12-19-2010 06:28 PM
Hi, I configured to backup MS Sharepoint 2007 (with SQL 2005). The backup selection is Microsoft Sharepoint Resources:\. My NetBackup agent is 7.0.1. I found the backup job failed with exit code 41.
Is it a setting issue or permission issue or something else?
Thanks.
Solved! Go to Solution.
12-28-2010 08:21 PM
OP posted another thread with the same problem.
Issue was with hostname and DNS.
In that he provided the update.
https://www-secure.symantec.com/connect/forums/sharepoint-backup-failed
Please mark the solution and close the discussion.
Regards.
12-19-2010 08:46 PM
NBU reporting the error just after starting the job or after backing some amount of data?
12-19-2010 09:10 PM
The error is reported after starting the job. No data was being backed up.
12-19-2010 09:26 PM
So, it may be related to network issues. Check out the name resolution for server from client and for client from server. Also checkout the hostname configuration under client properties and check whether the correct master server is selected for backingup that client or not. If changed any restart the NBU daemons and try running backup job.
Hope this helps..
12-19-2010 09:30 PM
It may not be network issues. Actually I also configured a backup policy to backup another directory (for file backup) in this client and the backup job completed successfully without any errors.
I did some research and found maybe due to too many files in the directory which make the client connection timed out. But I am still not sure. Is it possbile and how to troubleshoot?
12-19-2010 09:43 PM
If so, you can increase client read interval value under client host property and try running the job.
12-20-2010 06:09 PM
I had increaded client read interval value but it still does not work. The error still exists. Is it possible due to some permission issue?
12-22-2010 09:49 PM
Hi liuyang,
As your issue got resolved, can you please mark the solution and close this discussion?
Regards..
12-26-2010 11:00 PM
Hi Guys,
As per the updates given in the forum thread, it seems to be incomplete.
As per the last update by liuyang the issue was still not resolved.
How did this thread was marked with SOLUTION ???
- Sri
12-26-2010 11:10 PM
Hi Sriram, the issue has been resolved with the help of Symantec support. It is related to hostname and some other settings. So Kiran is correct.
12-26-2010 11:25 PM
Good to know that.
You missed to update the final results in this forum thread.
That's the reason why i was confused.
Kindly make a note of this in future.
- Sri
12-28-2010 08:21 PM
OP posted another thread with the same problem.
Issue was with hostname and DNS.
In that he provided the update.
https://www-secure.symantec.com/connect/forums/sharepoint-backup-failed
Please mark the solution and close the discussion.
Regards.
12-29-2010 01:06 AM
Kiran, please update the other post as well with a similar response - I will mark the solution for you since you were right about the reason for the failure.
12-29-2010 01:58 AM
Thanks Marianne...