We're on Netbackup 7.5 using Data Domain storage. Master server is Windows 2008.
Just had 6 Unix servers installed as media servers, the DD Boost plugin has been installed and the following commands run (we have successfully setup media servers for Data Domain in exactly this way before):
nbdevconfig -creatests -stype DataDomain -storage_server [data_domain_box] -media_server [media_server]
tpconfig -add -storage_server [data domain box] -stype DataDomain -sts_user_id ostuser -password password
I can see the new servers registered on Data Daomin in the Enterprise Manager under Data Management / DDBoost/ Activities - they are listed along with the previously enabled ones.
But they are not showing up as available media servers in the Storage Units. I assume that as they have registered with data domain then dd boost must be up and active on the servers.
Can anyone advise? How do I check for what's not happening but should be?
Open the Master Server Host Properties - Servers tab - add the servers in there under the Media Servers tab
Then re-start NBU on the Master and see if they then appear for you
Were all of these media servers added in Master Server's 'Server' list in Host Properties followed by restart of NBU on the master server?
Do these media servers appear in the list when you issue these commands on the master?
nbemmcmd -listhosts -verbose
What is listed in nbemmcmd -listhosts -verbose entries for these media servers that do not appear in the list?
Copy output for problematic media servers and post here.
If you don't want to show actual server names, replace names with media1, media2, master, etc...
Hi Marianne, thanks for your reply, here's the requested output. I have included the first server entry "workingok" as a server that IS visible to storage units and has been working fine for some time.
I noticed one discrepancy: server6 FQName is "server6.corpds.net" which is wrong, it should be as the others "server6.ourcorp.net". That needs to be fixed, but I wouldn't think ti would upset all the others...?
There are a couple that shows 'MachineState = not active for tape or disk jobs (8)'.
Have you checked that correct license keys are added to these media servers? (Enterprise Server and Enterprise Server licenses).
If correct licenses, try to manually activate them:
nbemmcmd -updatehost -machinename <mediaserver-name> -machinetype media -machinestateop set_disk_active -masterserver <masterserver-name>
Ok used the nbemmcmd set_disk_active and they are now all showing as active. Restarted NBU on master but no improvement. Have requested license info from unix team, I will check that for discrepancies.
Where are you running the console from?
If on the Master did you open it using the "Run as administrator" option?
Win 2008 is a bit touchy for that - and if you dont open it in that way changes you make (like adding the media servers to the master properties) dont actually work or get registered
Make sure you open it that way as it also does not allow you access to some functions - like running the device wizard etc.
Just a thought
never crossed my mind to use "run as admin" - am logged in as an admin and UAC is disabled by default on all our servers. Tried it but all settings appear to be as previously configured and Storage Units still not listing the newly configured media servers.