Recently I have upgraded the Client version 5.1 MP4 to 6.5.6 , After upgrading the client version I am getting the following error.
Error Code: none of the files in the file list exist(71)
It used to work with 5.1 MP4 .
Backup Selection: Microsoft Exchange Mailboxes:\
Server: Exchange Server.
Please suggest me if any one come across this error code:
Solved! Go to Solution.
i believe there're some changes on the directives used for Exchange in 6.5.x.
Check out page 63 of http://www.symantec.com/docs/TECH68578, you might want to add another "*" at the end like:
Microsoft Exchange Mailboxes:\*
check the client service account is still the exchange admin account you used to use and then delete and re-add the directive for the mailboxes in the policy
see if that helps - note that you need to do a full backup run first time around after a policy change
I have tested the exchange server backup with "*" option,still not working, it comes up with 69 code (invalid filelist specification).
Microsoft Exchange Mailboxes:\* - Not working
Previously we are not using any service accounts for the same mail box backups. any special setting for 6.5.6 on Exchange Mail Box Backups.
No special settings on Host properties, the same server used to work with 5.1 mp4.
Thanks in advance.
Is your Exchange server cluster? If so, you need to use a vritual hostname rather than the node name.
Actually I forgot to mention something basic to check...
Go to your Exchange server host, launch the BAR GUI and select "MS-Exchange" policy type, then "browse for backup", you shoud see a "Microsoft Information Store:\".
It needs to be there for you to backup the Exchange component, change your backup selection to "Microsoft Information Store:\*" to see if it works. In fact, backing up this directive with GRT option you will be able to restore individual mailboxes.
Therefore, "Microsoft Exchange Mailboxes" is not necessary going forward. In Netbackup, I can't remember the last time I ever saw that component appearing in BAR GUI, you probably need some kind of Windows MAPI to be able to view it. Try out: http://www.microsoft.com/download/en/details.aspx?id=3671
I see you said in your last post "Previously we are not using any service accounts for the same mail box backups".
This is simply not possible - A dedidated mailbox/account has ALWAYS been a requirement for mailbox backups. The TN's that I've posted above were written long before NBU 6.5 and updated to also include 6.5.
You can confirm requirements for 6.5 in the NBU 6.5 for Exchange manual http://www.symantec.com/docs/TECH52811
Your backup selection is correct: Microsoft Exchange Mailboxes:\
Microsoft Exchange Mailboxes:\* will generate a job for each mailbox.
In my opinion, error code 71 and error code 69 in backup exchange was same.
Thats because of autentication problem.
Configurasi backup exchange
First of all:
Thanks for your suggestions
The Exchange mail Box Service account password wiped out after upgrade. so new account and new password set for mails. This solution works fine.
Once thanks for Great Support.
I believe that I was first to point it out over here: https://www-secure.symantec.com/connect/forums/none-files-file-list-exist71-need-help#comment-6290791
Please mark that as Solution?
The Idea with Solutions is to reward the person who point you in the the right direction as well as help other users with similar problem. Whrn they click on the "Solved" link next to the title, it takes them straight to the Solution.
You will agree that your post with all the versions is NOT the solution?
I am not too familier with forum site , Now I am gettiing familier with this site.
I dig the issue and solved based on different articals and previous accounts setup.
That is the reason I closes the query on my own.
Never mind please and thanks for all your support.