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no images were successfully processed 191

Level 4


i recently upgaded from NB 7.1 to 8.0. My master is a RHEL virtual machine and i have a new appliance 5240 acting as a media server and still an old media server running nb 7.1. This 7.1 host is robot control host and the only one connected to tape until now.

Problem is on some policies my duplication is working and on others not. One problem is the following see log below. Any ideas?

21.09.2017 08:27:30 - requesting resource LCM_fraadmops1b-hcart3-robot-tld-1
21.09.2017 08:27:30 - granted resource  LCM_fraadmops1b-hcart3-robot-tld-1
21.09.2017 08:27:30 - begin Duplicate
21.09.2017 08:27:30 - started process RUNCMD (pid=2478)
21.09.2017 08:27:30 - requesting resource fraadmops1b-hcart3-robot-tld-1
21.09.2017 08:27:30 - requesting resource @aaaat
21.09.2017 08:27:30 - reserving resource @aaaat
21.09.2017 08:27:30 - Waiting for scan drive stop IBM.ULTRIUM-TD6.001, Media server: fraadmops1b
21.09.2017 08:27:31 - ended process 0 (pid=2478)
21.09.2017 08:27:33 - Info bpduplicate (pid=2478) Suspend window close behavior is not supported for a source or destination media server less than 7.6
21.09.2017 08:27:33 - Info bpduplicate (pid=2478) window close behavior: Continue processing the current image
21.09.2017 08:27:33 - resource @aaaat reserved
21.09.2017 08:27:33 - granted resource  100263
21.09.2017 08:27:33 - granted resource  IBM.ULTRIUM-TD6.001
21.09.2017 08:27:33 - granted resource  fraadmops1b-hcart3-robot-tld-1
21.09.2017 08:27:33 - granted resource  MediaID=@aaaat;DiskVolume=PureDiskVolume;DiskPool=dp_msdp_franbap1b;Path=PureDiskVolume;StorageServer=franbap1b;MediaServer=franbap1b
21.09.2017 08:27:33 - Info bptm (pid=5592) start
21.09.2017 08:27:33 - started process bptm (pid=5592)
21.09.2017 08:27:33 - Error bptm (pid=5592) client type 40 is not valid
21.09.2017 08:27:33 - Info bptm (pid=5592) EXITING with status 20 <----------
21.09.2017 08:27:34 - Error bpduplicate (pid=2478) write host fraadmops1b: invalid command parameter (20)
21.09.2017 08:27:34 - Error bpduplicate (pid=2478) Duplicate of backupid FRAALTT2_1505902514 failed, invalid command parameter (20).
21.09.2017 08:27:34 - Error bpduplicate (pid=2478) Status = no images were successfully processed.
21.09.2017 08:27:34 - end Duplicate; elapsed time 0:00:04
no images were successfully processed  (191)

thanks Kai



Level 4


Kindly provide ouput of SLP configuration for affected job:-

<install path>\netbackup\bin\admincmd\nbstl <affected SLP name> -L

<install path>\netbackup\bin\admincmd\nbstlutil -backupid FRAALTT2_1505902514 list -L

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Keep in mind that in this instance the 8.0 source media server (appliances) becomes the client of the 7.1 target media server.
This is not supported.

You are lucky that some duplications are working.

You need to upgrade the 7.1 media server as a matter of urgency.
"invalid command parameter (20)" is a clear sign of a new feature not being understood by the older NBU software.

thanks sujay24

Marinanne i guess you are right. I just changed the robot control host to the new appliance and changed all SLP to refer to those storage-devices. Now it looks good. Duplication is working :)

Can you give me a hint how to decommission the old 7.1 media server.


Level 4


To decommisssion media server run below command from master server:-

<install path>\netbackup\bin\admincmd\nbdecommission -oldserver <decommissioning server name> -newserver <master server name>

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-newserver should be the Appliance so that all tape and image ownership is transferred to the appliance.

/usr/openv/netbackup/bin/admincmd/nbdecommission -oldserver <7.1-server-name> -newserver <appliance-server-name>

thank you very much. Appreciate your help Smiley Very Happy

sorry for late response i was on vacation so i try to decommission the server today but without success :(

The wizard asked me to move images referencing to old server but unfortunately i am not quite sure what images are affected. How to find out what images are meant?

This is the log, so i guess the tools refers to images on our old data domain but not sure Smiley Indifferent

see below....

Media referencing media server fraadmops1b

Media generation rules on host fraadmops1b:
cannot connect to vmd (70)

Drive paths found on media server fraadmops1b

Robots attached to fraadmops1b
Following robots are connected to fraadmops1b:

Processing tape storage units

Processing media referencing media server fraadmops1b

Processing drives attached to fraadmops1b

Processing robots attached to fraadmops1b

Processing basic disk storage units

Processing SnapVault/NearStore disk storage units

Processing advanced disks
fraadmops1b is not a AdvancedDisk storage server

Processing shared disks
fraadmops1b is not a SharedDisk storage server

Processing OST devices
List of storage servers accessible to fraadmops1b:

Storage Server:
Server Type: DataDomain (9)
Disk Pool: dd-de-dp
Media Server: enigmab
Media Server: fraadmops1b
Disk pool dd-de-dp (DataDomain) is referenced by the following storage units:


Processing storage life cycles
Administrative Pause cleared for machine fraadmops1b

Removing deleted fragments
Administrative Pause set for machine fraadmops1b
Failed to remove deleted fragments.
There may still be some images referencing the old server.
Do you wish to move those images to a different server? (y/n) [n]:


Have you tried to run nbdecommission -oldserver <media server to expire> -list_ref

This should list any references that still might exist in your environment. Once you know the references, you can proceed with removing them or moving them to a new media server.

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So, did you specify the new appliance as 'newserver' in nbdecommission command?

Can you show us the command that you used?

You may want to read through these TNs:

About decommissioning a media server

 Before you decommission a media server

 Decommission actions

 Post decommission recommendations