status: 58: can't connect to client

[cgillett76]

All,

I have searched through the community but can't find an answer.  We are trying to restore from an RMAN to a server called SERVER01.  We have a sperate network for backups and we have checked the DNS resolution for SERVER01 from the Media servers and from SERVER1 its self and all return the right address.  However in the error log it is returning 10.138.7.26, which as another interface on the server.  Where is the hostname resolution being done when we get this error:

12/15/2016 17:53:05 - Info bpbrm (pid=302961) status: FAILED, (44) CONNECT_TIMEOUT; system: (115) Operation now in progress; FROM 0.0.0.0 TO SERVER01 10.138.7.26 bpcd VIA pbx

12/15/2016 17:53:05 - Info bpbrm (pid=302961) status: FAILED, (44) CONNECT_TIMEOUT; system: (115) Operation now in progress; FROM 0.0.0.0 TO SERVER01 10.138.7.26 bpcd VIA vnetd

12/15/2016 17:53:05 - Info bpbrm (pid=302961) status: FAILED, (44) CONNECT_TIMEOUT; system: (115) Operation now in progress; FROM 0.0.0.0 TO SERVER01 10.138.7.26 bpcd

Any help / pointers as where we can find how it is resolve this address would be great.

THanks

Chris

[Deb_Wilmot]

Well - the process flow of an RMAN initiated restore would route the restore to the master server bprd process, who does hostname resolution.  Have you checked the master also?

You may want to run on the client:

cd /usr/openv/netbackup/bin

./bpcltncmd -pn

Check for REQUIRED_INTERFACE on the client.  You may want to set it for the host name associated with the correct IP address.

The following document has more information on REQUIRED_INTERFACE:
https://www.veritas.com/support/en_US/article.000007733

[Michael_G_Ander]

Have you speficied the NB_ORA_CLIENT as the backup interface name in the restore script ? e.g SERVER01_BCK

Think you are still able to actually sent name in the bprd log on the master, else the dbclient log (permission  777) on the oracle machine is the best place to troubleshoot oracle restore issues in my opionion.

on the client I would also run bpclntcmd -self to see which name it would use for client initiated things.