12-21-2016 02:28 AM
We have a Windows 2008 R2 server setup as a media server that backs up smaller clients. The server has a 2tb USB drive attached that contains all our installation software and appears as a local F: drive. Although I can browse the contents of F: in the backup policy 'Backup Selections' all attempts to backup data from the drive fail. Other ordinary local drives backup fine.
18/12/2016 00:00:58 - Info nbjm(pid=5216) starting backup job (jobid=5029922) for client deploy01.corpadds.net, policy MBFS_FS_DEPLOY01_DEV, schedule Weekly_Full
18/12/2016 00:01:00 - estimated 2258934 Kbytes needed
18/12/2016 00:01:00 - Info nbjm(pid=5216) started backup (backupid=deploy01.corpadds.net_1482019260) job for client deploy01.corpadds.net, policy MBFS_FS_DEPLOY01_DEV, schedule Weekly_Full on storage unit MKDD002_MBFS_DEPLOY01
18/12/2016 00:01:02 - started process bpbrm (4528)
18/12/2016 00:01:03 - Info bpbrm(pid=4528) deploy01.corpadds.net is the host to backup data from
18/12/2016 00:01:03 - Info bpbrm(pid=4528) reading file list from client
18/12/2016 00:01:03 - Info bpbrm(pid=4528) starting bpbkar32 on client
18/12/2016 00:01:03 - connecting
18/12/2016 00:01:03 - connected; connect time: 0:00:00
18/12/2016 00:01:06 - Info bpbkar32(pid=3640) Backup started
18/12/2016 00:01:06 - Info bptm(pid=4028) start
18/12/2016 00:01:06 - Info bptm(pid=4028) using 262144 data buffer size
18/12/2016 00:01:06 - Info bptm(pid=4028) setting receive network buffer to 1049600 bytes
18/12/2016 00:01:06 - Info bptm(pid=4028) using 30 data buffers
18/12/2016 00:01:10 - Info bptm(pid=4028) start backup
18/12/2016 00:01:10 - begin writing
18/12/2016 00:01:27 - Info bpbkar32(pid=3640) change journal NOT enabled for <F:\Support\12. Symantec>
18/12/2016 00:01:27 - Info bptm(pid=4028) waited for full buffer 1 times, delayed 1068 times
18/12/2016 00:01:27 - Info bpbkar32(pid=3640) bpbkar waited 0 times for empty buffer, delayed 0 times.
18/12/2016 00:01:27 - Info bptm(pid=4028) EXITING with status 90 <----------
18/12/2016 00:01:31 - Error bpbrm(pid=4528) cannot send mail to [snip]
18/12/2016 00:01:31 - Info bpbkar32(pid=3640) done. status: 90: media manager received no data for backup image
18/12/2016 00:01:31 - end writing; write time: 0:00:21
media manager received no data for backup image (90)
How can I make this work? We need a weekly backup of this data. The target server is running Netbackup 7.5.0.6, the master is at 7.6.1.2. But this still didn't work back when everything was at 7.5.0.6.
Thanks
Solved! Go to Solution.
12-22-2016 02:32 PM
Hi Steve - looks ok to me. Did you get a chance to try another backup? Of: F:\*
12-21-2016 02:39 AM
There are no exclusions set on the Netbackup client for this.
Attached is a debug level 3 bpbkar log for a failed backup I just ran, hope it helps.
12-21-2016 03:03 AM
Aha it works if I check "Backup Network Drives", set the Netbackup client to run under local admin account rather than system and enter the unc path "\\deploy01\f$" (which is a 'local' unc path) in backup selections!
Is that the only way to do this? Why doesn't Netbackup like local USB drives?
12-21-2016 03:09 AM
My guess is that a USB drive is seen as a removable drives and therefor no seen as a candidate for ALL_LOCAL_DRIVES.
Try running bpmount on the server. bpmount will return if a drive is consider local nor not.
12-21-2016 06:36 AM
Hi Nicolai,
BPMOUNT on the server returns this:
C:\Program Files\Veritas\NetBackup\bin>bpmount
local: Shadow Copy Components:\ on Shadow Copy Components:\
CDROM: A:\ on A:\
local: C:\ on C:\
CDROM: D:\ on D:\
local: E:\ on E:\
local: F:\ on F:\
CDROM: H:\ on H:\
EXIT STATUS 0: the requested operation was successfully completed
F: is the USB drive, so Netbackup does seem to think it is local.
12-21-2016 07:42 AM
Strange - I will call a friend who maybe can help. I am a Linux guy, so my Windows knowledge is limited.
12-21-2016 09:59 AM
12-21-2016 11:55 AM
Good thought - but F: just shows as NTFS in disk manager, like the other local disks.
12-21-2016 11:24 PM
FYI - there is a difference between USB disks and USB sticks. They report themselves differently to Windows. But before we get in to that.
I've just tested using:
Windows 2008 R2 Standard (as a VM in VMware Fusion), with NetBackup Enterprise Server v7.6.1.2 as a Master/Media/Client, and:
i) A backup of a generic USB stick as FAT32 and again as ExFAT both failed with status 90.
ii) A Backup of a USB disk (actually a Transcend JetDrive - containing a 128 GB SSD module) - formatted as two NTFS partitions - a backup from both partitions worked ok.
.
Here's the details on one of the partitions on the USB disk that I was able to backup from:
C:\Users\Administrator>fsutil fsinfo ntfsinfo L: NTFS Volume Serial Number : 0x229e3eb89e3e83f7 Version : 3.1 Number Sectors : 0x0000000007478fff Total Clusters : 0x00000000000e8f1f Free Clusters : 0x0000000000043785 Total Reserved : 0x0000000000000000 Bytes Per Sector : 512 Bytes Per Physical Sector : 4096 Bytes Per Cluster : 65536 Bytes Per FileRecord Segment : 1024 Clusters Per FileRecord Segment : 0 Mft Valid Data Length : 0x0000000000040000 Mft Start Lcn : 0x000000000000c000 Mft2 Start Lcn : 0x0000000000000001 Mft Zone Start : 0x00000000000a04a0 Mft Zone End : 0x00000000000a1140 RM Identifier: C4C4DA04-2689-11E6-BE6F-8434977E240D
.
Some questions, and things to check on the host which has the F: USB disk mounted:
1) What does this show:
fsutil fsinfo ntfsinfo F:
2) What does this show:
C:\> diskpart DISKPART> list disk DISKPART> select disk N DISKPART> detail disk DISKPART> list partition DISKPART> select partition 1 DISKPART> detail partition DISKPART> select volume N DISKPART> detail volume DISKPART> filesystems DISKPART> exit
.
FYI on my test VM, my USB disk shows as GPT formatted (and not MBR formatted), which is indicated by the right hand '*' (under the Gpt column) below in my "list disk" command:
DISKPART> list disk Disk ### Status Size Free Dyn Gpt -------- ------------- ------- ------- --- --- Disk 0 Online 40 GB 0 B ... * Disk 9 Online 113 GB 1024 KB *
12-21-2016 11:54 PM
I've managed for format the generic 8GB USB "stick" as NTFS using Paragon NTFS for Mac, and the results are:
i) USB "stick" 8GB as MBR (not GPT) with FAT32 - backup of U:\ failed status 90.
ii) USB "stick" 8GB as MBR (not GPT) with ExFAT - backup of U:\ failed status 90.
iii) USB "stick" 8GB as MBR (not GPT) with NTFS - backup of U:\ failed status 90.
iv) USB "stick" 8GB as MBR (not GPT) with NTFS - backup of U:\random worked.
i.e. the difference between backup iii) and backup iv) was that backup iii) was a backup of a plain volume entry of "U:\" which failed with status 90, whereas backup iv) was of a folder path "U:\random" which worked ok.
So, then I tested again using the USB "disk" which was GPT partitioned, and the backups were:
v) USB "disk" 128GB as GPT (not MBR) with NTFS - backup of "M:\random" worked ok.
vi) USB "disk" 128GB as GPT (not MBR) with NTFS - backup of "M:\" whole drive, worked ok.
.
So, my guess is that maybe your combination of "server hardware" + "operating system" + "hardware drivers" + "USB disk/stick technology" + "format structure (MBR vs GPT)" + "file system" is not allowing the "whole drive" to be specified as a backup selection.
Here's my suggestion. Try to backup a folder path, if that works, then you have a work-around of sorts. If a backup of "F:\somepath" still does not work for you, or is unacceptable to you, then we may have to dig a bit deeper.
12-21-2016 11:58 PM
As a final test, I went back to the USB generic 8GB stick as MBR with NTFS, and tried a backup of "U:\*" and this worked ok.
So, maybe you could try a backup of: F:\*
12-22-2016 12:06 AM
And, as we all know, a backup is no good if we cannot restore, so I also tried a restore back to the 8GB MBR/NTFS "stick" and this worked ok:
U:\random>dir Volume in drive U is USB Volume Serial Number is 581A-C7C1 Directory of U:\random 22/12/2016 08:02 <DIR> . 22/12/2016 08:02 <DIR> .. 21/04/2016 19:10 2,452 make-random.vbs 21/04/2016 22:59 1,048,576 random1.bin 21/04/2016 22:59 1,048,576 random2.bin 3 File(s) 2,099,604 bytes 2 Dir(s) 7,952,437,248 bytes free U:\random>fc /b random1.bin random2.bin Comparing files random1.bin and RANDOM2.BIN FC: no differences encountered
12-22-2016 07:58 AM
Hi sdo,
Here's the fsutil output:
C:\Program Files\Veritas\NetBackup\bin>fsutil fsinfo ntfsinfo F:
NTFS Volume Serial Number : 0xc6b04293b0428a3f
Version : 3.1
Number Sectors : 0x00000000e8df7fff
Total Clusters : 0x000000001d1befff
Free Clusters : 0x0000000015e95c80
Total Reserved : 0x0000000000000890
Bytes Per Sector : 512
Bytes Per Physical Sector : <Not Supported>
Bytes Per Cluster : 4096
Bytes Per FileRecord Segment : 1024
Clusters Per FileRecord Segment : 0
Mft Valid Data Length : 0x00000000268c0000
Mft Start Lcn : 0x00000000000c0000
Mft2 Start Lcn : 0x0000000000000002
Mft Zone Start : 0x000000000edd3f20
Mft Zone End : 0x000000000ede0740
RM Identifier: 8B9093D5-4A76-11E0-B6E4-001D9208583E
Here's the diskpart output:
C:\Program Files\Veritas\NetBackup\bin>diskpart
Microsoft DiskPart version 6.1.7601
Copyright (C) 1999-2008 Microsoft Corporation.
On computer: DEPLOY01
DISKPART> list
Microsoft DiskPart version 6.1.7601
DISK - Display a list of disks. For example, LIST DISK.
PARTITION - Display a list of partitions on the selected disk.
For example, LIST PARTITION.
VOLUME - Display a list of volumes. For example, LIST VOLUME.
VDISK - Displays a list of virtual disks.
DISKPART> list disk
Disk ### Status Size Free Dyn Gpt
-------- ------------- ------- ------- --- ---
Disk 0 Online 410 GB 1024 KB
Disk 1 Online 1862 GB 0 B
DISKPART> select disk 1
Disk 1 is now the selected disk.
DISKPART> list partition
Partition ### Type Size Offset
------------- ---------------- ------- -------
Partition 1 Primary 1862 GB 1024 KB
DISKPART> select partition 1
Partition 1 is now the selected partition.
DISKPART> detail partition
Partition 1
Type : 07
Hidden: No
Active: No
Offset in Bytes: 1048576
Volume ### Ltr Label Fs Type Size Status Info
---------- --- ----------- ----- ---------- ------- --------- --------
* Volume 5 F 2TB_USB_HDD NTFS Partition 1862 GB Healthy
DISKPART> select volume 5
Volume 5 is the selected volume.
DISKPART> detail volume
Disk ### Status Size Free Dyn Gpt
-------- ------------- ------- ------- --- ---
* Disk 1 Online 1862 GB 0 B
Read-only : No
Hidden : No
No Default Drive Letter: No
Shadow Copy : No
Offline : No
BitLocker Encrypted : No
Installable : Yes
Volume Capacity : 1862 GB
Volume Free Space : 1402 GB
DISKPART> filesystems
Current File System
Type : NTFS
Allocation Unit Size : 4096
Flags : 00000000
File Systems Supported for Formatting
Type : NTFS (Default)
Allocation Unit Sizes: 512, 1024, 2048, 4096 (Default), 8192, 16K, 32K, 64K
Type : exFAT
Allocation Unit Sizes: 128K, 256K, 512K (Default), 1024K, 2048K, 4096K, 8192K,
16384K, 32768K
DISKPART>
12-22-2016 02:32 PM
Hi Steve - looks ok to me. Did you get a chance to try another backup? Of: F:\*
01-04-2017 02:56 AM
Hi sdo,
F:\* just backs up the root of the F: drive and ignores the f:\support folder with all the data in it.
I do have a solution though as per an earlier post, trial & error shows that if I check "Backup Network Drives", set the Netbackup client to run under local admin account rather than system and enter the unc path "\\deploy01\f$". So I'll just do that - I only need irregular backups of this folder anyway.
Thanks for your help elucidating how Netbackup deals with USB drives though!
06-12-2019 11:24 PM