08-18-2012 08:55 PM
Hi All,
I am trying to restore but it fails by error
Aug 19, 2012 2:25:23 AM - Error nbjm (pid=52232682) NBU status: 906, EMM status: RB operator denied mount request
Details
Master server--9001SV Operating sys--AIX,Media server is Windows,Client Is Windows
Please look the file attached.
I tried to export the images giving error
bpimport terminated by signal (1)
08-18-2012 11:04 PM
Very strange that restore is asking for this tape but it appears to contain no valid images:
Last Write Host: NONE ... Time Assigned: - ....
First Mount: 08/10/2012 01:28 Last Mount: 08/10/2012 01:28
Number of Mounts: 1 Maximum Mounts Allowed: 0 Media Status: FROZEN Kilobytes: 0 Images: 0 Valid Images: 0 Retention Period: -
I have never seen this kind of EMM and images mismatch since 6.x - unless you are using Recover without Import method where images are copied from another master server?
Please try and do phase 1 import of the tape.
08-19-2012 02:07 AM
Is this media expried and if so can you hekp me with steps of import.
08-19-2012 02:48 AM
TN on how to import
http://www.symantec.com/docs/TECH72429
The tape appears to have no assign time, which is a faily good indication it's not in the media DB. It is also not associated with any media server, another indication.
bpmedialist -m MS0965 would confirm this is true or not.
What's odd, is that it is frozen, and you cannot freeze a tape if it is not in the media db.
I suggest you physically write protect the tape, and then go with the import as suggested by Mariane.
Martin
08-19-2012 11:18 AM
08-19-2012 01:22 PM
It looks like that, but that doesn't explain how the tape is frozen.
I'm thinking that some NBCC repair has been run, or manual SQL.
Martin
08-19-2012 09:21 PM
Reason for my thoughts:
Recommendations for Recovery Without Import:
1) Copy images to new master
2) Write-protect tapes
3) Add media to non-backup pool on new master
We see that tape is in NetBackup pool.
A backup to NetBackup pool will try and use this tape for backup. We see tape was mounted on 10 August.
If tape is/was write-protected, NBU would freeze tape if the mount was for a backup attempt.
Media Logs report for 10 Aug between 1 and 2 AM should tell us what happened during this tape mount.
08-20-2012 12:07 AM
I agree it does look like that , but that frozen status is bugging me - it can only have been frozen when it was in the media db, and, wouldn't expire and be deleted from the media db whilst it was still frozen.
So, yep - could well be "recovery without import" but I think something else has happened as well.
M
08-20-2012 12:35 AM
Tape is not in NON-backup pool. If mount on 10 August was a backup attempt and if tape was write-protected, NBU would freeze tape.
But you are 100% correct - backup attempt and subsequent freeze would result in tape being 'assigned' with appropriate media db entry.
Something very wrong in this environment.
Maybe OP can tell us if files/databases have been moved manually?
I would also like to see output of :
bpimagelist -backupid <backup_id> -L
08-20-2012 01:47 AM
I can only reproduce this media state with an SQL command on the DB, something bad has happened in the past here ...
M