09-14-2015 05:05 AM
I'm trying to connect another master server(windows 2012) from windows 2012 server using netbackup java console, I'm able to login with credentials however its just showing BAR gui of maste server.
I have added the server name in master servers as additional server.
Please help, I want to have full access of master server from windows server using netbackup java console.
Solved! Go to Solution.
09-14-2015 09:29 PM
09-14-2015 05:19 AM
Have you created auth.conf on the master server and added user (domainname\username) along with priveleges?
See Chapter 32 Using the NetBackup-Java administration console in NetBackup Administrator's Guide, Volume I
09-14-2015 06:20 AM
Could also be related to the firewall and/or name resolution between the client/server.
Check that 1556 and 13724 is open inbound on both systems.
Another thing can be if ipv6 is enabled, but there isn't name resolution setup for ipv6.
09-14-2015 06:38 AM
Hi Marianne,
If I create auth.conf file & add entries(access previleges), does this change affect ongoing backups.
for your information both are in different domain.
Micheal,
conectivity looks good. I can able to launch & login however access is restricted to only BAR gui.
09-14-2015 06:57 AM
it will not have any impact on backups.. go ahead and add user entires in auth.conf and try again.
09-14-2015 07:25 AM
for your information both are in different domain.
The domain\username in auth.conf must be a user name with local admin rights on the master server.
**** EDIT ***
Have a look at the solution in this post:
https://www-secure.symantec.com/connect/forums/netbackup-java-console-acting-weird-only-bar-panel
09-14-2015 09:21 AM
Hi All,
I tried this below format & it didn't help.
XXX\yyy ADMIN=ALL JBP=ALL
* ADMIN=JBP JBP=ENDUSER+BU+ARC
Do i need to restart netbackup services on master server.
Please help.
09-14-2015 09:56 AM
09-14-2015 10:12 AM
Hi Marriane,
I have entered the proper domain & user having local admin rights on the master server however its not helping.
is below is the solution ?
This has now been resolved by one of our team members.
To resolve this issue, launch Windows Explorer and follow below steps:-
1. Close the existing Java Admin console, Navigate into ...\NetBackup\Logs\Admin
2. Rt-click on Admin and select Properties > Security
3. Select Add and type in the group 'Everyone'
4. With Everyone selected, give it Full Control - OK to save the change
5. Re-Launch the NetBackup Java Admin Console, it should work correctly now.
09-14-2015 09:29 PM
09-15-2015 09:00 AM
Thanks a lot Marianne,
Your post helped me in resolving this issue.
Here is the technote:
https://support.symantec.com/en_US/article.TECH158208.html
please put this technote in your comment, I will mark it as solution.