04-22-2016 11:34 AM
I have one job in NetBackup always have a error as below:
Error nbjm(pid=5172) NBU status: 800, EMM status: The robotic library is not defined in EMM
resource request failed(800)
Other backup jobs always good, only this one have this issue.
The version of NerBackup is 7.6.0.1 and OS is Windows.
Does anyone can help this problem?
Thanks
04-22-2016 12:16 PM
Need more information. Take a look at some older threads regarding this error.
https://www.veritas.com/community/forums/netbackup-status-800-robotic-library-not-defined-emm
https://www.veritas.com/community/forums/getting-error-code-800
04-22-2016 02:12 PM
04-25-2016 12:05 PM
E:\Program Files\Veritas\Volmgr\bin>tpconfig -l
Device Robot Drive Robot Drive Device
Type Num Index Type DrNum Status Comment Name Path
robot 2 - TLD - - - - {3,0,0,1
}
drive - 0 hcart2 1 UP - HP.ULTRIUM5-SCSI.000 {2,0,0,0
}
drive - 1 hcart2 2 UP - HP.ULTRIUM5-SCSI.001 {3,0,0,0
}
robot 3 - TLD - - - - {5,0,0,1
}
drive - 2 hcart2 1 UP - HP.ULTRIUM5-SCSI.002 {4,0,0,0
}
drive - 3 hcart2 2 UP - HP.ULTRIUM5-SCSI.003 {5,0,0,0
}
04-25-2016 12:05 PM
E:\Program Files\Veritas\NetBackup\bin\admincmd>bppllist RHUN_FILES_DISNEY -U
------------------------------------------------------------
Policy Name: RHUN_FILES_DISNEY
Policy Type: Standard
Active: yes
Effective date: 03/13/2014 13:07:48
Client Compress: no
Follow NFS Mounts: no
Cross Mount Points: no
Collect TIR info: no
Block Incremental: no
Mult. Data Streams: no
Client Encrypt: no
Checkpoint: no
Policy Priority: 0
Max Jobs/Policy: Unlimited
Disaster Recovery: 0
Collect BMR info: no
Residence: (specific storage unit not required)
Volume Pool: Disney
Server Group: *ANY*
Keyword: (none specified)
Data Classification: -
Residence is Storage Lifecycle Policy: no
Application Discovery: no
Discovery Lifetime: 28800 seconds
ASC Application and attributes: (none defined)
Granular Restore Info: no
Ignore Client Direct: no
Enable Metadata Indexing: no
Index server name: NULL
Use Accelerator: no
HW/OS/Client: Linux Debian2.6.18 rhun
Include: /tlgtank/waldo/clients_d/Disney
/tank/nmin12k3l01/clients_h/Disney
Schedule: Full
Type: Full Backup
Frequency: every 7 days
Excluded Dates----------
No specific exclude dates entered
No exclude days of week entered
Synthetic: 0
Checksum Change Detection: 0
PFI Recovery: 0
Maximum MPX: 1
Retention Level: 9 (infinity)
Number Copies: 1
Fail on Error: 0
Residence: (specific storage unit not required)
Volume Pool: (same as policy volume pool)
Server Group: (same as specified for policy)
Residence is Storage Lifecycle Policy: 0
Schedule indexing: 0
Daily Windows:
Sunday 00:00:00 --> Sunday 24:00:00
Monday 00:00:00 --> Monday 24:00:00
Tuesday 00:00:00 --> Tuesday 24:00:00
Wednesday 00:00:00 --> Wednesday 24:00:00
Thursday 00:00:00 --> Thursday 24:00:00
Friday 00:00:00 --> Friday 24:00:00
Saturday 00:00:00 --> Saturday 24:00:00
Schedule: Differential-Inc
Type: Differential Incremental Backup
Frequency: every 1 day
Excluded Dates----------
No specific exclude dates entered
No exclude days of week entered
PFI Recovery: 0
Maximum MPX: 1
Retention Level: 1 (2 weeks)
Number Copies: 1
Fail on Error: 0
Residence: (specific storage unit not required)
Volume Pool: (same as policy volume pool)
Server Group: (same as specified for policy)
Residence is Storage Lifecycle Policy: 0
Schedule indexing: 0
Daily Windows:
Sunday 00:00:00 --> Sunday 24:00:00
Monday 00:00:00 --> Monday 24:00:00
Tuesday 00:00:00 --> Tuesday 24:00:00
Wednesday 00:00:00 --> Wednesday 24:00:00
Thursday 00:00:00 --> Thursday 24:00:00
Friday 00:00:00 --> Friday 24:00:00
Saturday 00:00:00 --> Saturday 24:00:00
04-25-2016 12:06 PM
E:\Program Files\Veritas\NetBackup\bin\admincmd>bpstulist -U
Label: nmin62k3l07-hcart2-robot-tld-1
Storage Unit Type: Media Manager
Host Connection: nmin62k3l07
Number of Drives: 2
On Demand Only: no
Max MPX/drive: 1
Density: hcart2 - 1/2 Inch Cartridge 2
Robot Type/Number: TLD / 1
Max Fragment Size: 1048576 MB
Label: nmin62k3l07-hcart2-robot-tld-0
Storage Unit Type: Media Manager
Host Connection: nmin62k3l07
Number of Drives: 2
On Demand Only: no
Max MPX/drive: 1
Density: hcart2 - 1/2 Inch Cartridge 2
Robot Type/Number: TLD / 0
Max Fragment Size: 1048576 MB
Label: nmin62k3l07-hcart3-robot-tld-0
Storage Unit Type: Media Manager
Host Connection: nmin62k3l07
Number of Drives: 2
On Demand Only: no
Max MPX/drive: 1
Density: hcart3 - 1/2 Inch Cartridge 3
Robot Type/Number: TLD / 0
Max Fragment Size: 1048576 MB
Label: nmin62k3l07-hcart3-robot-tld-1
Storage Unit Type: Media Manager
Host Connection: nmin62k3l07
Number of Drives: 2
On Demand Only: no
Max MPX/drive: 1
Density: hcart3 - 1/2 Inch Cartridge 3
Robot Type/Number: TLD / 1
Max Fragment Size: 1048576 MB
Label: nmin62k3l07-hcart2-robot-tld-2
Storage Unit Type: Media Manager
Host Connection: nmin62k3l07
Number of Drives: 2
On Demand Only: no
Max MPX/drive: 1
Density: hcart2 - 1/2 Inch Cartridge 2
Robot Type/Number: TLD / 2
Max Fragment Size: 1048576 MB
Label: nmin62k3l07-hcart2-robot-tld-3
Storage Unit Type: Media Manager
Host Connection: nmin62k3l07
Number of Drives: 2
On Demand Only: no
Max MPX/drive: 1
Density: hcart2 - 1/2 Inch Cartridge 2
Robot Type/Number: TLD / 3
Max Fragment Size: 1048576 MB
04-25-2016 12:06 PM
E:\Program Files\Veritas\Volmgr\bin>tpconfig -l
Device Robot Drive Robot Drive Device
Type Num Index Type DrNum Status Comment Name Path
robot 2 - TLD - - - - {3,0,0,1
}
drive - 0 hcart2 1 UP - HP.ULTRIUM5-SCSI.000 {2,0,0,0
}
drive - 1 hcart2 2 UP - HP.ULTRIUM5-SCSI.001 {3,0,0,0
}
robot 3 - TLD - - - - {5,0,0,1
}
drive - 2 hcart2 1 UP - HP.ULTRIUM5-SCSI.002 {4,0,0,0
}
drive - 3 hcart2 2 UP - HP.ULTRIUM5-SCSI.003 {5,0,0,0
}
04-26-2016 06:53 AM
The policy does not specify a Storage Unit:
Residence: (specific storage unit not required)
Please select the Storage Unit that you want for this policy as backup destination.
You have 6 storage units configured - are all 6 of them valid?
Probably not - there are 6 Storage Units defined for 4 robots - all attached to same media server - nmin62k3l07
TLD 0 (with 2 x hcart2 drives and 2 x hcart3 drives)
TLD 1 (with 2 x hcart2 drives and 2 x hcart3 drives)
TLD 2 (with 2 x hcart2 drives)
TLD 3 (with 2 x hcart2 drives)
tpconfig shows 2 robots:
TLD 2 (with 2 x hcart2 drives)
TLD 3 (with 2 x hcart2 drives)
Please delete invalid Storage Units and select a valid Storage Unit in the policy.