nbazd going down

[Amar_Rajan]

Hi Guys, I am using netbackup master version 7.1, nbazd is going down at times but not very often, When i check the logs, it says the following.

09/12/15 18:32:51 VxSS-vxazd ERROR V-18-3004 Error encountered during ACI repository operation.

09/12/15 18:32:51 VxSS-vxazd ERROR V-18-3078 Fatal error encountered.
(txn.c:964)
09/12/15 18:32:51 VxSS-vxazd LOG V-18-4204 Server is stopped.

I couldn't find any more information what has triggered this. nbatd is running fine. so i have started the daemon from /usr/openv/netbackup/bin. Could someone shed some light why this happens, is there any place i could trace back the orgin of the issue or any logs i have look for.

As always, appreciate your help and support. Thanks.

[Amar_Rajan]

Following is the log from debug folder.

09/12/15 18:32:51 Unable to set transaction mode. error = (-1)
09/12/15 18:32:51 SQL error 08S01 -- [Sybase][ODBC Driver][SQL Anywhere]Communication error
09/12/15 18:32:51 Database fatal error in transaction, error (-1)
09/14/15 16:39:09 _authd_config.c(205) Conf file path: /usr/openv/netbackup/sec/az/bin/VRTSaz.conf

[Marianne · Accepted solution]

Which 7.1 patch level? You may want to check the LBN for 7.1 to see if there are any 'known issues '. Links to LBNs in 'Handy NBU Links ' in my signature. You can also log a Support call but I guess you will be told to upgrade.

[Amar_Rajan]

Version with patch is 7.1.0.3. We are going to upgrade the master soon to 7.6. Will come if the issue occur again. Thanks Marianne.