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system error occurred (130)

Charles_BR1
Level 2

Hi guys, I have a problema, anybody can help me? This backups finished with error 130, It was run sucefully, but now are failed.

07/31/2018 09:36:44 - Info bpbrm (pid=31976) uniserver224-bkp is the host to backup data from
07/31/2018 09:36:44 - Info bpbrm (pid=31976) reading file list for client
07/31/2018 09:36:44 - Info nbjm (pid=19011) starting backup job (jobid=22120345) for client uniserver224-bkp, policy UNI_ATV_PRD_SO_UNIX, schedule FULL_SEMANAL
07/31/2018 09:36:44 - Info nbjm (pid=19011) requesting STANDARD_RESOURCE resources from RB for backup job (jobid=22120345, request id:{61E0A40E-94BE-11E8-A6DF-5744D52CBBEA})
07/31/2018 09:36:44 - requesting resource STUG_MSDP_DC
07/31/2018 09:36:44 - requesting resource uniserver934.NBU_CLIENT.MAXJOBS.uniserver224-bkp
07/31/2018 09:36:44 - requesting resource uniserver934.NBU_POLICY.MAXJOBS.UNI_ATV_PRD_SO_UNIX
07/31/2018 09:36:44 - granted resource uniserver934.NBU_CLIENT.MAXJOBS.uniserver224-bkp
07/31/2018 09:36:44 - granted resource uniserver934.NBU_POLICY.MAXJOBS.UNI_ATV_PRD_SO_UNIX
07/31/2018 09:36:44 - granted resource MediaID=@aaabH;DiskVolume=PureDiskVolume;DiskPool=dp_disk_uniserver284;Path=PureDiskVolume;StorageServer=uniserver284;MediaServer=uniserver284
07/31/2018 09:36:44 - granted resource stu_disk_uniserver284
07/31/2018 09:36:44 - estimated 12920832 kbytes needed
07/31/2018 09:36:44 - Info nbjm (pid=19011) started backup (backupid=uniserver224-bkp_1533040604) job for client uniserver224-bkp, policy UNI_ATV_PRD_SO_UNIX, schedule FULL_SEMANAL on storage unit stu_disk_uniserver284
07/31/2018 09:36:44 - started process bpbrm (pid=31976)
07/31/2018 09:36:45 - Info bpbrm (pid=31976) starting bpbkar on client
07/31/2018 09:36:45 - Info bpbkar (pid=13491) Backup started
07/31/2018 09:36:45 - Info bpbrm (pid=31976) bptm pid: 31977
07/31/2018 09:36:45 - Info bptm (pid=31977) start
07/31/2018 09:36:45 - Info bptm (pid=31977) using 1048576 data buffer size
07/31/2018 09:36:45 - Info bptm (pid=31977) setting receive network buffer to 136192 bytes
07/31/2018 09:36:45 - Info bptm (pid=31977) using 128 data buffers
07/31/2018 09:36:45 - connecting
07/31/2018 09:36:45 - connected; connect time: 0:00:00
07/31/2018 09:36:46 - Info bptm (pid=31977) start backup
07/31/2018 09:36:47 - Info bptm (pid=31977) backup child process is pid 31990
07/31/2018 09:36:47 - begin writing
07/31/2018 09:37:17 - Info bpbrm (pid=31976) from client uniserver224-bkp: TRV - [/opt/IBM/HTTPServer/logs/adminSocket] is a socket special file. Skipping
07/31/2018 09:37:17 - Info bpbrm (pid=31976) from client uniserver224-bkp: TRV - [/opt/IBM/HTTPServer/logs/cgisock.10056] is a socket special file. Skipping
07/31/2018 09:37:17 - Info bpbrm (pid=31976) from client uniserver224-bkp: TRV - [/opt/IBM/HTTPServer/logs/cgisock.16291] is a socket special file. Skipping
07/31/2018 09:37:17 - Info bpbrm (pid=31976) from client uniserver224-bkp: TRV - [/opt/IBM/HTTPServer/logs/cgisock.17020] is a socket special file. Skipping
07/31/2018 09:37:17 - Info bpbrm (pid=31976) from client uniserver224-bkp: TRV - [/opt/IBM/HTTPServer/logs/cgisock.17858] is a socket special file. Skipping
07/31/2018 09:37:17 - Info bpbrm (pid=31976) from client uniserver224-bkp: TRV - [/opt/IBM/HTTPServer/logs/cgisock.19112] is a socket special file. Skipping
07/31/2018 09:37:17 - Info bpbrm (pid=31976) from client uniserver224-bkp: TRV - [/opt/IBM/HTTPServer/logs/cgisock.19215] is a socket special file. Skipping
07/31/2018 09:37:17 - Info bpbrm (pid=31976) from client uniserver224-bkp: TRV - [/opt/IBM/HTTPServer/logs/cgisock.21193] is a socket special file. Skipping
07/31/2018 09:37:17 - Info bpbrm (pid=31976) from client uniserver224-bkp: TRV - [/opt/IBM/HTTPServer/logs/cgisock.24046] is a socket special file. Skipping
07/31/2018 09:37:17 - Info bpbrm (pid=31976) from client uniserver224-bkp: TRV - [/opt/IBM/HTTPServer/logs/cgisock.25312] is a socket special file. Skipping
07/31/2018 09:37:17 - Info bpbrm (pid=31976) from client uniserver224-bkp: TRV - [/opt/IBM/HTTPServer/logs/cgisock.25950] is a socket special file. Skipping
07/31/2018 09:37:17 - Info bpbrm (pid=31976) from client uniserver224-bkp: TRV - [/opt/IBM/HTTPServer/logs/cgisock.26119] is a socket special file. Skipping
07/31/2018 09:37:17 - Info bpbrm (pid=31976) from client uniserver224-bkp: TRV - [/opt/IBM/HTTPServer/logs/cgisock.2940] is a socket special file. Skipping
07/31/2018 09:37:17 - Info bpbrm (pid=31976) from client uniserver224-bkp: TRV - [/opt/IBM/HTTPServer/logs/cgisock.4709] is a socket special file. Skipping
07/31/2018 09:37:17 - Info bpbrm (pid=31976) from client uniserver224-bkp: TRV - [/opt/IBM/HTTPServer/logs/cgisock.4739] is a socket special file. Skipping
07/31/2018 09:37:17 - Info bpbrm (pid=31976) from client uniserver224-bkp: TRV - [/opt/IBM/HTTPServer/logs/cgisock.4788] is a socket special file. Skipping
07/31/2018 09:37:17 - Info bpbrm (pid=31976) from client uniserver224-bkp: TRV - [/opt/IBM/HTTPServer/logs/cgisock.6166] is a socket special file. Skipping
07/31/2018 09:37:17 - Info bpbrm (pid=31976) from client uniserver224-bkp: TRV - [/opt/IBM/HTTPServer/logs/siddport] is a socket special file. Skipping
07/31/2018 09:39:49 - Info bpbrm (pid=31976) from client uniserver224-bkp: TRV - [/usr/openv/var/vnetd/bpcd.uds] is a socket special file. Skipping
07/31/2018 09:39:49 - Info bpbrm (pid=31976) from client uniserver224-bkp: TRV - [/usr/openv/var/vnetd/terminate_bpcd.uds] is a socket special file. Skipping
07/31/2018 09:39:49 - Info bpbrm (pid=31976) from client uniserver224-bkp: TRV - [/usr/openv/var/vnetd/terminate_vnetd.uds] is a socket special file. Skipping
07/31/2018 09:40:55 - Info bpbrm (pid=31976) from client uniserver224-bkp: TRV - [/boot] is in a different file system from [/]. Skipping
07/31/2018 09:40:55 - Info bpbrm (pid=31976) from client uniserver224-bkp: TRV - [/dev] is in a different file system from [/]. Skipping
07/31/2018 09:41:08 - Info bpbrm (pid=31976) from client uniserver224-bkp: TRV - [/misc] is in a different file system from [/]. Skipping
07/31/2018 09:41:08 - Info bpbrm (pid=31976) from client uniserver224-bkp: TRV - [/net] is in a different file system from [/]. Skipping
07/31/2018 09:41:08 - Info bpbrm (pid=31976) from client uniserver224-bkp: TRV - [/opt] is in a different file system from [/]. Skipping
07/31/2018 09:41:08 - Info bpbrm (pid=31976) from client uniserver224-bkp: TRV - [/proc] is on file system type PROC. Skipping
07/31/2018 09:41:27 - Critical bpbrm (pid=31976) from client uniserver224-bkp: FTL - terminated by signal 11
07/31/2018 09:41:27 - Error bptm (pid=31977) media manager terminated by parent process
07/31/2018 09:41:32 - Info uniserver284 (pid=31977) StorageServer=PureDisk:uniserver284; Report=PDDO Stats (multi-threaded stream used) for (uniserver284): scanned: 9179311 KB, CR sent: 19972 KB, CR sent over FC: 0 KB, dedup: 99.8%, cache hits: 192540 (99.7%)
07/31/2018 09:41:33 - Info bpbkar (pid=13491) done. status: 130: system error occurred
07/31/2018 09:41:33 - end writing; write time: 0:04:46
system error occurred (130)

 

4 REPLIES 4

Marianne
Moderator
Moderator
Partner    VIP    Accredited Certified
You need to troubleshoot on the client.
We see 'signal 11' OS error (Segmentation Fault).
Maybe start with /var/log/messages.

Ensure that bpbkar log folder exists on the client for NBU-level troubleshooting.

Nicolai
Moderator
Moderator
Partner    VIP   

if backup stops at the same number of files/directories, I recommend to enable the bpbkar path debugging, to see what file/directory who causes signal 11

https://www.veritas.com/support/en_US/article.000026979

Marianne
Moderator
Moderator
Partner    VIP    Accredited Certified
@Charles_BR1

It's been almost a week since you posted here.
Have you managed to resolve the issue in the meantime?

Hello Marianne, the error persist, but other person is verifying, can you to close this topic?