netbackup media manager-Your evaluation period has ended for this product

[mubarack_s]

Hi,

   I have stared to configure a netbackup in our new data center on solaris servers. In the Media servers I am not seeingany media manager services are running state. While executing the ltid command I am getting the below error.In master Server I can see the the media manager services. How can I start the media manager services.Is this a licence issue.I am having the licences,How can I add this with netbackup.

bash-3.00# ltid
Your evaluation period has ended for this product.

[Andy_Welburn]

Help  > License Keys

[Kisad · Accepted solution]

It seem you were using a temporary licence key and the duration of it has expired. If you have obtained new licence keys you can add them. The below technote tells how to view and add licence keys.

http://seer.entsupport.symantec.com/docs/274990.htm

[mubarack_s]

Hi,

    I have checked with the license keys.It has date uoto this year end. The media manager services are not running. I have added (shared storage and tape library license with media servers) and (netbackup enterprices server,shared storage ,tape library and netbackup client licenses with master server)

   I have removed all the licenses in the below steps

netbackup enterprice server
shared storage
tape library
netbackup client.

But still I am having a licence there with the below error


file version    = 0x05000000
  time added      = 0x4b06640e Fri Nov 20 04:40:30 2009
  hostname        = SS73VPBK02
  product ID      = 6 NetBackup Enterprise Server
  serial number   = 0
  key version     = 0x05000000
  count           = 0
  server platform = 0 Any platform
  client platform = 0 Any platform
  server tier     = 10 NetBackup Enterprise Server
  client tier     = 0 No tier
  license type    = 0 Time limited demonstration
  Site ID         = 4095 Unknown site: 4095
  Expiration      = Expired Wed Jan 20 00:00:00 2010
  Firm Expiration = Expired Sun Jan 31 00:00:00 2010

 But this license is not there in my licenes list. Do you know what for this?



     In master server too ltid is running but when I try to start vmd ltid is gone off with message "Failed to validate the host with database"

my nbemm -listhost displaying the below

bash-3.00# nbemmcmd -listhosts
NBEMMCMD, Version:6.5.3.1
The following hosts were found:
server          SS73VPBK01
master          SS73VPBK01
media           SS73VPBK03
media           SS73VPBK04
media           SS73VPBK02
master          SS73VPBK01-BKP
media           SS93VPBK01-BKP
media           SS93VPBK01
media           SS93VPBK02
Command completed successfully.
bash-3.00#
bash-3.00# nbemmcmd -getemmserver
NBEMMCMD, Version:6.5.3.1
These hosts were found in this domain: SS73VPBK01, SS73VPBK02, SS73VPBK03, SS73VPBK04, SS93VPBK02

Checking with the host "SS73VPBK01"...
Checking with the host "SS73VPBK02"...
Checking with the host "SS73VPBK03"...
Checking with the host "SS73VPBK04"...
Checking with the host "SS93VPBK02"...

Server Type    Host Version        Host Name                     EMM Server
MASTER         6.5                 SS73VPBK01                    SS73VPBK01
MEDIA          6.5                 SS73VPBK02                    SS73VPBK01
MEDIA          6.5                 SS73VPBK03                    SS73VPBK01
MEDIA          6.5                 SS73VPBK04                    SS73VPBK01
<unknown>      UNKNOWN RELEASE (0) SS93VPBK02                    <unknown>
*Failed to get the configuration for the host "SS93VPBK02". client hostname could not be found(48)

One or more hosts had mismatched EMM Servers.
There were problems getting information on one or more hosts.
The consistency check either failed or was incomplete.
Command did not complete successfully


when I try to delete the ss73vpbk01-bkp from the list, ending with error 191