meida manager error 42

[syedzeeshan]

hi all,

i m receiving error 42 when i tired to eject tape from nbu console

i really appreciate a solution

thank you

[mph999]

Please answer all these questions ...

Please also explain what troubleshooting steps you have undertaken so far.1.   The exact error message (if an error is given)

2.   During which type of operation does the problem occur ?  For example, Backup, Duplication, Vault, Restore etc.
3.   At what point in the job does the issue occur, for example, right at the beginning.
4.   Which system(s) are involved? For example, Master Server, Media Server , what are operating systems and patch levels of the operating system.
5.   Please send in the contents of the details tab in the Activity Monitor for the job.
6   Has this worked previously?  If so, when was the last time it DID work?
7.  Have there been any environmental; system; or configuration changes?
8.  When did the problem begin?
9.  How often does the problem occur?
10. Is a similar configuration working properly?

11. What version of NetBackup are you running on the servers

Martin

[Marianne]

Please also take screenshots of each step in your eject attempt.

Post the screenshots as attachments (see File Attachments link below).

PS:

Have you had a look at the suggested steps in Troubleshooting Guide for this error?

As fellow Symantec Technical Specialist, I trust that you are familiar with this manual, right?