4> dos_backup::V_PreProcessing: INF - backup privileges enabled, previous = 0
8:51:46.504 PM: [2500.2776] <4> dos_backup::V_PreProcessing: INF - restore privileges enabled, previous = 0
8:51:46.504 PM: [2500.2776] <4> dos_backup::V_PreProcessing: INF - security privileges enabled, previous = 0
8:51:46.504 PM: [2500.2776] <4> dos_backup::V_PreProcessing: INF - tcb privileges enabled, previous = 0
8:51:46.504 PM: [2500.2776] <4> dos_backup::V_PreProcessing: INF - create token privileges enabled, previous = 0
8:51:46.504 PM: [2500.2776] <4> dos_backup::V_PreProcessing: INF - user name: root
8:51:46.504 PM: [2500.2776] <4> dos_backup::V_PreProcessing: INF - no access token: scheduled backup
8:51:46.519 PM: [2500.2776] <2> ov_log::V_GlobalLog: INF - BEDS_Init() Enter InitFlags:0x0
8:51:46.629 PM: [2500.2776] <2> ov_log::V_GlobalLog: INF - DumpDleInfo() DLE Device Name: C:
8:51:46.629 PM: [2500.2776] <2> ov_log::V_GlobalLog: INF - DumpDleInfo() DLE Device Name: E:
8:51:46.629 PM: [2500.2776] <2> ov_log::V_GlobalLog: INF - DumpDleInfo() DLE Device Name: P:
8:51:46.629 PM: [2500.2776] <2> ov_log::V_GlobalLog: INF - DumpDleInfo() DLE Device Name: Microsoft Terminal Services
8:51:46.629 PM: [2500.2776] <2> ov_log::V_GlobalLog: INF - DumpDleInfo() DLE Device Name: Microsoft Windows Network
8:51:46.629 PM: [2500.2776] <2> ov_log::V_GlobalLog: INF - DumpDleInfo() DLE Device Name: VMware Shared Folders
8:51:46.629 PM: [2500.2776] <2> ov_log::V_GlobalLog: INF - DumpDleInfo() DLE Device Name: Web Client Network
8:51:46.629 PM: [2500.2776] <2> ov_log::V_GlobalLog: INF - DumpDleInfo() DLE Device Name: Shadow?Copy?Components
8:51:46.629 PM: [2500.2776] <2> ov_log::V_GlobalLog: INF - DumpDleInfo() DLE Device Name: \\mbxhtcas07\Microsoft Information Store
8:51:46.629 PM: [2500.2776] <2> ov_log::V_GlobalLog: INF - DumpChildDleInfo() Child DLE Device Name: \\mbxhtcas07\Microsoft Information Store\First Storage Group
8:51:46.629 PM: [2500.2776] <2> ov_log::V_GlobalLog: INF - DumpChildDleInfo() Child DLE Device Name: \\mbxhtcas07\Microsoft Information Store\Second Storage Group
8:51:46.754 PM: [2500.2776] <2> tar_backup::V_SetupProcessContinue: TAR - CONTINUE BACKUP received
8:51:46.754 PM: [2500.2776] <2> tar_backup_tfi::setupFileDirectives: TAR - backup filename = Microsoft Exchange Mailboxes:\*
8:51:46.754 PM: [2500.1700] <4> tar_base::keepaliveThread: INF - keepalive thread is active with an interval of 60 seconds
8:51:47.832 PM: [2500.2776] <4> dos_backup::V_VerifyFileList: INF - unable to determine UBS type for:Microsoft Exchange Mailboxes:
8:51:47.832 PM: [2500.2776] <4> dos_backup::V_VerifyFileList: INF - UBS Local Type for 'Microsoft Exchange Mailboxes:\*' --> 00000000
8:51:47.832 PM: [2500.2776] <4> dos_backup::V_VerifyFileList: INF - unable to determine UBS type for:_BACKUP_SPECIAL_OBJECTS BEFORE Microsoft Exchange Mailboxes:
8:51:47.832 PM: [2500.2776] <4> dos_backup::V_VerifyFileList: INF - UBS Local Type for '_BACKUP_SPECIAL_OBJECTS BEFORE Microsoft Exchange Mailboxes:' --> 00000000
8:51:47.832 PM: [2500.2776] <4> dos_backup::V_VerifyFileList: INF - unable to determine UBS type for:_BACKUP_SPECIAL_OBJECTS AFTER Microsoft Exchange Mailboxes:
8:51:47.832 PM: [2500.2776] <4> dos_backup::V_VerifyFileList: INF - UBS Local Type for '_BACKUP_SPECIAL_OBJECTS AFTER Microsoft Exchange Mailboxes:' --> 00000000
8:51:47.832 PM: [2500.2776] <4> dos_backup::V_Initialize: INF - Exchange Backup - Disabling Open File Backups, Archive Bit processing, TIR and Job Estimating.
8:51:47.832 PM: [2500.2776] <4> backup_create: INF - NetBackup Temp Directory: 'C:\Program Files\Veritas\\NetBackup\Temp'
8:51:47.879 PM: [2500.2776] <2> ov_log::V_GlobalLog: ERR - bedsExchangeMailboxInit() DLE_FindByName() for '\\mbxhtcas07\Microsoft Exchange MailBoxes' Failed! (0xE00084AF:The directory or file was not found, or could not be accessed.
)
8:51:47.879 PM: [2500.2776] <2> ov_log::V_GlobalLog: ERR - unable to initialize the required BEDS interface
8:51:47.879 PM: [2500.2776] <2> tar_base::V_vTarMsgW: ERR - object not found for file system backup: Microsoft Exchange Mailboxes:\*
8:51:47.879 PM: [2500.2776] <4> tar_backup::backup_done_state: INF - number of file directives not found: 1
8:51:47.879 PM: [2500.2776] <4> tar_backup::backup_done_state: INF -     number of file directives found: 0
8:51:47.879 PM: [2500.1700] <4> tar_base::keepaliveThread: INF - keepalive thread terminating (reason: WAIT_OBJECT_0)
8:51:47.879 PM: [2500.2776] <4> tar_base::stopKeepaliveThread: INF - keepalive thread has exited. (reason: WAIT_OBJECT_0)
8:51:47.879 PM: [2500.2776] <2> tar_base::V_vTarMsgW: INF - EXIT STATUS 69: invalid filelist specification
8:51:47.879 PM: [2500.2776] <4> tar_backup::backup_done_state: INF - Not waiting for server status
8:51:47.879 PM: [2500.2776] <4> dos_backup::tfs_reset: INF - Snapshot deletion start
8:51:47.879 PM: [2500.2776] <4> OVStopCmd: INF - EXIT - status = 0
8:51:47.879 PM: [2500.2776] <2> tar_base::V_Close:
8:51:47.879 PM: [2500.2776] <4> dos_backup::tfs_reset: INF - Snapshot deletion start
8:51:47.879 PM: [2500.2776] <2> ov_log::V_GlobalLog: INF - BEDS_Term() Enter InitFlags:0x1
8:51:47.910 PM: [2500.2776] <16> dtcp_read: TCP - failure: recv socket (476) (TCP 10053: Software caused connection abort)
8:51:48.910 PM: [2500.2776] <16> dtcp_read: TCP - failure: recv socket (476) (TCP 10053: Software caused connection abort)
8:51:49.910 PM: [2500.2776] <16> dtcp_read: TCP - failure: recv socket (476) (TCP 10053: Software caused connection abort)
8:51:50.910 PM: [2500.2776] <16> dtcp_read: TCP - failure: recv socket (476) (TCP 10053: Software caused connection abort)
8:51:51.910 PM: [2500.2776] <16> dtcp_read: TCP - failure: recv socket (476) (TCP 10053: Software caused connection abort)
8:51:52.910 PM: [2500.2776] <16> dtcp_read: TCP - failure: recv socket (476) (TCP 10053: Software caused connection abort)
8:51:53.909 PM: [2500.2776] <16> dtcp_read: TCP - failure: recv socket (476) (TCP 10053: Software caused connection abort)
8:51:54.909 PM: [2500.2776] <16> dtcp_read: TCP - failure: recv socket (476) (TCP 10053: Software caused connection abort)
8:51:55.909 PM: [2500.2776] <16> dtcp_read: TCP - failure: recv socket (476) (TCP 10053: Software caused connection abort)
8:51:56.909 PM: [2500.2776] <16> dtcp_read: TCP - failure: recv socket (476) (TCP 10053: Software caused connection abort)
8:51:56.909 PM: [2500.2776] <4> OVShutdown: INF - Finished process
8:51:56.909 PM: [2500.2776] <4> WinMain: INF - Exiting C:\Program Files\Veritas\NetBackup\bin\bpbkar32.exe
8:51:58.909 PM: [2500.2776] <4> ov_log::OVClose: INF - Closing log file: C:\Program Files\Veritas\NetBackup\logs\BPBKAR\101209.LOG

9:10:02.914 PM: [776.3520] <4> ov_log::OVInit: INF - Starting log file: C:\Program Files\Veritas\NetBackup\logs\BPBKAR\101209.LOG

9:10:02.914 PM: [776.3520] <4> ov_log::OVInit: GENERAL Log Level: 0
9:10:02.914 PM: [776.3520] <4> ov_log::OVInit: TCP Log Level: 0
9:10:02.914 PM: [776.3520] <4> ov_log::OVInit: INF - the log mutex: 1796
BPBKAR  NetBackup Backup/Archive  6.5GA  [May 22 2008]
Copyright 1993 - 2007 VERITAS Software Corporation
All Rights Reserved.

9:10:02.914 PM: [776.3520] <2> WinMain: DAT - _pgmptr = 'C:\Program Files\Veritas\NetBackup\bin\bpbkar32.exe'
9:10:02.914 PM: [776.3520] <2> WinMain: DAT - lpCmdLine = '-r 1209600 -ru root -dt 0 -to 0 -clnt mbxhtcas07 -class ecxh-mb -sched full -st FULL -bpstart_to 300 -bpend_to 300 -read_to 300 -blks_per_buffer 512 -use_otm -fso -b mbxhtcas07_1256105799 -kl 28 -ct 16 -use_ofb '
9:10:02.914 PM: [776.3520] <2> date_debug: DAT - timezone: GMT Standard Time, offset=0, dst: NONE
9:10:02.914 PM: [776.3520] <2> date_debug: DAT - current time: 1255381802, 10/12/2009 9:10:02 PM
9:10:02.914 PM: [776.3520] <2> date_debug: DAT - 01/01/94 UCT:  757382400, 1/1/1994 12:00:00 AM
9:10:02.914 PM: [776.3520] <2> date_debug: DAT - 07/01/94 UCT:  773020800, 7/1/1994 12:00:00 AM
9:10:02.914 PM: [776.3520] <2> WinMain: DAT - standard input handle = 476
9:10:02.914 PM: [776.3520] <2> WinMain: DAT - standard output handle = 1932
9:10:02.914 PM: [776.3520] <2> WinMain: DAT - standard error handle = 1872
9:10:02.945 PM: [776.3520] <4> tar_backup::V_SetupJobData: INF - dwJobData: ffffffff
9:10:02.945 PM: [776.3520] <4> tar_backup::V_SetupJobData: INF -     dwJob: ffffffff
9:10:02.961 PM: [776.3520] <4> dos_backup::V_PreProcessing: INF - backup privileges enabled, previous = 0
9:10:02.961 PM: [776.3520] <4> dos_backup::V_PreProcessing: INF - restore privileges enabled, previous = 0
9:10:02.961 PM: [776.3520] <4> dos_backup::V_PreProcessing: INF - security privileges enabled, previous = 0
9:10:02.961 PM: [776.3520] <4> dos_backup::V_PreProcessing: INF - tcb privileges enabled, previous = 0
9:10:02.961 PM: [776.3520] <4> dos_backup::V_PreProcessing: INF - create token privileges enabled, previous = 0
9:10:02.961 PM: [776.3520] <4> dos_backup::V_PreProcessing: INF - user name: root
9:10:02.961 PM: [776.3520] <4> dos_backup::V_PreProcessing: INF - no access token: scheduled backup
9:10:02.976 PM: [776.3520] <2> ov_log::V_GlobalLog: INF - BEDS_Init() Enter InitFlags:0x0
9:10:03.086 PM: [776.3520] <2> ov_log::V_GlobalLog: INF - DumpDleInfo() DLE Device Name: C:
9:10:03.086 PM: [776.3520] <2> ov_log::V_GlobalLog: INF - DumpDleInfo() DLE Device Name: E:
9:10:03.086 PM: [776.3520] <2> ov_log::V_GlobalLog: INF - DumpDleInfo() DLE Device Name: P:
9:10:03.086 PM: [776.3520] <2> ov_log::V_GlobalLog: INF - DumpDleInfo() DLE Device Name: Microsoft Terminal Services
9:10:03.086 PM: [776.3520] <2> ov_log::V_GlobalLog: INF - DumpDleInfo() DLE Device Name: Microsoft Windows Network
9:10:03.086 PM: [776.3520] <2> ov_log::V_GlobalLog: INF - DumpDleInfo() DLE Device Name: VMware Shared Folders
9:10:03.086 PM: [776.3520] <2> ov_log::V_GlobalLog: INF - DumpDleInfo() DLE Device Name: Web Client Network
9:10:03.086 PM: [776.3520] <2> ov_log::V_GlobalLog: INF - DumpDleInfo() DLE Device Name: Shadow?Copy?Components
9:10:03.086 PM: [776.3520] <2> ov_log::V_GlobalLog: INF - DumpDleInfo() DLE Device Name: \\mbxhtcas07\Microsoft Information Store
9:10:03.086 PM: [776.3520] <2> ov_log::V_GlobalLog: INF - DumpChildDleInfo() Child DLE Device Name: \\mbxhtcas07\Microsoft Information Store\First Storage Group
9:10:03.086 PM: [776.3520] <2> ov_log::V_GlobalLog: INF - DumpChildDleInfo() Child DLE Device Name: \\mbxhtcas07\Microsoft Information Store\Second Storage Group
9:10:03.180 PM: [776.3520] <2> tar_backup::V_SetupProcessContinue: TAR - CONTINUE BACKUP received
9:10:03.180 PM: [776.3520] <2> tar_backup_tfi::setupFileDirectives: TAR - backup filename = Microsoft Exchange Mailboxes:\*
9:10:03.180 PM: [776.2512] <4> tar_base::keepaliveThread: INF - keepalive thread is active with an interval of 60 seconds
9:10:04.242 PM: [776.3520] <4> dos_backup::V_VerifyFileList: INF - unable to determine UBS type for:Microsoft Exchange Mailboxes:
9:10:04.242 PM: [776.3520] <4> dos_backup::V_VerifyFileList: INF - UBS Local Type for 'Microsoft Exchange Mailboxes:\*' --> 00000000
9:10:04.242 PM: [776.3520] <4> dos_backup::V_VerifyFileList: INF - unable to determine UBS type for:_BACKUP_SPECIAL_OBJECTS BEFORE Microsoft Exchange Mailboxes:
9:10:04.242 PM: [776.3520] <4> dos_backup::V_VerifyFileList: INF - UBS Local Type for '_BACKUP_SPECIAL_OBJECTS BEFORE Microsoft Exchange Mailboxes:' --> 00000000
9:10:04.242 PM: [776.3520] <4> dos_backup::V_VerifyFileList: INF - unable to determine UBS type for:_BACKUP_SPECIAL_OBJECTS AFTER Microsoft Exchange Mailboxes:
9:10:04.242 PM: [776.3520] <4> dos_backup::V_VerifyFileList: INF - UBS Local Type for '_BACKUP_SPECIAL_OBJECTS AFTER Microsoft Exchange Mailboxes:' --> 00000000
9:10:04.242 PM: [776.3520] <4> dos_backup::V_Initialize: INF - Exchange Backup - Disabling Open File Backups, Archive Bit processing, TIR and Job Estimating.
9:10:04.242 PM: [776.3520] <4> backup_create: INF - NetBackup Temp Directory: 'C:\Program Files\Veritas\\NetBackup\Temp'
9:10:04.242 PM: [776.3520] <2> ov_log::V_GlobalLog: ERR - bedsExchangeMailboxInit() DLE_FindByName() for '\\mbxhtcas07\Microsoft Exchange MailBoxes' Failed! (0xE00084AF:The directory or file was not found, or could not be accessed.
)
9:10:04.242 PM: [776.3520] <2> ov_log::V_GlobalLog: ERR - unable to initialize the required BEDS interface
9:10:04.242 PM: [776.3520] <2> tar_base::V_vTarMsgW: ERR - object not found for file system backup: Microsoft Exchange Mailboxes:\*
9:10:04.242 PM: [776.3520] <4> tar_backup::backup_done_state: INF - number of file directives not found: 1
9:10:04.242 PM: [776.3520] <4> tar_backup::backup_done_state: INF -     number of file directives found: 0
9:10:04.242 PM: [776.2512] <4> tar_base::keepaliveThread: INF - keepalive thread terminating (reason: WAIT_OBJECT_0)
9:10:04.242 PM: [776.3520] <4> tar_base::stopKeepaliveThread: INF - keepalive thread has exited. (reason: WAIT_OBJECT_0)
9:10:04.242 PM: [776.3520] <2> tar_base::V_vTarMsgW: INF - EXIT STATUS 69: invalid filelist specification
9:10:04.242 PM: [776.3520] <4> tar_backup::backup_done_state: INF - Not waiting for server status
9:10:04.242 PM: [776.3520] <4> dos_backup::tfs_reset: INF - Snapshot deletion start
9:10:04.242 PM: [776.3520] <4> OVStopCmd: INF - EXIT - status = 0
9:10:04.242 PM: [776.3520] <2> tar_base::V_Close:
9:10:04.242 PM: [776.3520] <4> dos_backup::tfs_reset: INF - Snapshot deletion start
9:10:04.258 PM: [776.3520] <2> ov_log::V_GlobalLog: INF - BEDS_Term() Enter InitFlags:0x1
9:10:04.273 PM: [776.3520] <16> dtcp_read: TCP - failure: recv socket (476) (TCP 10053: Software caused connection abort)
9:10:05.273 PM: [776.3520] <16> dtcp_read: TCP - failure: recv socket (476) (TCP 10053: Software caused connection abort)
9:10:06.273 PM: [776.3520] <16> dtcp_read: TCP - failure: recv socket (476) (TCP 10053: Software caused connection abort)
9:10:07.273 PM: [776.3520] <16> dtcp_read: TCP - failure: recv socket (476) (TCP 10053: Software caused connection abort)
9:10:08.273 PM: [776.3520] <16> dtcp_read: TCP - failure: recv socket (476) (TCP 10053: Software caused connection abort)
9:10:09.273 PM: [776.3520] <16> dtcp_read: TCP - failure: recv socket (476) (TCP 10053: Software caused connection abort)
9:10:10.273 PM: [776.3520] <16> dtcp_read: TCP - failure: recv socket (476) (TCP 10053: Software caused connection abort)
9:10:11.273 PM: [776.3520] <16> dtcp_read: TCP - failure: recv socket (476) (TCP 10053: Software caused connection abort)
9:10:12.273 PM: [776.3520] <16> dtcp_read: TCP - failure: recv socket (476) (TCP 10053: Software caused connection abort)
9:10:13.273 PM: [776.3520] <16> dtcp_read: TCP - failure: recv socket (476) (TCP 10053: Software caused connection abort)
9:10:14.273 PM: [776.3520] <16> dtcp_read: TCP - failure: recv socket (476) (TCP 10053: Software caused connection abort)
9:10:14.273 PM: [776.3520] <4> OVShutdown: INF - Finished process
9:10:14.273 PM: [776.3520] <4> WinMain: INF - Exiting C:\Program Files\Veritas\NetBackup\bin\bpbkar32.exe
9:10:16.273 PM: [776.3520] <4> ov_log::OVClose: INF - Closing log file: C:\Program Files\Veritas\NetBackup\logs\BPBKAR\101209.LOG

9:10:49.132 PM: [2872.3888] <4> ov_log::OVInit: INF - Starting log file: C:\Program Files\Veritas\NetBackup\logs\BPBKAR\101209.LOG

9:10:49.132 PM: [2872.3888] <4> ov_log::OVInit: GENERAL Log Level: 0
9:10:49.132 PM: [2872.3888] <4> ov_log::OVInit: TCP Log Level: 0
9:10:49.132 PM: [2872.3888] <4> ov_log::OVInit: INF - the log mutex: 1796
BPBKAR  NetBackup Backup/Archive  6.5GA  [May 22 2008]
Copyright 1993 - 2007 VERITAS Software Corporation
All Rights Reserved.

9:10:49.132 PM: [2872.3888] <2> WinMain: DAT - _pgmptr = 'C:\Program Files\Veritas\NetBackup\bin\bpbkar32.exe'
9:10:49.132 PM: [2872.3888] <2> WinMain: DAT - lpCmdLine = '-r 1209600 -ru root -dt 0 -to 0 -clnt mbxhtcas07 -class ecxh-mb -sched full -st FULL -bpstart_to 300 -bpend_to 300 -read_to 300 -blks_per_buffer 512 -use_otm -fso -b mbxhtcas07_1256105836 -kl 28 -ct 16 -use_ofb '
9:10:49.132 PM: [2872.3888] <2> date_debug: DAT - timezone: GMT Standard Time, offset=0, dst: NONE
9:10:49.132 PM: [2872.3888] <2> date_debug: DAT - current time: 1255381849, 10/12/2009 9:10:49 PM
9:10:49.132 PM: [2872.3888] <2> date_debug: DAT - 01/01/94 UCT:  757382400, 1/1/1994 12:00:00 AM
9:10:49.132 PM: [2872.3888] <2> date_debug: DAT - 07/01/94 UCT:  773020800, 7/1/1994 12:00:00 AM
9:10:49.132 PM: [2872.3888] <2> WinMain: DAT - standard input handle = 476
9:10:49.132 PM: [2872.3888] <2> WinMain: DAT - standard output handle = 1932
9:10:49.132 PM: [2872.3888] <2> WinMain: DAT - standard error handle = 1872
9:10:49.148 PM: [2872.3888] <4> tar_backup::V_SetupJobData: INF - dwJobData: ffffffff
9:10:49.148 PM: [2872.3888] <4> tar_backup::V_SetupJobData: INF -     dwJob: ffffffff
9:10:49.163 PM: [2872.3888] <4> dos_backup::V_PreProcessing: INF - backup privileges enabled, previous = 0
9:10:49.163 PM: [2872.3888] <4> dos_backup::V_PreProcessing: INF - restore privileges enabled, previous = 0
9:10:49.163 PM: [2872.3888] <4> dos_backup::V_PreProcessing: INF - security privileges enabled, previous = 0
9:10:49.163 PM: [2872.3888] <4> dos_backup::V_PreProcessing: INF - tcb privileges enabled, previous = 0
9:10:49.163 PM: [2872.3888] <4> dos_backup::V_PreProcessing: INF - create token privileges enabled, previous = 0
9:10:49.163 PM: [2872.3888] <4> dos_backup::V_PreProcessing: INF - user name: root
9:10:49.163 PM: [2872.3888] <4> dos_backup::V_PreProcessing: INF - no access token: scheduled backup
9:10:49.163 PM: [2872.3888] <2> ov_log::V_GlobalLog: INF - BEDS_Init() Enter InitFlags:0x0
9:10:49.273 PM: [2872.3888] <2> ov_log::V_GlobalLog: INF - DumpDleInfo() DLE Device Name: C:
9:10:49.273 PM: [2872.3888] <2> ov_log::V_GlobalLog: INF - DumpDleInfo() DLE Device Name: E:
9:10:49.273 PM: [2872.3888] <2> ov_log::V_GlobalLog: INF - DumpDleInfo() DLE Device Name: P:
9:10:49.273 PM: [2872.3888] <2> ov_log::V_GlobalLog: INF - DumpDleInfo() DLE Device Name: Microsoft Terminal Services
9:10:49.273 PM: [2872.3888] <2> ov_log::V_GlobalLog: INF - DumpDleInfo() DLE Device Name: Microsoft Windows Network
9:10:49.273 PM: [2872.3888] <2> ov_log::V_GlobalLog: INF - DumpDleInfo() DLE Device Name: VMware Shared Folders
9:10:49.273 PM: [2872.3888] <2> ov_log::V_GlobalLog: INF - DumpDleInfo() DLE Device Name: Web Client Network
9:10:49.273 PM: [2872.3888] <2> ov_log::V_GlobalLog: INF - DumpDleInfo() DLE Device Name: Shadow?Copy?Components
9:10:49.273 PM: [2872.3888] <2> ov_log::V_GlobalLog: INF - DumpDleInfo() DLE Device Name: \\mbxhtcas07\Microsoft Information Store
9:10:49.273 PM: [2872.3888] <2> ov_log::V_GlobalLog: INF - DumpChildDleInfo() Child DLE Device Name: \\mbxhtcas07\Microsoft Information Store\First Storage Group
9:10:49.273 PM: [2872.3888] <2> ov_log::V_GlobalLog: INF - DumpChildDleInfo() Child DLE Device Name: \\mbxhtcas07\Microsoft Information Store\Second Storage Group
9:10:49.366 PM: [2872.3888] <2> tar_backup::V_SetupProcessContinue: TAR - CONTINUE BACKUP received
9:10:49.366 PM: [2872.3888] <2> tar_backup_tfi::setupFileDirectives: TAR - backup filename = Microsoft Exchange Mailboxes:\*
9:10:49.366 PM: [2872.3836] <4> tar_base::keepaliveThread: INF - keepalive thread is active with an interval of 60 seconds
9:10:50.429 PM: [2872.3888] <4> dos_backup::V_VerifyFileList: INF - unable to determine UBS type for:Microsoft Exchange Mailboxes:
9:10:50.429 PM: [2872.3888] <4> dos_backup::V_VerifyFileList: INF - UBS Local Type for 'Microsoft Exchange Mailboxes:\*' --> 00000000
9:10:50.429 PM: [2872.3888] <4> dos_backup::V_VerifyFileList: INF - unable to determine UBS type for:_BACKUP_SPECIAL_OBJECTS BEFORE Microsoft Exchange Mailboxes:
9:10:50.429 PM: [2872.3888] <4> dos_backup::V_VerifyFileList: INF - UBS Local Type for '_BACKUP_SPECIAL_OBJECTS BEFORE Microsoft Exchange Mailboxes:' --> 00000000
9:10:50.429 PM: [2872.3888] <4> dos_backup::V_VerifyFileList: INF - unable to determine UBS type for:_BACKUP_SPECIAL_OBJECTS AFTER Microsoft Exchange Mailboxes:
9:10:50.429 PM: [2872.3888] <4> dos_backup::V_VerifyFileList: INF - UBS Local Type for '_BACKUP_SPECIAL_OBJECTS AFTER Microsoft Exchange Mailboxes:' --> 00000000
9:10:50.429 PM: [2872.3888] <4> dos_backup::V_Initialize: INF - Exchange Backup - Disabling Open File Backups, Archive Bit processing, TIR and Job Estimating.
9:10:50.429 PM: [2872.3888] <4> backup_create: INF - NetBackup Temp Directory: 'C:\Program Files\Veritas\\NetBackup\Temp'
9:10:50.429 PM: [2872.3888] <2> ov_log::V_GlobalLog: ERR - bedsExchangeMailboxInit() DLE_FindByName() for '\\mbxhtcas07\Microsoft Exchange MailBoxes' Failed! (0xE00084AF:The directory or file was not found, or could not be accessed.
)
9:10:50.429 PM: [2872.3888] <2> ov_log::V_GlobalLog: ERR - unable to initialize the required BEDS interface
9:10:50.429 PM: [2872.3888] <2> tar_base::V_vTarMsgW: ERR - object not found for file system backup: Microsoft Exchange Mailboxes:\*
9:10:50.429 PM: [2872.3888] <4> tar_backup::backup_done_state: INF - number of file directives not found: 1
9:10:50.429 PM: [2872.3888] <4> tar_backup::backup_done_state: INF -     number of file directives found: 0
9:10:50.429 PM: [2872.3836] <4> tar_base::keepaliveThread: INF - keepalive thread terminating (reason: WAIT_OBJECT_0)
9:10:50.429 PM: [2872.3888] <4> tar_base::stopKeepaliveThread: INF - keepalive thread has exited. (reason: WAIT_OBJECT_0)
9:10:50.429 PM: [2872.3888] <2> tar_base::V_vTarMsgW: INF - EXIT STATUS 69: invalid filelist specification
9:10:50.429 PM: [2872.3888] <4> tar_backup::backup_done_state: INF - Not waiting for server status
9:10:50.429 PM: [2872.3888] <4> dos_backup::tfs_reset: INF - Snapshot deletion start
9:10:50.429 PM: [2872.3888] <4> OVStopCmd: INF - EXIT - status = 0
9:10:50.429 PM: [2872.3888] <2> tar_base::V_Close:
9:10:50.429 PM: [2872.3888] <4> dos_backup::tfs_reset: INF - Snapshot deletion start
9:10:50.429 PM: [2872.3888] <2> ov_log::V_GlobalLog: INF - BEDS_Term() Enter InitFlags:0x1
9:10:50.445 PM: [2872.3888] <16> dtcp_read: TCP - failure: recv socket (476) (TCP 10053: Software caused connection abort)
9:10:51.445 PM: [2872.3888] <16> dtcp_read: TCP - failure: recv socket (476) (TCP 10053: Software caused connection abort)
9:10:52.445 PM: [2872.3888] <16> dtcp_read: TCP - failure: recv socket (476) (TCP 10053: Software caused connection abort)
9:10:53.445 PM: [2872.3888] <16> dtcp_read: TCP - failure: recv socket (476) (TCP 10053: Software caused connection abort)
9:10:54.445 PM: [2872.3888] <16> dtcp_read: TCP - failure: recv socket (476) (TCP 10053: Software caused connection abort)
9:10:55.445 PM: [2872.3888] <16> dtcp_read: TCP - failure: recv socket (476) (TCP 10053: Software caused connection abort)
9:10:56.445 PM: [2872.3888] <16> dtcp_read: TCP - failure: recv socket (476) (TCP 10053: Software caused connection abort)
9:10:56.445 PM: [2872.3888] <4> OVShutdown: INF - Finished process
9:10:56.445 PM: [2872.3888] <4> WinMain: INF - Exiting C:\Program Files\Veritas\NetBackup\bin\bpbkar32.exe
9:10:58.444 PM: [2872.3888] <4> ov_log::OVClose: INF - Closing log file: C:\Program Files\Veritas\NetBackup\logs\BPBKAR\101209.LOG

Accepted Solution!

It seems you have pretty much

It seems you have pretty much covered everything in your setup.

Carefully check each step listed in this TechNote: http://seer.entsupport.symantec.com/docs/275182.htm

I have sat on more than one occation with customers with this TechNote and asked if they mind that we check each step together. Every single time we managed to find one little step that was missed.

View solution in original post

Hi ive installed MAPI client

Hi
ive installed MAPI client and still having same issue
from exchange server  using Backup archive and restore i can view information store , mailboxes and public folder
extend mailboxes and there is nothing
and
Marianne ive reviewd the article that u have sent for me
its for Exchange 2003 and ive Exchange 2007 anyway ive miss any step from exchange admin guide
very weird

Finially Solved took to much

Finially Solved
took to much time
solution very stuiped
backup user on exchange should be unique
in my case
ive two users
nbuexchange
nbue                        this the backup user and its not unique since part of the name is used for other username
so ive firstly to delete nbuexchange then every thing work like a charm
Cheers :)