03-15-2016 12:35 AM
Hi All,
Vm backup failling with snapshot error (156)An error occurred while saving the snapshot: Failed to quiesce the virtual machine.
below is the error message:
4-03-2016 23:17:20 - Critical bpbrm(pid=13524) from client : FTL - VMware_freeze: VIXAPI freeze (VMware snapshot) failed with -1: Unrecognized error
14-03-2016 23:17:20 - Critical bpbrm(pid=13524) from client : FTL - VMware error received: An error occurred while saving the snapshot: Failed to quiesce the virtual machine.
14-03-2016 23:17:20 - Critical bpbrm(pid=13524) from client : FTL - vfm_freeze: method: VMware_v2, type: FIM, function: VMware_v2_freeze
14-03-2016 23:17:24 - Critical bpbrm(pid=13524) from client : FTL -
14-03-2016 23:17:24 - Critical bpbrm(pid=13524) from client : FTL - vfm_freeze: method: VMware_v2, type: FIM, function: VMware_v2_freeze
14-03-2016 23:17:24 - Critical bpbrm(pid=13524) from client : FTL -
14-03-2016 23:17:24 - Critical bpbrm(pid=13524) from client : FTL - snapshot processing failed, status 156
14-03-2016 23:17:24 - Critical bpbrm(pid=13524) from client : FTL - snapshot creation failed, status 156
Please help on this.
Solved! Go to Solution.
03-15-2016 09:46 AM
keep below entry in tools.conf of VM and restart the vmware tools services from service.msc of the VM and then try the backups
[vmbackup]
vss.disableAppQuiescing = true
location of tools.conf in VM
C:\ProgramData\VMware\VMware Tools\tools.conf
03-15-2016 12:55 AM
I'm shocked that I see "certified" marked next to your username.
Whats the operating system of the VM? Have VMware tools been installed and are they up to date? If its a Windows client, have you checked status of VSS writers?
Status 156 can refer to a number of things, here are a couple of pointers:
https://www.veritas.com/support/en_US/article.HOWTO70949
https://www.veritas.com/support/en_US/article.TECH160314
https://www.veritas.com/support/en_US/article.000023402
https://kb.vmware.com/selfservice/microsites/search.do?language=en_US&cmd=displayKC&externalId=1018194
03-15-2016 06:41 AM
VM tools are installed and up to date.
VSS writers status are also fine.
03-15-2016 09:46 AM
keep below entry in tools.conf of VM and restart the vmware tools services from service.msc of the VM and then try the backups
[vmbackup]
vss.disableAppQuiescing = true
location of tools.conf in VM
C:\ProgramData\VMware\VMware Tools\tools.conf
03-15-2016 11:42 PM