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restore procedure for frozen expired image

Kumar_eid
Level 2

restore procedure for  frozen expired image

1 ACCEPTED SOLUTION

Accepted Solutions

Marianne
Level 6
Partner    VIP    Accredited Certified

Do you know why the media got frozen in the first place? If the tape is bad, it might be unreadable.

You can try a normal phase 1 and phase 2 import: http://www.symantec.com/docs/TECH43584

Just ensure that you have bptm log on the media server doing the import to troubleshoot media errors. If read errors are encountered, you're out of luck...

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1 REPLY 1

Marianne
Level 6
Partner    VIP    Accredited Certified

Do you know why the media got frozen in the first place? If the tape is bad, it might be unreadable.

You can try a normal phase 1 and phase 2 import: http://www.symantec.com/docs/TECH43584

Just ensure that you have bptm log on the media server doing the import to troubleshoot media errors. If read errors are encountered, you're out of luck...