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nbu client changed IP address

happypig
Level 2
Partner Accredited

 

some days age, I installed the NetBackup server and the Netbackup client . but today I changed the client's IP address.the backup process is wrong .

how to make the backup process right ?

1 ACCEPTED SOLUTION

Accepted Solutions

Marianne
Moderator
Moderator
Partner    VIP    Accredited Certified

Check that the master and media server(s) resolve client hostname to correct IP address at OS level.

OS name resolution will either use DNS or /etc/hosts - you need to verify.

Once you have confirmed that OS lookup is correct, clear NBU host cache on master and media servers:

bpclntcmd -clear_host_cache

Then perform forward and reverse lookup in all directions using bpclntcmd.
See http://www.symantec.com/docs/TECH27430

View solution in original post

4 REPLIES 4

Sachin_Sawant
Level 3
Partner Accredited

Hi,

Go to policy --> client tab add client again and make entry of client ipaddress entry in master/media host file

and run the job .

Marianne
Moderator
Moderator
Partner    VIP    Accredited Certified

Check that the master and media server(s) resolve client hostname to correct IP address at OS level.

OS name resolution will either use DNS or /etc/hosts - you need to verify.

Once you have confirmed that OS lookup is correct, clear NBU host cache on master and media servers:

bpclntcmd -clear_host_cache

Then perform forward and reverse lookup in all directions using bpclntcmd.
See http://www.symantec.com/docs/TECH27430

Thiago_Pereira
Level 4

Just addd more information to what Marianne send,

 

See the hosts file in C:\Windows\system32\drivers\etc\hosts, search for any entry with server your alter IP - remove if you dont use this config or update.

 

Run in command prompt from Media or Master Server:

bpclntcmd -hn client_name (Show the name and IP resolution use by Netbackup)

ipconfig /flushdns (Clear cache dns from Media or Master server - where you run the command)

bpclntcmd -clear_host_cache (clear all host cache for Netbackup - this does not affect your environment if you are running with backups)

 

After this command re-run the first command and check the ip, if is the new one or the old.

 

 

 

 

 

 

BTLOMS
Level 5

Netbackup works by resolving IP address / Hostname.

 

Make sure your Hostname resolution is happening to the right IP address. Make necessary DNS entries on your DNS servers.