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problem de restore file server

Elmer_Gomez
Level 5
Partner Certified

 

Hello everyone,
I have problem when restoring files from my file server to another destination server, it constantly shows me the error when trying to restore.

I appreciate your help.

 

tempor-manelsa-subir.png

3 REPLIES 3

quebek
Level 6
   VIP    Certified

Hello

Could you please run on master server bpplclients -allunique and show us that client name there?

Can you try to restore the file from that client itself? so login there and start BAR ...

Enable logging for nbwin, admin, bprd, bpcd - check there what is NOK.

Thiago_Ribeiro
VIP
Partner    VIP    Accredited
Are you using source client without fqdn to make backups? I am asking because I think that the server or computer where you are opening nbu console its not recognizing the hostname of source client. Can you try to make some tests using commands bptestbpcd and bpclntcmd to check this?

Marianne
Moderator
Moderator
Partner    VIP    Accredited Certified

The Source Client name in BAR GUI must match the client name used in the backup policy EXACTLY.

Best to perform file-level restore to alternate client from the master server.

By default, one client cannot restore another client's data, unless you authorize that with altnames file(s) on the master server.