netbackup can see only the tape drive as a stand alone tape drive

[Haytham_Helmy]

hello..

i have a similar problem as https://www-secure.symantec.com/connect/forums/nbu-7601-cannot-auto-detect-falconstor-vtl-s...

i have storageTEK SL150 tape library contains one HP ulterum 5 tape drive conncted to a T-5 Sparc server with solaris 10 .. the server can see the tape drive and the medum changer robot.. but the netbackup can see only the tape drive as a stand alone tape drive ...

here is my /dev/rmt directory

ls -l /dev/rmt
total 48
lrwxrwxrwx   1 root     root          79 Jul 15 17:48 0 -> ../../devices/pci@500/pci@2/pci@0/pci@a/lpfc@0,1/fp@0,0/st@w500104f000cd058b,0:
lrwxrwxrwx   1 root     root          80 Jul 15 17:48 0b -> ../../devices/pci@500/pci@2/pci@0/pci@a/lpfc@0,1/fp@0,0/st@w500104f000cd058b,0:b
lrwxrwxrwx   1 root     root          81 Jul 15 17:48 0bn -> ../../devices/pci@500/pci@2/pci@0/pci@a/lpfc@0,1/fp@0,0/st@w500104f000cd058b,0:bn
lrwxrwxrwx   1 root     root          80 Jul 15 17:48 0c -> ../../devices/pci@500/pci@2/pci@0/pci@a/lpfc@0,1/fp@0,0/st@w500104f000cd058b,0:c
lrwxrwxrwx   1 root     root          81 Jul 15 17:48 0cb -> ../../devices/pci@500/pci@2/pci@0/pci@a/lpfc@0,1/fp@0,0/st@w500104f000cd058b,0:cb
lrwxrwxrwx   1 root     root          82 Jul 15 17:48 0cbn -> ../../devices/pci@500/pci@2/pci@0/pci@a/lpfc@0,1/fp@0,0/st@w500104f000cd058b,0:cbn
lrwxrwxrwx   1 root     root          81 Jul 15 17:48 0cn -> ../../devices/pci@500/pci@2/pci@0/pci@a/lpfc@0,1/fp@0,0/st@w500104f000cd058b,0:cn
lrwxrwxrwx   1 root     root          80 Jul 15 17:48 0h -> ../../devices/pci@500/pci@2/pci@0/pci@a/lpfc@0,1/fp@0,0/st@w500104f000cd058b,0:h
lrwxrwxrwx   1 root     root          81 Jul 15 17:48 0hb -> ../../devices/pci@500/pci@2/pci@0/pci@a/lpfc@0,1/fp@0,0/st@w500104f000cd058b,0:hb
lrwxrwxrwx   1 root     root          82 Jul 15 17:48 0hbn -> ../../devices/pci@500/pci@2/pci@0/pci@a/lpfc@0,1/fp@0,0/st@w500104f000cd058b,0:hbn
lrwxrwxrwx   1 root     root          81 Jul 15 17:48 0hn -> ../../devices/pci@500/pci@2/pci@0/pci@a/lpfc@0,1/fp@0,0/st@w500104f000cd058b,0:hn
lrwxrwxrwx   1 root     root          80 Jul 15 17:48 0l -> ../../devices/pci@500/pci@2/pci@0/pci@a/lpfc@0,1/fp@0,0/st@w500104f000cd058b,0:l
lrwxrwxrwx   1 root     root          81 Jul 15 17:48 0lb -> ../../devices/pci@500/pci@2/pci@0/pci@a/lpfc@0,1/fp@0,0/st@w500104f000cd058b,0:lb
lrwxrwxrwx   1 root     root          82 Jul 15 17:48 0lbn -> ../../devices/pci@500/pci@2/pci@0/pci@a/lpfc@0,1/fp@0,0/st@w500104f000cd058b,0:lbn
lrwxrwxrwx   1 root     root          81 Jul 15 17:48 0ln -> ../../devices/pci@500/pci@2/pci@0/pci@a/lpfc@0,1/fp@0,0/st@w500104f000cd058b,0:ln
lrwxrwxrwx   1 root     root          80 Jul 15 17:48 0m -> ../../devices/pci@500/pci@2/pci@0/pci@a/lpfc@0,1/fp@0,0/st@w500104f000cd058b,0:m
lrwxrwxrwx   1 root     root          81 Jul 15 17:48 0mb -> ../../devices/pci@500/pci@2/pci@0/pci@a/lpfc@0,1/fp@0,0/st@w500104f000cd058b,0:mb
lrwxrwxrwx   1 root     root          82 Jul 15 17:48 0mbn -> ../../devices/pci@500/pci@2/pci@0/pci@a/lpfc@0,1/fp@0,0/st@w500104f000cd058b,0:mbn
lrwxrwxrwx   1 root     root          81 Jul 15 17:48 0mn -> ../../devices/pci@500/pci@2/pci@0/pci@a/lpfc@0,1/fp@0,0/st@w500104f000cd058b,0:mn
lrwxrwxrwx   1 root     root          80 Jul 15 17:48 0n -> ../../devices/pci@500/pci@2/pci@0/pci@a/lpfc@0,1/fp@0,0/st@w500104f000cd058b,0:n
lrwxrwxrwx   1 root     root          80 Jul 15 17:48 0u -> ../../devices/pci@500/pci@2/pci@0/pci@a/lpfc@0,1/fp@0,0/st@w500104f000cd058b,0:u
lrwxrwxrwx   1 root     root          81 Jul 15 17:48 0ub -> ../../devices/pci@500/pci@2/pci@0/pci@a/lpfc@0,1/fp@0,0/st@w500104f000cd058b,0:ub
lrwxrwxrwx   1 root     root          82 Jul 15 17:48 0ubn -> ../../devices/pci@500/pci@2/pci@0/pci@a/lpfc@0,1/fp@0,0/st@w500104f000cd058b,0:ubn
lrwxrwxrwx   1 root     root          81 Jul 15 17:48 0un -> ../../devices/pci@500/pci@2/pci@0/pci@a/lpfc@0,1/fp@0,0/st@w500104f000cd058b,0:un

and here is device probe at the ok prompt

{0} ok probe-scsi-all
/pci@500/pci@2/pci@0/pci@a/lpfc@0,1
Device  ALPA 2  WWPN 500104f000cd058b
   LUN  0     Removable Tape     HP      Ultrium 5-SCSI  Y5BS
   LUN  1     Removable Medium Changer    STK     SL150           0182

/pci@500/pci@2/pci@0/pci@a/lpfc@0
Cannot Init Link.

/pci@400/pci@2/pci@0/pci@e/scsi@0

FCode Version 1.00.63, MPT Version 2.00, Firmware Version 9.00.00.00

i tried to uninstall the sg drivers and install them again but no luck

[Marianne]

No need to 'uninstall' the sg driver.

Just rebuild it, followed by install.

Important that first step is to cd to correct folder so that template files can be created in the right place.

# cd /usr/openv/volmgr/bin/driver
# /usr/openv/volmgr/bin/sg.build all 
(This will create lun 0 and 1 for each target)

 ***** At this point you can check sg.links and sg.conf in /usr/openv/volmgr/bin/driver to see if entries exist for lun 0 and 1 for w500104f000cd058b)

Install the new sg driver configuration:

# /usr/bin/rm -f /kernel/drv/sg.conf
# /usr/openv/volmgr/bin/driver/sg.install

Check/verify config:

# /usr/openv/volmgr/bin/sgscan

[Marianne]

Duplicate post.

See https://www-secure.symantec.com/connect/forums/netbackup-7601-cant-detect-storagetek-sl150-robot-can...