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ndmp_data_get_state_failed, status = 18 (NDMP_XDR_DECODE_ERR)

Dear NBU champions 

I am using NBU 7.5.0.5 on master server win 2k8 R2.

NDMP client -- EMC ISILON

backup selection in NDMP policy --

  • /XYZ             (29GB)
  • /abc          (63GB)

I am facing problem only with /xyz as its completes only in 4th or 5th attampts (with below errors) & every time it writes 30% 40% data on tape , other stream completes with on issue.

 

1/4/2014 10:57:35 AM - positioned 0092L4; position time: 00:01:28
1/4/2014 10:57:35 AM - begin writing
1/4/2014 11:05:42 AM - Error ndmpagent(pid=2216) ndmp_data_get_state_failed, status = 18 (NDMP_XDR_DECODE_ERR)       
1/4/2014 11:05:43 AM - Error ndmpagent(pid=2216) connection 0x1400c50 ndmp_message_process_one_failed, status = NDMP_ILLEGAL_STATE_ERR      
1/4/2014 11:05:43 AM - Error ndmpagent(pid=2216) eof is set - connection 0x1400c50      
1/4/2014 11:05:43 AM - Error ndmpagent(pid=2216) NDMP backup failed, path = /ifs/data/proj/xyz      
1/4/2014 11:05:43 AM - Error ndmpagent(pid=2216) ndmp_data_get_state_failed, status = 12 (NDMP_EOF_ERR)       
1/4/2014 11:06:47 AM - Info bptm(pid=10488) EXITING with status 99 <----------       
1/4/2014 11:06:47 AM - end writing; write time: 00:09:12
NDMP backup failure(99)

1 Solution

Accepted Solutions
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Accepted Solution!

Hi Team,   ISILON Backup

Hi Team,

 

ISILON Backup Issue was resolved after installing the Patch-106571 on ISILON.

The issue was smart files generated in ISILON.

View solution in original post

15 Replies
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I googled and created file

I googled and created file NDMP_PROGRESS_TIMEOUT in the path of <install path>\Veritas\NetBackup\db\config    with 10080

 

another file also i created in <install path>\Veritas\NetBackup\MAX_FILES_PER_ADD with 25000 value

I tried but no use.

Please help, Thanks in advance.

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The backup selections list

The backup selections list must specify directories from the perspective of the
NDMP host.

examples:
/home/dir1/
/vol1

Only directory or volume names are allowed.

Did this backup work anytime?I suspect your backup selection is wrong.

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We need to see exactly what

We need to see exactly what you are using for your Backup Selections.  I too use Isilon and went through hell to configure the backups.  You don't find much about Isilon NDMP on Google.  If I had a /ifs/data mines would look like this:

SET EXCLUDE="/.snapshot"
/ifs/data

This would backup everything in /ifs/data and exclude .snapshot

 

 

 

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Thanks for the replay sri

Thanks for the replay sri vani.

 

backup selection paths are right.

Last month i took fullbackup for these streams.

This month only the Issue came.

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check thi

check thi slink:

https://www-secure.symantec.com/connect/forums/ndmpxdrdecodeerr

 

Quoting the possible resolution:

"I was getting the same error trying to do NDMP backups from the netapp filer, I was able to resolve this issue by disabling jumbo frames on the NIC, if you go to the NIC properties and then click on configure you should see options to adjust things like performance options, power save options and jumbo frames, disable the jombo frames."

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Hey Satish, Please verify

Hey Satish,

Please verify below two links for similar kind of issues and keep us posted on the status:

http://www.symantec.com/business/support/index?page=content&id=TECH47412

https://www-secure.symantec.com/connect/forums/ndmpxdrdecodeerr

 

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Thanks for the replay

Thanks for the replay stephen.

 

my backup slection path /ifs/data/proj/xyz.

I took fullbackup successfully for last month. this month only got the error. 

noe i am checking from filer end also.

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Dear sri vani,   I already

Dear sri vani,

 

I already saw those links.

now i am checking from filer end also.

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1/8/2014 5:51:46 PM - started

1/8/2014 5:51:46 PM - started process bpbrm (5088)
1/8/2014 5:51:46 PM - connecting
1/8/2014 5:51:46 PM - connected; connect time: 00:00:00
1/8/2014 5:51:47 PM - Info bptm(pid=5348) start backup          
1/8/2014 5:51:47 PM - Info bptm(pid=5348) Waiting for mount of media id 0092L4 (copy 1) on server bakup01.com.
1/8/2014 5:51:47 PM - mounting 0092L4
1/8/2014 5:52:09 PM - Info bptm(pid=5348) media id 0092L4 mounted on drive index 15, drivepath {3,0,0,0}, drivename IBM.ULT3580-TD4.000, copy 1
1/8/2014 5:52:09 PM - mounted; mount time: 00:00:22
1/8/2014 5:52:09 PM - positioning 0092L4 to file 34
1/8/2014 5:52:23 PM - positioned 0092L4; position time: 00:00:14
1/8/2014 5:52:23 PM - begin writing
1/8/2014 5:52:44 PM - Error ndmpagent(pid=3768) connection 0x1200450 ndmp_message_process_one_failed, status = NDMP_XDR_DECODE_ERR      
1/8/2014 5:52:44 PM - Error ndmpagent(pid=3768) eof is set - connection 0x1200450      
1/8/2014 5:52:44 PM - Error ndmpagent(pid=3768) NDMP backup failed, path = /ifs/data/proj/xyz      
1/8/2014 5:52:44 PM - Error ndmpagent(pid=3768) ndmp_data_get_state_failed, status = 12 (NDMP_EOF_ERR)       
1/8/2014 5:53:00 PM - Info bptm(pid=5348) EXITING with status 99 <----------       
1/8/2014 5:53:00 PM - end writing; write time: 00:00:37
NDMP backup failure(99)

 

I checked from filer end also. no error there.

 

 

 

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Have you seen this in the

Highlighted
Accepted Solution!

Hi Team,   ISILON Backup

Hi Team,

 

ISILON Backup Issue was resolved after installing the Patch-106571 on ISILON.

The issue was smart files generated in ISILON.

View solution in original post

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Glad that issue got

Glad that issue got resolved.yes

Thanks for updating us along with the solution

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Glad to hear it.  What

Glad to hear it.  What version of OneFS are you running on the Isilon?

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Re: Hi Team, ISILON Backup

Hi

We are facing similar issue with netbackup 7.5.  Can you please share which OneFS version are you using in your environment.  We are using 8.0.0.4

Thanks

Siva

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Re: Hi Team, ISILON Backup

I doubt that @Satish_munduru1 is still running same OneFS version as in 2014...