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netbackup remote java console on windows server 2012

Bharath_Achar
Level 6

 

I'm trying to connect another master server(windows 2012) from windows 2012 server using netbackup java console, I'm able to login with credentials however its just showing BAR gui of maste server.

I have added the server name in master servers as additional server.

Please help, I want to have full access of master server from windows server using netbackup java console.

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Accepted Solutions

Marianne
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I was saying try those steps. You can see that the user in that post had a similar issue that was fixed by those steps. The next step would be to enable logging.

View solution in original post

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Marianne
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Have you created auth.conf on the master server and added user (domainname\username) along with priveleges?

See Chapter 32 Using the NetBackup-Java administration console in NetBackup Administrator's Guide, Volume I 
 

Michael_G_Ander
Level 6
Certified

Could also be related to the firewall and/or name resolution between the client/server.

Check that 1556 and 13724 is open inbound on both systems.

Another thing can be if ipv6 is enabled, but there isn't name resolution setup for ipv6.

 

The standard questions: Have you checked: 1) What has changed. 2) The manual 3) If there are any tech notes or VOX posts regarding the issue

Bharath_Achar
Level 6

Hi Marianne,

 

If I create auth.conf file & add entries(access previleges), does this change affect ongoing backups.

for your information both are in different domain.

 

Micheal,

conectivity looks good. I can able to  launch & login however access is restricted to only BAR gui.

  

RamNagalla
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it will not have any impact on backups.. go ahead and add user entires in auth.conf and try again.

Marianne
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for your information both are in different domain.

The domain\username in auth.conf must be a user name with local admin rights on the master server. 

**** EDIT ***

Have a look at the solution in this post: 

https://www-secure.symantec.com/connect/forums/netbackup-java-console-acting-weird-only-bar-panel

 

Bharath_Achar
Level 6

Hi All,

 

I tried this below format & it didn't help.

 

XXX\yyy ADMIN=ALL JBP=ALL

* ADMIN=JBP JBP=ENDUSER+BU+ARC

 

Do i need to restart netbackup services on master server.

 

Please help.

Marianne
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Is XXX the master domain? Is yyy a user in XXX domain with local admin rights on the master? Have you had a look at the post that I referenced above?

Bharath_Achar
Level 6

Hi Marriane,

I have entered the proper domain & user having local admin rights on the master server however  its not helping.

 

is below is the solution ?

This has now been resolved by one of our team members.

To resolve this issue, launch Windows Explorer and follow below steps:-

1. Close the existing Java Admin console, Navigate into ...\NetBackup\Logs\Admin 

2. Rt-click on Admin and select Properties > Security

3. Select Add and type in the group 'Everyone'

4. With Everyone selected, give it Full Control - OK to save the change

5. Re-Launch the NetBackup Java Admin Console, it should work correctly now.

Marianne
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I was saying try those steps. You can see that the user in that post had a similar issue that was fixed by those steps. The next step would be to enable logging.

Bharath_Achar
Level 6

Thanks a lot Marianne,

Your post helped me in resolving this issue.

Here is the technote:

https://support.symantec.com/en_US/article.TECH158208.html

please put this technote in your comment, I will mark it as solution.