11-17-2016 02:30 AM
Hello,
for a long time now I am my backups on one of my servers are failing with status 48:
11/17/2016 12:05:02 - Error bprd (pid=12092) Unable to write progress log </C/Programְ Files/Veritas/NetBackup/Logs/user_ops/dbext/logs/1808.0.1479377094> on client otastest.dom.hadassah.org.il. Policy=SQL-SIP Sched=LogBackup-Morning
11/17/2016 12:05:02 - Error bprd (pid=12092) CLIENT otastest.dom.hadassah.org.il POLICY SQL-SIP SCHED LogBackup-Morning EXIT STATUS 48 (client hostname could not be found)
I have checked and made certain that I am not using hosts files on the media and master servers, and that dns records in both forward and reverse zones are correct. (I did need to correct the reverse record)
I have ran the 'bpclntcmd -clear_host_cache' command a few times already (after I corrected the dns record)
network is good, but my backups are still failing.
what else can I try doing?
11-17-2016 03:28 AM
Did you clear host_cache on master and media server?
Have you tested NBU hostname resolution from master and media server with bpclntcmd and bptestbpcd?
Use the client's FQDN as per the error log.
11-17-2016 05:44 AM
I did use clear host_cache- but it still failed..
however a few minutes ago the backups started working without me doing anything.
I guess it just took its time until catching on to the changes I made (over two hours)
11-18-2016 12:20 AM
I have once seen this where clear_host_cache had no effect. No error, but did not work.
It had to do with file-level permissions on Windows.
I then searched for the cache file at OS-level and manually deleted it. (I think after changing access permissions...)
All fine after doing so.