In your post there were issue - Page 2

Arjunkumar_bu · ‎05-23-2013

Hi ,

I have a critical problem ,We had a netbackup enviorment very stable running for many years . But this week end we rebooted the master server

After rebooting the master server , the scan and sgscan commands hang and they are not at all working . The scan and sgscan runs for more than 48 hours without any results ,

# scan
************************************************************
*********************** SDT_TAPE ************************
*********************** SDT_CHANGER ************************
************************************************************

SGSCAN doesn't go beyond this .

root@jMaster:/usr/openv/volmgr/bin/driver# sgscan

/dev/sg/c0t5l0: Tape (/dev/rmt/0): "HP C5683A"

/dev/sg/c0tw21000004cf68853fl0: Disk (/dev/rdsk/c1t0d0): "SEAGATE ST336605FSUN36 G"

/dev/sg/c0tw21000004cf78db62l0: Disk (/dev/rdsk/c1t9d0): "SEAGATE ST336605FSUN36 G"

/dev/sg/c0tw21000004cf7fd3a0l0: Disk (/dev/rdsk/c1t5d0): "SEAGATE ST336605FSUN36 G"

/dev/sg/c0tw21000004cf83f439l0: Disk (/dev/rdsk/c1t11d0): "SEAGATE ST336605FSUN36G"

/dev/sg/c0tw21000004cf83f874l0: Disk (/dev/rdsk/c1t2d0): "SEAGATE ST336605FSUN36G"

/dev/sg/c0tw21000004cf83fdebl0: Disk (/dev/rdsk/c1t10d0): "SEAGATE ST336605FSUN36G"

/dev/sg/c0tw21000004cf83fea3l0: Disk (/dev/rdsk/c1t3d0): "SEAGATE ST336605FSUN36G"

When I do sgscan , I was expecting my tape drives to show up , but they didn't

When I do robtest i get the following message

Robtest

---------------

1) TLD 0

2) TLD 1

3) none/quit

Enter choice: 1

Robot selected: TLD(0) robotic path = /dev/sg/c3t1l0

Invoking robotic test utility:

/usr/openv/volmgr/bin/tldtest -rn 35 -r /dev/sg/c3t1l0

Opening /dev/sg/c3t1l0

Invalid command

mv s45 d3

Initiating MOVE_MEDIUM from address 1044 to 502

MOVE_MEDIUM complete

Invalid command

mv d3 s45

Initiating MOVE_MEDIUM from address 502 to 1044

move_medium failed

sense key = 0x5, asc = 0x3a, ascq = 0x0, MEDIUM NOT PRESENT

The robtest is working fine in one way the other way it is failing

My enviorment details

Master Server Netbackup version 6.5 ( SunOS joshua 5.8 Generic_117350-44 sun4u sparc SUNW,Sun-Fire-880 , Solaris 8)

One Media server Netbackup version 6.5 ( RHEL6)

My master server itself is a media server and I have 2 libraries attached to Master . HPESL 712e library and Sun SL700 library attached

SUNSL700(5 LTO1 Tape Drives) is directly attached to the server without any switch and HPESL712e is fiber channel connected and it has 9 LTO4 tape drives

When I do the following , I am getting the following results , I tested for all the device files and all of them are working fine , Tried doing sg.install andsg.build but nothing works

root@master:/dev/rmt# ls -l *cbn

lrwxrwxrwx 1 root root 44 May 6 12:28 0cbn -> ../../devices/pci@8,700000/scsi@1/st@5,0:cbn

lrwxrwxrwx 1 root root 47 May 6 12:28 10cbn -> ../../devices/pci@9,700000/JNI,FCR@3/st@3,4:cbn

lrwxrwxrwx 1 root root 49 May 6 12:28 11cbn -> ../../devices/pci@9,700000/JNI,FCR@3,1/st@4,0:cbn

lrwxrwxrwx 1 root root 49 May 6 12:28 12cbn -> ../../devices/pci@9,700000/JNI,FCR@3,1/st@4,1:cbn

lrwxrwxrwx 1 root root 49 May 6 12:28 13cbn -> ../../devices/pci@9,700000/JNI,FCR@3,1/st@4,2:cbn

lrwxrwxrwx 1 root root 50 May 6 12:28 14cbn -> ../../devices/pci@9,700000/pci@4/scsi@2/st@1,0:cbn

lrwxrwxrwx 1 root root 67 May 6 12:37 15cbn -> ../../devices/pci@8,700000/lpfc@5/fp@0,0/st@w203400132144363a,0:cbn

lrwxrwxrwx 1 root root 67 May 6 12:37 16cbn -> ../../devices/pci@8,700000/lpfc@5/fp@0,0/st@w203700132144363a,0:cbn

lrwxrwxrwx 1 root root 47 May 6 12:28 1cbn -> ../../devices/pci@9,700000/JNI,FCR@2/st@1,1:cbn

lrwxrwxrwx 1 root root 47 May 6 12:28 2cbn -> ../../devices/pci@9,700000/JNI,FCR@2/st@1,2:cbn

lrwxrwxrwx 1 root root 47 May 6 12:28 3cbn -> ../../devices/pci@9,700000/JNI,FCR@2/st@1,3:cbn

lrwxrwxrwx 1 root root 47 May 6 12:28 4cbn -> ../../devices/pci@9,700000/JNI,FCR@2/st@1,4:cbn

lrwxrwxrwx 1 root root 47 May 6 12:28 5cbn -> ../../devices/pci@9,700000/JNI,FCR@2/st@1,5:cbn

lrwxrwxrwx 1 root root 47 May 6 12:28 6cbn -> ../../devices/pci@9,700000/JNI,FCR@3/st@3,0:cbn

lrwxrwxrwx 1 root root 47 May 6 12:28 7cbn -> ../../devices/pci@9,700000/JNI,FCR@3/st@3,1:cbn

lrwxrwxrwx 1 root root 47 May 6 12:28 8cbn -> ../../devices/pci@9,700000/JNI,FCR@3/st@3,2:cbn

lrwxrwxrwx 1 root root 47 May 6 12:28 9cbn -> ../../devices/pci@9,700000/JNI,FCR@3/st@3,3:cbn

root@master:/dev/rmt# mt -f /dev/rmt/0cb

0cb 0cbn

root@master:/dev/rmt# mt -f /dev/rmt/0cbn status

HP DDS-4 DAT (Sun) tape drive:

sense key(0x0)= No Additional Sense residual= 0 retries= 0

file no= 0 block no= 0

root@master:/dev/rmt# mt -f /dev/rmt/10cbn status

/dev/rmt/10cbn: no tape loaded or drive offline

root@master:/dev/rmt# uname -a

SunOS master 5.8 Generic_117350-44 sun4u sparc SUNW,Sun-Fire-880

You have new mail in /var/mail/root

root@master:/dev/rmt# mt -f /dev/rmt/9cbn status

/dev/rmt/9cbn: no tape loaded or drive offline

root@master:/dev/rmt# mt -f /dev/rmt/8cbn status

/dev/rmt/8cbn: no tape loaded or drive offline

root@master:/dev/rmt# mt -f /dev/rmt/6cbn status

/dev/rmt/6cbn: no tape loaded or drive offline

root@master:/dev/rmt# mt -f /dev/rmt/7cbn status

/dev/rmt/7cbn: no tape loaded or drive offline

root@master:/dev/rmt#

We checked the HBA's are fine , The HP tape library drives are logging into the switch and as i said earlier the SUNSL700 library is direclty connected to server (this was working for more than 5 years direction connection from library to server )

But Now the both the libraries are not showing up on the master , these libraries are not only connected to one server only . Problem started with the reboot of the server . We did reboot of the library after we had problem but nothing is changing, the problem still remains forever ....

root@master:/usr/openv/volmgr/bin/driver# cat sg.links

# begin SCSA Generic devlinks file - creates nodes in /dev/sg

type=ddi_pseudo;name=sg;addr=0,0; sg/c\N0t0l0

type=ddi_pseudo;name=sg;addr=0,1; sg/c\N0t0l1

type=ddi_pseudo;name=sg;addr=1,0; sg/c\N0t1l0

type=ddi_pseudo;name=sg;addr=1,1; sg/c\N0t1l1

type=ddi_pseudo;name=sg;addr=2,0; sg/c\N0t2l0

type=ddi_pseudo;name=sg;addr=2,1; sg/c\N0t2l1

type=ddi_pseudo;name=sg;addr=3,0; sg/c\N0t3l0

type=ddi_pseudo;name=sg;addr=3,1; sg/c\N0t3l1

type=ddi_pseudo;name=sg;addr=4,0; sg/c\N0t4l0

type=ddi_pseudo;name=sg;addr=4,1; sg/c\N0t4l1

type=ddi_pseudo;name=sg;addr=5,0; sg/c\N0t5l0

type=ddi_pseudo;name=sg;addr=5,1; sg/c\N0t5l1

type=ddi_pseudo;name=sg;addr=6,0; sg/c\N0t6l0

type=ddi_pseudo;name=sg;addr=6,1; sg/c\N0t6l1

type=ddi_pseudo;name=sg;addr=w21000004cf68853f,0; sg/c\N0t\A1l0

type=ddi_pseudo;name=sg;addr=w21000004cf68853f,1; sg/c\N0t\A1l1

type=ddi_pseudo;name=sg;addr=w21000011c643057c,0; sg/c\N0t\A1l0

type=ddi_pseudo;name=sg;addr=w21000011c643057c,1; sg/c\N0t\A1l1

type=ddi_pseudo;name=sg;addr=w21000004cf83f874,0; sg/c\N0t\A1l0

type=ddi_pseudo;name=sg;addr=w21000004cf83f874,1; sg/c\N0t\A1l1

type=ddi_pseudo;name=sg;addr=w508002000017a889,0; sg/c\N0t\A1l0

type=ddi_pseudo;name=sg;addr=w508002000017a889,1; sg/c\N0t\A1l1

type=ddi_pseudo;name=sg;addr=w21000004cf83fea3,0; sg/c\N0t\A1l0

type=ddi_pseudo;name=sg;addr=w21000004cf83fea3,1; sg/c\N0t\A1l1

type=ddi_pseudo;name=sg;addr=w21000004cfa36ab4,0; sg/c\N0t\A1l0

type=ddi_pseudo;name=sg;addr=w21000004cfa36ab4,1; sg/c\N0t\A1l1

type=ddi_pseudo;name=sg;addr=w21000004cf7fd3a0,0; sg/c\N0t\A1l0

type=ddi_pseudo;name=sg;addr=w21000004cf7fd3a0,1; sg/c\N0t\A1l1

type=ddi_pseudo;name=sg;addr=w21000014c3a7c1e2,0; sg/c\N0t\A1l0

type=ddi_pseudo;name=sg;addr=w21000014c3a7c1e2,1; sg/c\N0t\A1l1

type=ddi_pseudo;name=sg;addr=w21000004cf78db62,0; sg/c\N0t\A1l0

type=ddi_pseudo;name=sg;addr=w21000004cf78db62,1; sg/c\N0t\A1l1

type=ddi_pseudo;name=sg;addr=w21000004cf83fdeb,0; sg/c\N0t\A1l0

type=ddi_pseudo;name=sg;addr=w21000004cf83fdeb,1; sg/c\N0t\A1l1

type=ddi_pseudo;name=sg;addr=w21000004cf83f439,0; sg/c\N0t\A1l0

type=ddi_pseudo;name=sg;addr=w21000004cf83f439,1; sg/c\N0t\A1l1

type=ddi_pseudo;name=sg;addr=w21000004cf8f0aa3,0; sg/c\N0t\A1l0

type=ddi_pseudo;name=sg;addr=w21000004cf8f0aa3,1; sg/c\N0t\A1l1

type=ddi_pseudo;name=sg;addr=w21000004cf8f0435,0; sg/c\N0t\A1l0

type=ddi_pseudo;name=sg;addr=w21000004cf8f0435,1; sg/c\N0t\A1l1

type=ddi_pseudo;name=sg;addr=w100000e00243ffec,0; sg/c\N0t\A1l0

type=ddi_pseudo;name=sg;addr=w100000e00243ffec,1; sg/c\N0t\A1l1

type=ddi_pseudo;name=sg;addr=w100000e00223ffec,0; sg/c\N0t\A1l0

type=ddi_pseudo;name=sg;addr=w100000e00223ffec,1; sg/c\N0t\A1l1

type=ddi_pseudo;name=sg;addr=w203400132144363a,0; sg/c\N0t\A1l0

type=ddi_pseudo;name=sg;addr=w203400132144363a,1; sg/c\N0t\A1l1

type=ddi_pseudo;name=sg;addr=w203700132144363a,0; sg/c\N0t\A1l0

type=ddi_pseudo;name=sg;addr=w203700132144363a,1; sg/c\N0t\A1l1

# end SCSA devlinks

root@master:/usr/openv/volmgr/bin/driver#

root@master:/usr/openv/volmgr/bin/driver# cat sg.conf

# Configuration file for SCSA Generic.

#

name="sg" class="scsi" target=0 lun=0;

name="sg" class="scsi" target=0 lun=1;

name="sg" class="scsi" target=1 lun=0;

name="sg" class="scsi" target=1 lun=1;

name="sg" class="scsi" target=2 lun=0;

name="sg" class="scsi" target=2 lun=1;

name="sg" class="scsi" target=3 lun=0;

name="sg" class="scsi" target=3 lun=1;

name="sg" class="scsi" target=4 lun=0;

name="sg" class="scsi" target=4 lun=1;

name="sg" class="scsi" target=5 lun=0;

name="sg" class="scsi" target=5 lun=1;

name="sg" class="scsi" target=6 lun=0;

name="sg" class="scsi" target=6 lun=1;

name="sg" parent="fp" target=0 lun=0 fc-port-wwn="21000004cf68853f";

name="sg" parent="fp" target=0 lun=1 fc-port-wwn="21000004cf68853f";

name="sg" parent="fp" target=0 lun=0 fc-port-wwn="21000011c643057c";

name="sg" parent="fp" target=0 lun=1 fc-port-wwn="21000011c643057c";

name="sg" parent="fp" target=0 lun=0 fc-port-wwn="21000004cf83f874";

name="sg" parent="fp" target=0 lun=1 fc-port-wwn="21000004cf83f874";

name="sg" parent="fp" target=0 lun=0 fc-port-wwn="508002000017a889";

name="sg" parent="fp" target=0 lun=1 fc-port-wwn="508002000017a889";

name="sg" parent="fp" target=0 lun=0 fc-port-wwn="21000004cf83fea3";

name="sg" parent="fp" target=0 lun=1 fc-port-wwn="21000004cf83fea3";

name="sg" parent="fp" target=0 lun=0 fc-port-wwn="21000004cfa36ab4";

name="sg" parent="fp" target=0 lun=1 fc-port-wwn="21000004cfa36ab4";

name="sg" parent="fp" target=0 lun=0 fc-port-wwn="21000004cf7fd3a0";

name="sg" parent="fp" target=0 lun=1 fc-port-wwn="21000004cf7fd3a0";

name="sg" parent="fp" target=0 lun=0 fc-port-wwn="21000014c3a7c1e2";

name="sg" parent="fp" target=0 lun=1 fc-port-wwn="21000014c3a7c1e2";

name="sg" parent="fp" target=0 lun=0 fc-port-wwn="21000004cf78db62";

name="sg" parent="fp" target=0 lun=1 fc-port-wwn="21000004cf78db62";

name="sg" parent="fp" target=0 lun=0 fc-port-wwn="21000004cf83fdeb";

name="sg" parent="fp" target=0 lun=1 fc-port-wwn="21000004cf83fdeb";

name="sg" parent="fp" target=0 lun=0 fc-port-wwn="21000004cf83f439";

name="sg" parent="fp" target=0 lun=1 fc-port-wwn="21000004cf83f439";

name="sg" parent="fp" target=0 lun=0 fc-port-wwn="21000004cf8f0aa3";

name="sg" parent="fp" target=0 lun=1 fc-port-wwn="21000004cf8f0aa3";

name="sg" parent="fp" target=0 lun=0 fc-port-wwn="21000004cf8f0435";

name="sg" parent="fp" target=0 lun=1 fc-port-wwn="21000004cf8f0435";

name="sg" parent="fp" target=0 lun=0 fc-port-wwn="100000e00243ffec";

name="sg" parent="fp" target=0 lun=1 fc-port-wwn="100000e00243ffec";

name="sg" parent="fp" target=0 lun=0 fc-port-wwn="100000e00223ffec";

name="sg" parent="fp" target=0 lun=1 fc-port-wwn="100000e00223ffec";

name="sg" parent="fp" target=0 lun=0 fc-port-wwn="203400132144363a";

name="sg" parent="fp" target=0 lun=1 fc-port-wwn="203400132144363a";

name="sg" parent="fp" target=0 lun=0 fc-port-wwn="203700132144363a";

name="sg" parent="fp" target=0 lun=1 fc-port-wwn="203700132144363a";

root@master:/usr/openv/volmgr/bin/driver#

root@master:/usr/openv/volmgr/bin/driver# cfgadm -al

Ap_Id Type Receptacle Occupant Condition

c0 scsi-bus connected configured unknown

c0::dsk/c0t6d0 CD-ROM connected configured unknown

c0::rmt/0 tape connected configured unknown

c0::sg/c0t0l0 unknown connected configured unknown

c0::sg/c0t0l1 unknown connected configured unknown

c0::sg/c0t1l0 unknown connected configured unknown

c0::sg/c0t1l1 unknown connected configured unknown

c0::sg/c0t2l0 unknown connected configured unknown

c0::sg/c0t2l1 unknown connected configured unknown

c0::sg/c0t3l0 unknown connected configured unknown

c0::sg/c0t3l1 unknown connected configured unknown

c0::sg/c0t4l0 unknown connected configured unknown

c0::sg/c0t4l1 unknown connected configured unknown

c0::sg/c0t5l0 unknown connected configured unknown

c0::sg/c0t5l1 unknown connected configured unknown

c0::sg100 unknown connected configured unknown

c0::sg101 unknown connected configured unknown

c0::sg104 unknown connected configured unknown

c0::sg105 unknown connected configured unknown

c0::sg106 unknown connected configured unknown

c0::sg107 unknown connected configured unknown

c0::sg110 unknown connected configured unknown

c0::sg111 unknown connected configured unknown

c0::sg112 unknown connected configured unknown

c0::sg113 unknown connected configured unknown

c0::sg116 unknown connected configured unknown

c0::sg117 unknown connected configured unknown

c0::sg118 unknown connected configured unknown

c0::sg119 unknown connected configured unknown

c0::sg122 unknown connected configured unknown

c0::sg123 unknown connected configured unknown

c0::sg124 unknown connected configured unknown

c0::sg125 unknown connected configured unknown

c0::sg128 unknown connected configured unknown

c0::sg129 unknown connected configured unknown

c0::sg130 unknown connected configured unknown

c0::sg131 unknown connected configured unknown

c0::sg98 unknown connected configured unknown

c0::sg99 unknown connected configured unknown

c1 fc-private connected configured unknown

c1::21000004cf68853f disk connected configured unknown

c1::21000004cf78db62 disk connected configured unknown

c1::21000004cf7fd3a0 disk connected configured unknown

c1::21000004cf83f439 disk connected configured unknown

c1::21000004cf83f874 disk connected configured unknown

c1::21000004cf83fdeb disk connected configured unknown

c1::21000004cf83fea3 disk connected configured unknown

c1::21000004cf8f0435 disk connected configured unknown

c1::21000004cf8f0aa3 disk connected configured unknown

c1::21000004cfa36ab4 disk connected configured unknown

c1::21000011c643057c disk connected configured unknown

c1::21000014c3a7c1e2 disk connected configured unknown

c1::508002000017a889 ESI connected configured unknown

c2 scsi-bus connected configured unknown

c2::sg/c1t0l1 unknown connected configured unknown

c2::sg/c1t1l0 unknown connected configured unknown

c2::sg/c1t1l1 unknown connected configured unknown

c2::sg/c1t2l0 unknown connected configured unknown

c2::sg/c1t2l1 unknown connected configured unknown

c2::sg/c1t3l0 unknown connected configured unknown

c2::sg/c1t3l1 unknown connected configured unknown

c2::sg/c1t4l0 unknown connected configured unknown

c2::sg/c1t4l1 unknown connected configured unknown

c2::sg/c1t5l0 unknown connected configured unknown

c2::sg/c1t5l1 unknown connected configured unknown

c2::sg/c3t0l0 unknown connected configured unknown

c2::sg204 unknown connected configured unknown

c2::sg205 unknown connected configured unknown

c2::sg206 unknown connected configured unknown

c2::sg207 unknown connected configured unknown

c2::sg210 unknown connected configured unknown

c2::sg211 unknown connected configured unknown

c2::sg212 unknown connected configured unknown

c2::sg213 unknown connected configured unknown

c2::sg216 unknown connected configured unknown

c2::sg217 unknown connected configured unknown

c2::sg218 unknown connected configured unknown

c2::sg219 unknown connected configured unknown

c2::sg222 unknown connected configured unknown

c2::sg223 unknown connected configured unknown

c2::sg224 unknown connected configured unknown

c2::sg225 unknown connected configured unknown

c2::sg228 unknown connected configured unknown

c2::sg229 unknown connected configured unknown

c2::sg230 unknown connected configured unknown

c2::sg231 unknown connected configured unknown

c2::sg234 unknown connected configured unknown

c2::sg235 unknown connected configured unknown

c2::sg236 unknown connected configured unknown

c2::sg237 unknown connected configured unknown

c3 scsi-bus connected configured unknown

c3::sg/c2t0l1 unknown connected configured unknown

c3::sg/c2t1l0 unknown connected configured unknown

c3::sg/c2t1l1 unknown connected configured unknown

c3::sg/c2t2l0 unknown connected configured unknown

c3::sg/c2t2l1 unknown connected configured unknown

c3::sg/c2t3l0 unknown connected configured unknown

c3::sg/c2t3l1 unknown connected configured unknown

c3::sg/c2t4l0 unknown connected configured unknown

c3::sg/c2t4l1 unknown connected configured unknown

c3::sg/c2t5l0 unknown connected configured unknown

c3::sg/c2t5l1 unknown connected configured unknown

c3::sg/c4t0l0 unknown connected configured unknown

c3::sg310 unknown connected configured unknown

c3::sg311 unknown connected configured unknown

c3::sg312 unknown connected configured unknown

c3::sg313 unknown connected configured unknown

c3::sg316 unknown connected configured unknown

c3::sg317 unknown connected configured unknown

c3::sg318 unknown connected configured unknown

c3::sg319 unknown connected configured unknown

c3::sg322 unknown connected configured unknown

c3::sg323 unknown connected configured unknown

c3::sg324 unknown connected configured unknown

c3::sg325 unknown connected configured unknown

c3::sg328 unknown connected configured unknown

c3::sg329 unknown connected configured unknown

c3::sg330 unknown connected configured unknown

c3::sg331 unknown connected configured unknown

c3::sg334 unknown connected configured unknown

c3::sg335 unknown connected configured unknown

c3::sg336 unknown connected configured unknown

c3::sg337 unknown connected configured unknown

c3::sg340 unknown connected configured unknown

c3::sg341 unknown connected configured unknown

c3::sg342 unknown connected configured unknown

c3::sg343 unknown connected configured unknown

c6 scsi-bus connected configured unknown

c6::rmt/14 tape connected configured unknown

c6::sg/c3t0l1 unknown connected configured unknown

c6::sg/c3t5l0 unknown connected configured unknown

c6::sg/c3t5l1 unknown connected configured unknown

c6::sg/c4t1l0 unknown connected configured unknown

c6::sg/c4t1l1 unknown connected configured unknown

c6::sg/c4t2l0 unknown connected configured unknown

c6::sg/c4t2l1 unknown connected configured unknown

c6::sg/c4t3l0 unknown connected configured unknown

c6::sg/c4t3l1 unknown connected configured unknown

c6::sg/c4t4l0 unknown connected configured unknown

c6::sg/c4t4l1 unknown connected configured unknown

c6::sg/c5t0l0 unknown connected configured unknown

c6::sg1304 unknown connected configured unknown

c6::sg1305 unknown connected configured unknown

c6::sg1306 unknown connected configured unknown

c6::sg1307 unknown connected configured unknown

c6::sg1320 unknown connected configured unknown

c6::sg1321 unknown connected configured unknown

c6::sg1322 unknown connected configured unknown

c6::sg1323 unknown connected configured unknown

c6::sg1336 unknown connected configured unknown

c6::sg1337 unknown connected configured unknown

c6::sg1338 unknown connected configured unknown

c6::sg1339 unknown connected configured unknown

c6::sg1352 unknown connected configured unknown

c6::sg1353 unknown connected configured unknown

c6::sg1354 unknown connected configured unknown

c6::sg1355 unknown connected configured unknown

c6::sg1368 unknown connected configured unknown

c6::sg1369 unknown connected configured unknown

c6::sg1370 unknown connected configured unknown

c6::sg1371 unknown connected configured unknown

c6::sg1384 unknown connected configured unknown

c6::sg1385 unknown connected configured unknown

c6::sg1386 unknown connected configured unknown

c6::sg1387 unknown connected configured unknown

c7 scsi-bus connected configured unknown

c7::sg/c4t0l1 unknown connected configured unknown

c7::sg/c4t5l0 unknown connected configured unknown

c7::sg/c4t5l1 unknown connected configured unknown

c7::sg/c5t1l0 unknown connected configured unknown

c7::sg/c5t1l1 unknown connected configured unknown

c7::sg/c5t2l0 unknown connected configured unknown

c7::sg/c5t2l1 unknown connected configured unknown

c7::sg/c5t3l0 unknown connected configured unknown

c7::sg/c5t3l1 unknown connected configured unknown

c7::sg/c5t4l0 unknown connected configured unknown

c7::sg/c5t4l1 unknown connected configured unknown

c7::sg/c6t0l0 unknown connected configured unknown

c7::sg1544 unknown connected configured unknown

c7::sg1545 unknown connected configured unknown

c7::sg1546 unknown connected configured unknown

c7::sg1547 unknown connected configured unknown

c7::sg1560 unknown connected configured unknown

c7::sg1561 unknown connected configured unknown

c7::sg1562 unknown connected configured unknown

c7::sg1563 unknown connected configured unknown

c7::sg1576 unknown connected configured unknown

c7::sg1577 unknown connected configured unknown

c7::sg1578 unknown connected configured unknown

c7::sg1579 unknown connected configured unknown

c7::sg1592 unknown connected configured unknown

c7::sg1593 unknown connected configured unknown

c7::sg1594 unknown connected configured unknown

c7::sg1595 unknown connected configured unknown

c7::sg1608 unknown connected configured unknown

c7::sg1609 unknown connected configured unknown

c7::sg1610 unknown connected configured unknown

c7::sg1611 unknown connected configured unknown

c7::sg1624 unknown connected configured unknown

c7::sg1625 unknown connected configured unknown

c7::sg1626 unknown connected configured unknown

c7::sg1627 unknown connected configured unknown

c8 fc-fabric connected configured unknown

c8::100000e00223ffec med-changer connected unconfigured unknown

c8::100000e00243ffec disk connected unconfigured unknown

c8::203400132144363a tape connected configured unknown

c8::203700132144363a tape connected configured unknown

c9 fc connected unconfigured unknown

pcisch0:hpc1_slot0 mult/hp connected configured ok

pcisch0:hpc1_slot1 ethernet/hp connected configured ok

pcisch0:hpc1_slot2 mult/hp connected configured ok

pcisch0:hpc1_slot3 pci-pci/hp connected configured ok

pcisch2:hpc2_slot4 pci-pci/hp connected configured ok

pcisch2:hpc2_slot5 mult/hp connected configured ok

pcisch2:hpc2_slot6 mult/hp connected configured ok

pcisch3:hpc0_slot7 unknown empty unconfigured unknown

pcisch3:hpc0_slot8 ethernet/hp connected configured ok

root@master:/usr/openv/volmgr/bin/driver#

I want someone to please help me out .I know this is the only place where i can find the answer .

I called Symantec manytimes , But I didn't find any good engineers . Everyone was in struggling , doing the same task whcih I did .

Please help me out .

Regards

mph999 · ‎05-24-2013

It might be worth a quick call to Oracle to assist with the OS side of things, it's looking better but still not working.

The OS part has to work before we can lok at any NBU issue.

Martin

Arjunkumar_bu · ‎05-24-2013

We tried calling them , But they are not so supportive .

We called them 3 to 4 times but of no use :(

Regards

mph999 · ‎05-24-2013

Can you reboot the server again ?

or, try using luxadm like in this example:

http://kfmaster.blogspot.ie/2012/03/luxadm-e-dumpmap-is-useful-command.html

M

huanglao2002 · ‎05-25-2013

c8::100000e00223ffec,0 med-changer connected unconfigured unknown'

The med-changer status should be correct first.

Abhishek_Tomar · ‎05-26-2013

In your post there were issue with robtest.

Please check the messages file as well on media server as well and see if it reports any communication isssue with library .

Also confirm if you can see all drives on OS.

Use iostat -En to see drive and changer status.

Arjunkumar_bu · ‎05-28-2013

When I am doing robtest I am getting this kind of message

---------------

1) TLD 0

2) TLD 1

3) none/quit

Enter choice: 2

Robot selected: TLD(1) robotic path = /dev/sg/c0tw100000e00223ffecl0

Invoking robotic test utility:

/usr/openv/volmgr/bin/tldtest -rn 1 -r /dev/sg/c0tw100000e00223ffecl0

Opening /dev/sg/c0tw100000e00223ffecl0

MODE_SENSE complete

Enter tld commands (? returns help information)

s d

drive 1 (addr 4096) access = 1 Contains Cartridge = no

drive 2 (addr 4097) access = 1 Contains Cartridge = no

drive 3 (addr 4098) access = 1 Contains Cartridge = no

drive 4 (addr 4099) access = 1 Contains Cartridge = no

drive 5 (addr 4100) access = 1 Contains Cartridge = no

READ_ELEMENT_STATUS complete

mv s1 d1

Initiating MOVE_MEDIUM from address 12288 to 4096

move_medium failed

sense key = 0xb, asc = 0x30, ascq = 0x0, INCOMPATIBLE MEDIUM INSTALLED

mv s2 d2

Initiating MOVE_MEDIUM from address 12289 to 4097

move_medium failed

sense key = 0xb, asc = 0x30, ascq = 0x0, INCOMPATIBLE MEDIUM INSTALLED

Invalid command

mv s3 d3

Initiating MOVE_MEDIUM from address 12290 to 4098

move_medium failed

sense key = 0xb, asc = 0x30, ascq = 0x0, INCOMPATIBLE MEDIUM INSTALLED

s s

slot 1 (addr 12288) contains Cartridge = yes

Source address = 12288

Barcode = ABC123

slot 2 (addr 12289) contains Cartridge = yes

Source address = 12289

Barcode = XYZ123

slot 3 (addr 12290) contains Cartridge = yes

Please help .......

I tried restarting the server and it didn't help me much

Marianne · ‎05-28-2013

This has nothing to do with NBU or the server:

sense key = 0xb, asc = 0x30, ascq = 0x0, INCOMPATIBLE MEDIUM INSTALLED

Either the robot camera or really incompatible media. Log a call with your hardware vendor.

Handy NetBackup Links

huanglao2002 · ‎05-28-2013

yes please invoke you hardware to do some thing.

StefanosM · ‎05-31-2013

check that the tapes are compatible with the drives you have and if they are OK check the barcodes.

The library understand the media from the barcode tag (L1,L2,L3,L4 ,,,). If the tag is not compatible with the drive, will refuse the move.

mph999 · ‎05-31-2013

Only some libraries use the barcode to identify the tape type, not all.

Martin

StefanosM · ‎05-31-2013

There is a posiblity, espesialy if it is very old, that this library may not have barcode.

The last problem has to do with incompatible media or incompatible barcodes.

Only some libraries use the barcode to identify the tape type, not all.

Martin

IBM does, HP does, Quantum (dell) does. I think that this is more that 50%

Ankit_Maheshwar · ‎06-02-2013

Arjunkumar_bu-

After reading all i think there is nothing which i can post.. rather try this may this will help......

- check issue is with Library or with OS... collect library and /var/adm/message logs..

Do the following steps to configure your device ...

1- Cfgadm –al

2- Go to /usr/openv/volmgr/bin/driver

Rename all old file name sg.conf/st.conf/sg.links

3- Go to /usr/openv/volmgr/bin

& run Sg.build all –mt 15 –ml 1

4- Go to /usr/openv/volmgr/bin/drivers & delete “rm -r sg.conf sg.links st.conf”

5- Then go to /usr/openv/volmgr/bin/ & copy below 3 files to /usr/openv/volmgr/bin/driver

sg.conf sg.links st.conf

6-go to /usr/openv/volmgr/bin & cat file sg.conf

7 copy content to notepad

8 cd /kernel/drv/

9 edit st.conf & hash out all previous entry & insert all details which was copied to notepad

10 go to :- cd /usr/openv/volmgr/bin/driver

11 run sg.install

12. run command :- rm -f /kernel/drv/sg.conf

13. rerun command : - /usr/openv/volmgr/bin/driver/sg.install

14. go to /usr/openv/volmgr/bin/ & run sgscan tape

15. Restart services if required..

16- Run the “Storage Device” configuration wizard for Drives & robot configuration.

mph999 · ‎06-02-2013

The above steps are not necessary.

There is no need for ml / mt options, the drives are configured via WWN.

In fact, I wouldn't run the sgbuild at all, the file looks ok, providing the WWNs of the drives haven't changed.

If you wnat to rebuild the sg driver,

ksh

modunload -i $(echo $(modinfo |grep "sg (SCSA" |awk '{print $1}'))

mv /kernel/drv/sg.conf /kernel/drv/sg.conf.old

/usr/openv/volmgr/bin/driver/sg.install

This will rebuild the sg driver using the exsisting sg.conf / sg.links files.

If you do want to rebuild completely with new files, do this :

ksh

cd /usr/openv/volmgr/bin/driver

cp sg.conf sg.conf.old

cp sg.links sg.links.old

../sg.build all

modunload -i $(echo $(modinfo |grep "sg (SCSA" |awk '{print $1}'))

mv /kernel/drv/sg.conf /kernel/drv/sg.conf.old

/usr/openv/volmgr/bin/driver/sg.install

VOX

sgscan and scan commands hang