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nbcheck returned exit status 255

Hi, 

im trying to install netbackup client 8.1 in RHEL 7.4 , but encounter this message 

nbcheck returned exit status 255.

Anyone familiar with this message ? is it ok to continue the installation ?

 

------------------------

Checking for required system conditions...

/software/NetBackup_8.1_CLIENTS2/NBClients/anb/Clients/usr/openv/netbackup/client/Linux/RedHat2.6.18/nbcheck returned exit status 255.

WARNING: Unable to provide preinstall check results.

 

Tags (2)
1 Solution

Accepted Solutions
Accepted Solution!

Re: nbcheck returned exit status 255

Hi
It seems /tmp is mounted with noexec permission. You need to remove this permission and remount /tmp and then attempt install.

Hope it helps.

View solution in original post

7 Replies

Re: nbcheck returned exit status 255

@malufi 

I have not checked docs, so, my question is if you have checked Installation Guide for requirements and OS Compatibility Guide?

Are you running the installation locally on the client as root?

Re: nbcheck returned exit status 255

malufi_0-1616761202830.png

from the documentation RHEL 7.4 should be compatible. 

yes , install it locally on the client as root

Re: nbcheck returned exit status 255

Is this a new install or upgrade?
How much space in /tmp ? (or whatever TEMPDIR variable is set to)

Can you please show us everything you see?

Please copy all output starting with :
# pwd
# ./install

Re: nbcheck returned exit status 255

Hi , this is new install 

32GB available in /tmp


[root@TEST1 NetBackup_8.1_CLIENTS2]# pwd
/NetBackup_8.1_CLIENTS2
[root@TEST1 NetBackup_8.1_CLIENTS2]# ./install


Veritas Installation Script
Copyright (c) 2017 Veritas Technologies LLC. All rights reserved.


Installing NetBackup Client Software


Please review the VERITAS SOFTWARE LICENSE AGREEMENT located on
the installation media before proceeding. The agreement includes
details on the NetBackup Product Improvement Program.

For NetBackup installation and upgrade information specific to your
platform and to find out if your installed EEBs or hot fixes are
contained in this release, check the Installation and Upgrade checklists
and the Hot Fix and EEB Release Auditor, both available on the Veritas
Services and Operations Readiness Tools (SORT) page:
https://sort.veritas.com/netbackup.

Do you wish to continue? [y,n] (y) y


Checking for required system conditions...

/NetBackup_8.1_CLIENTS2/NBClients/anb/Clients/usr/openv/netbackup/client/Linux/RedHat2.6.18/nbcheck returned exit status 255.

WARNING: Unable to provide preinstall check results.

Do you want to install the NetBackup client software for this client? [y,n] (y)

 

 

 

Accepted Solution!

Re: nbcheck returned exit status 255

Hi
It seems /tmp is mounted with noexec permission. You need to remove this permission and remount /tmp and then attempt install.

Hope it helps.

View solution in original post

Re: nbcheck returned exit status 255

Hi @pats_729 

after checking mount, yes my client  has noexec permission on /tmp 

tmpfs on /tmp type tmpfs (rw,nosuid,nodev,noexec,noatime,nodiratime,seclabel)


is it possible to use another directory to replace /tmp for installation ?

just to avoid remount /tmp 

Re: nbcheck returned exit status 255

Hi
Unfortunately NO. You cannot do it.

Remounting tmp doesn’t need any downtime or services inturption. You can remount it with this command . After installation may be you can revert it with same command but just modify permission as noexec.

mount -o remount,exec /tmp