network read failed (42)

[lovy]

NBU--7.6.0.2

8/12/2014 11:37:10 - Info bpbrm (pid=1478) reading file list for client
08/12/2014 11:37:10 - Info bpbrm (pid=1478) starting bpbkar on client
08/12/2014 11:37:10 - Info bpbkar (pid=1484) Backup started
08/12/2014 11:37:10 - Info bpbrm (pid=1478) bptm pid: 1485
08/12/2014 11:37:10 - started process bpbrm (pid=1478)
08/12/2014 11:37:10 - connecting
08/12/2014 11:37:10 - connected; connect time: 0:00:00
08/12/2014 11:37:11 - Info bptm (pid=1485) start
08/12/2014 11:37:11 - Info bptm (pid=1485) using 1048576 data buffer size
08/12/2014 11:37:11 - Info bptm (pid=1485) setting receive network buffer to 1048576 bytes
08/12/2014 11:37:11 - Info bptm (pid=1485) using 256 data buffers
08/12/2014 11:37:12 - Info bptm (pid=1485) start backup
08/12/2014 11:37:13 - begin writing
08/12/2014 11:38:40 - Info bpbkar (pid=1484) INF - Transport Type =  nbd
08/12/2014 12:16:37 - Info bpbkar (pid=1484) bpbkar waited 0 times for empty buffer, delayed 0 times
08/12/2014 12:16:37 - Info bptm (pid=1485) waited for full buffer 65268 times, delayed 141004 times
08/12/2014 12:16:37 - Error bpbrm (pid=1478) db_flist_complete failed: events out of sequence - image inconsistency
08/12/2014 12:16:37 - Error bptm (pid=1485) get_string() failed, Broken pipe (32), premature end of file encountered
08/12/2014 12:16:37 - Info bptm (pid=1485) EXITING with status 42 <----------
08/12/2014 12:16:40 - Info bpbkar (pid=0) done. status: 42: network read failed
08/12/2014 12:16:40 - end writing; write time: 0:39:27
08/12/2014 12:26:41 - Info bpbrm (pid=5315) reading file list for client
08/12/2014 12:26:41 - Info bpbrm (pid=5315) starting bpbkar on client
08/12/2014 12:26:41 - Info bpbkar (pid=5320) Backup started
08/12/2014 12:26:41 - Info bpbrm (pid=5315) bptm pid: 5321
network read failed  (42)

pls provide solution.Daily backups are completed but monthly failed.

[Pangal]

Data send buffer size and receive buffer size doesnt match .kindly make the buffer size of client same as that of media servet , if it is a new client

[Pangal]

http://www.symantec.com/business/support/index?page=content&id=TECH1724 This tech note will help you

[lovy]

thanks for response

actually Daily backups are completed but monthly failed. Is buffer size an issue?

[lovy]

I checked on client ,no buffer size entry is there in /usr/openv/netbackup(means no such type of parameter) and I also checked on successful client, there also no such type of parameter. only media server contains this parameter.

pls advice....

[Marianne]

Client (backup host) finished sending data to media server, but there seems to be loss of connectivity between media server and master. bpbrm and bpdbm comms issue.:

08/12/2014 12:16:37 - Error bpbrm (pid=1478) db_flist_complete failed: events out of sequence - image inconsistency
08/12/2014 12:16:37 - Error bptm (pid=1485) get_string() failed, Broken pipe (32), premature end of file encountered

Please tell us more about your environment. 
Seems backup host is a VM (transport type = nbd), right?

Tell us about the media server and master? 
Any reason why media server cannot be the backup host?

Is there a firewall anywhere in the picture?

Logs needed:
On VM backup host: bpbkar
Media server: bpbrm and bptm
Master: bpdbm

[lovy]

meda server is backup host. I am seeing daily backup completing successfully what ever be size. but full is failing.

[Marianne]

Logs needed:
On backup host: bpbkar
Media server: bpbrm and bptm
Master: bpdbm

Copy logs to .txt files (e.g. bptm.txt) and upload as File attachments.

[lovy]

i ran bpdbm -consistency command and find 2 images doesn't exist .when going to delete them can't able to see the .f file related to those only can see .lck file. how i can delete those.

[lovy]

when running command

bpimage -cleanup -allclients

giving error:  can't connect to socket

pls advice