nbu client changed IP address

[happypig]

some days age, I installed the NetBackup server and the Netbackup client . but today I changed the client's IP address.the backup process is wrong .

how to make the backup process right ?

[Sachin_Sawant]

Hi,

Go to policy --> client tab add client again and make entry of client ipaddress entry in master/media host file

and run the job .

[Marianne · Accepted solution]

Check that the master and media server(s) resolve client hostname to correct IP address at OS level.

OS name resolution will either use DNS or /etc/hosts - you need to verify.

Once you have confirmed that OS lookup is correct, clear NBU host cache on master and media servers:

bpclntcmd -clear_host_cache

Then perform forward and reverse lookup in all directions using bpclntcmd.
See http://www.symantec.com/docs/TECH27430

[Thiago_Pereira]

Just addd more information to what Marianne send,

See the hosts file in C:\Windows\system32\drivers\etc\hosts, search for any entry with server your alter IP - remove if you dont use this config or update.

Run in command prompt from Media or Master Server:

bpclntcmd -hn client_name (Show the name and IP resolution use by Netbackup)

ipconfig /flushdns (Clear cache dns from Media or Master server - where you run the command)

bpclntcmd -clear_host_cache (clear all host cache for Netbackup - this does not affect your environment if you are running with backups)

After this command re-run the first command and check the ip, if is the new one or the old.

[BTLOMS]

Netbackup works by resolving IP address / Hostname.

Make sure your Hostname resolution is happening to the right IP address. Make necessary DNS entries on your DNS servers.