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media server is not able to connect to the bpcd port of client

NBU35
Level 6

Hi

Master server--->  NBU 6.5.6 , OS - Sun Solaris 10

Media server----> NBU 6.5.3.1, OS Sun Solaris 10

client --->

Operating System Windows 2000 SP 4.0

 and NBU 6.5.3

we are able to telnet the bpcd port of client from master server and connectivity is fine with master server . but we are not able to telnet the BPCD port of clinet from media server. connectivity is not fine in client and media server.

telnet client1.nbu.nbu.com bpcd
Trying 135.193.241.32...
telnet: Unable to connect to remote host: Connection timed out 

entries of media server are present in client's host file and backup restore panle entry and clients's entries are present in host file of media server.

please suggest.

1 ACCEPTED SOLUTION

Accepted Solutions

Marianne
Moderator
Moderator
Partner    VIP    Accredited Certified

Firewall between media server and client?

Create bpcd log directory on client (under ...\netbackup\logs)

Run the following test from the media server:

bptestbpcd -client <client-name> -verbose

 

Please post output of command as well as bpcd log on client.

View solution in original post

3 REPLIES 3

RiaanBadenhorst
Moderator
Moderator
Partner    VIP    Accredited Certified

Hi,

 

Can you telnet from the client to bpcd locally?

 

telnet localhost bpcd

 

Is the NetBackup client service started?

 

is bpcd listening?

 

netstat -a | findstr bpcd

 

Marianne
Moderator
Moderator
Partner    VIP    Accredited Certified

Firewall between media server and client?

Create bpcd log directory on client (under ...\netbackup\logs)

Run the following test from the media server:

bptestbpcd -client <client-name> -verbose

 

Please post output of command as well as bpcd log on client.

NBU35
Level 6

Hi

this issue got resolved .. yes there was firewall netween the media server and client. so we used diffrent ip of client to connect to media server, which has resolved the issue. Thanx all for your help.