05-12-2014 04:12 AM
I am trying to start netbackup and getting below error
# ./netbackup start
ld.so.1: vnetd: fatal: relocation error: file /nbu_data/netbackup/bin/vnetd: symbol log_set_pid: referenced symbol not found
Killed
NetBackup network daemon started.
ld.so.1: bpcd: fatal: relocation error: file /nbu_data/netbackup/bin/bpcd: symbol log_set_pid: referenced symbol not found
Killed
NetBackup client daemon started.
NetBackup SAN Client Fibre Transport daemon started.
Killed
Killed
NetBackup Database Server started.
ld.so.1: nbevtmgr: fatal: relocation error: file /nbu_data/netbackup/bin/nbevtmgr: symbol __1cINBLoggerMsetVerbosity6Mi_v_: referenced symbol not found
Killed
NetBackup Event Manager started.
ld.so.1: nbaudit: fatal: relocation error: file /nbu_data/netbackup/bin/nbaudit: symbol NB_read_master_config: referenced symbol not found
Killed
NetBackup Audit Manager started.
NetBackup Deduplication Manager started.
NetBackup Deduplication Engine started.
ld.so.1: nbemm: fatal: relocation error: file /nbu_data/netbackup/bin/nbemm: symbol __1cHVeritasDDalLVxDBMS_ConfPReadVxDBMS_Conf6Mb_i_: referenced symbol not found
Killed
NetBackup Enterprise Media Manager started.
NetBackup Resource Broker started.
Media Manager daemons started.
Killed
NetBackup request daemon started.
ld.so.1: bpcompatd: fatal: relocation error: file /nbu_data/netbackup/bin/bpcompatd: symbol vnet_enable_resilient_socket: referenced symbol not found
Killed
NetBackup compatibility daemon started.
ld.so.1: nbjm: fatal: relocation error: file /nbu_data/netbackup/bin/nbjm: symbol __1cISymantecJNetBackupDNcfGXmlStrTDEFAULT_XML_VERSION_: referenced symbol not found
Killed
NetBackup Job Manager started.
ld.so.1: nbpem: fatal: relocation error: file /nbu_data/netbackup/bin/nbpem: symbol restore_errmsgstr: referenced symbol not found
Killed
NetBackup Policy Execution Manager started.
ld.so.1: nbstserv: fatal: relocation error: file /nbu_data/netbackup/bin/nbstserv: symbol NB_read_master_config: referenced symbol not found
Killed
NetBackup Storage Lifecycle Manager started.
ld.so.1: nbrmms: fatal: libVimpmgrcomm.so: open failed: No such file or directory
Killed
NetBackup Remote Monitoring Management System started.
NetBackup Key Management daemon started.
NetBackup Service Layer started.
NetBackup Agent Request Server started.
can somone please help ?
Solved! Go to Solution.
05-12-2014 06:11 AM
Start again - install NBU 7.5 plus what ever patch and restore the most recent catalog you have as long as it was also a 7.5 one
05-12-2014 04:25 AM
Is this a new install? Seems like the installation may have gone corrupt. Have you tried a clean re-install, using a fresh set of downloaded binaries?
05-12-2014 04:34 AM
Sounds like a linux issue - where was it installed? /nbu_data/netbackup/bin/ doesn't sound like a normal location for the installation as it would link as /usr/openv/netbackup nromally
We really need to know a lot more about your system:
NBU version / patch level
Has it ever work
O/S and version
Tell us as much as you can
05-12-2014 04:35 AM
I have the same question....
Is this a new install that has never worked before?
Which Solaris version?
And architecture? Sparc or x86?
Sure the right binaries were used to install NBU? Sparc/x86?
Which NBU 7.5 patch level?
Please show us output of these commands:
05-12-2014 04:42 AM
Hello ,
Actually I upgraded the system couple of moths back to 7.5 and it was working fine...
and now the system was corrupted and we lost the directories under /usr/openv.
Luckily I have a tar of /usr/openv and I extracted it .....
there is a space constraint under / so i moved netbackup to other filesystem /nbu_data and made the link
Now, when i try to restart nbu services , getting the error
# cd /usr/openv
# ls -l netbackup
lrwxrwxrwx 1 root root 19 May 12 16:24 netbackup -> /nbu_data/netbackup
# cd netbackup
# ls
NET_BUFFER_SZ help remote_versions
baremetal logs sec
bin nblog.conf vault
bp.conf nblog.conf.02-19-14.17:16:04 version
client nblog.conf.03-29-12.19:46:58 version_master
db nblog.conf.template vfm.conf
dbext nblu.conf.template vfm_master.conf
ext nbsvcmon.conf
#
# file /nbu_data/netbackup/bin/vnetd
/nbu_data/netbackup/bin/vnetd: ELF 64-bit MSB executable SPARCV9 Version 1, dynamically linked, not stripped
# cat /nbu_data/netbackup/version
HARDWARE SOLARIS
VERSION NetBackup 7.5.0.4
RELEASEDATE Sun Sep 16 09:06:39 CDT 2012
BUILDNUMBER 20120916
# cat /nbu_data/netbackup/bin/version
NetBackup-Solaris10 7.5.0.4
#
05-12-2014 04:43 AM
# uname -a
SunOS hydmas1o-bck 5.10 Generic_144488-17 sun4u sparc SUNW,SPARC-Enterprise
#
05-12-2014 04:56 AM
Hopefully you have a recent catalog backup?
Seems you only linked the netbackup part of the installation.
What about other directories under openv such as volmgr? db? var? etc...
What about pbx? (Installed in /opt)
A tar of /usr/openv is only useful if NBU was completely shutdown at the time.
But we know that your NBU installation was previously in /opt. Not in /usr.
https://www-secure.symantec.com/connect/forums/netbackup-asa-db-issue
Best to remove this installation, do a fresh installation to exact same installation path, patch to previous level (7.5.0.4), then recover catalogs.
05-12-2014 04:57 AM
Sounds like something is wrong with the link to me - not great with unix but that was my first suspicion when i saw it - i would have expected if linked it would not give that path in the error .. or you cab file has not extracted with all required permissions on the file to let it actually run
05-12-2014 05:04 AM
One more thing - please tell us more about this:
... and now the system was corrupted ....
It actually seems that you need to reinstall more than just NBU.
The ld.so.1 errors seem to point to OS corruption.
Complete OS re-install followed by NBU install and catalog recovery will probably be the correct steps that need to be followed...
05-12-2014 05:04 AM
Hello Marianne
all other directories like openv , volmgr are there under /usr/openv
only netbackup is been made as link as shown below
# cd /usr/openv
# ls
NB-Java.tar.gz
db
java
kms
lib
logs
man
msg
netbackup
openv
pack
pack.6.5.5
pdde
pddeserver.tar.gz
regid.1992-11.com.symantec,Enterprise_netbackup-7.0.0.0_1.swidtag
regid.1992-11.com.symantec,Enterprise_netbackup-7.0.1.0_1.swidtag
resources
share
swidtag.xml
tmp
var
volmgr
#
/opt/openv is actually a link to /usr/openv
# ls -ld /opt/openv
lrwxrwxrwx 1 root root 10 Mar 29 2012 /opt/openv -> /usr/openv
05-12-2014 05:08 AM
When was you tar from?
You say you recently upgraded to 7.5 but the file system now has:
regid.1992-11.com.symantec,Enterprise_netbackup-7.0.0.0_1.swidtag
Looks like that is still 7.0.....
05-12-2014 05:09 AM
Mmmm.... Not good.
Have a look - you have openv inside of openv:
# cd /usr/openv
# ls
...
netbackup
openv
pack
...
Best to start from scratch and recover catalog.
05-12-2014 06:06 AM
I used the netbackup folder that was there in the tar....
and I can start the netbackup services ......
however I can not see backups for last two months ....be cause the tar was taken two months back.
should I restore catalog and will I be geeting backups for last two months back..
05-12-2014 06:11 AM
Start again - install NBU 7.5 plus what ever patch and restore the most recent catalog you have as long as it was also a 7.5 one
05-12-2014 06:19 AM
So, how did you get past the 'ld.so.1' errors?
... be cause the tar was taken two months back.
Then you will only see backups up to 2 months back.
As per previous advice - start over.
Perform clean NBU install to same location, patch, then recover from most recent catalog backup.
05-13-2014 02:26 AM
can we add SYMCnetbp/ VRTSnetbp package manually?
Processing Netbackup 7.5 Enterprise Server MP4
****************************************************
<- [VRTSnetbp SYMCnetbp] not installed [ok].
<- So we don't need NB [ok]
upgrading to 7.5 is skipping as there is no 7.1 package
trying to add pkgadd of SYMCnetbp 7.5
got erro
Starting with NetBackup 7.5, SYMCnetbp is no longer a
standalone package that can be installed via pkgadd directly.
Therefore, the installation of SYMCnetbp must occur via
the install script provided on the media
===========
is it possible to add 7.0.1 version of SYMCnetbp and then upgrading ?
any workaround?
05-13-2014 02:34 AM
Just run the ./install rather than try and package add them
05-13-2014 02:56 AM
can you please tell complete path ?
05-13-2014 03:01 AM
I was assuming that you would be starting again as advised and doing a fresh install - in that case downlaod the 7.5 software and run the ./install script to install it.
Then patch to the same version as it was before the crash and do a catalog restore
05-13-2014 03:07 AM
You can find 'install' in the root of installation media (either dvd or download from FileConnect).
So, again....
As per previous advice - start over.
Perform clean NBU install to same location, patch, then recover from most recent catalog backup.