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oracle script is failing with cannot connect socket

Pinky472
Level 4

Hello Folks,

need  your assistance. 

am facing cannot connect issue for 2 oracle servers. however there are no modifcations drone from our end. since because backups were workign fine earlier. 

although checked bppclntcmd -pn ,ip from both master to client and vice versa.. bt everything is fine.

environment: master/media :  appliance 5240

client OS : windows 2012.

 

appreciate your kind help

5 REPLIES 5

pats_729
Level 6
Employee

Hello,

for connection failure situation, you should running bptestbpcd from media and master. Ofcourse use bpclntcmd to verify name resolution, bptestbpcd will help you find out what is the problem.

also try running telnet from client to Master on port 13720 (bprd). All DB backups connects to master on this port along with pbx, vnetd and bpcd.

also check output for bpclntcmd -pn -verbose from client.

Thiago_Ribeiro
Moderator
Moderator
Partner    VIP    Accredited

Hi @Pinky472 ,

Is this backup working before? Please send us more information from these logs below

The log are located in the following directories:
Windows: install_path\NetBackup\logs\<cmd>

bphdb
dbclient

Tape_Archived
Moderator
Moderator
   VIP   

Please share failure details and also add the job details that you trying to run.

EthanH
Level 4

Along with the other good recommendations in this thread, I'd also take a look at the bphdb and dbclient logs on the client. 

If bptestbpcd -<client> -verbose -debug does not report any connectivity issues, you may want to have your DBA take a look at any RMAN errors they see. 

yes, bptestbpcd and bpclntcmd -pn is working fine. but DB backups are failing with socket issue.

even verified certificates,ports,bphdb . nothing is captured. but when i see bprd log, it recorded as invalid client name.

what is that mean, please can anyone shed some light on this.

however clinet entries and server entries are added in client and master/media  server