the restore failed to recover the requested files (5)

[sheriff_e47]

Hi All,

I need to restore some files to its original source. But, it failed: here's the detail:

08/30/2013 11:07:39 - begin Restore

08/30/2013 11:07:40 - number of images required: 1

08/30/2013 11:07:40 - media needed: JL1173

08/30/2013 11:07:43 - restoring from image mediadrc_1377680400

08/30/2013 11:07:44 - connecting

08/30/2013 11:07:45 - Error bpbrm (pid=2253) client mediadrc didn't start

08/30/2013 11:07:45 - requesting resource JL1173

08/30/2013 11:07:45 - granted resource  JL1173

08/30/2013 11:07:45 - granted resource  HP.ULTRIUM5-SCSI.006

08/30/2013 11:07:52 - restored from image mediadrc_1377680400; restore time: 0:00:09

08/30/2013 11:07:53 - Warning bprd (pid=23537) Restore must be resumed prior to first image expiration on Wed Sep 04 16:00:00 2013

08/30/2013 11:07:53 - end Restore; elapsed time 0:00:14

the restore failed to recover the requested files (5)

Please help me to solve this problem. Thank you

[watsons]

Error bpbrm (pid=2253) client mediadrc didn't start

Saw this in your job details, is the source client online with its Netbackup bpcd & vnetd running? Source client may not need to be online during restore, but because you chose to restore to original source, you need that up and running too.

[sheriff_e47 · Accepted solution]

Hi,

I already get the link about this error,

http://www.symantec.com/business/support/index?page=content&id=TECH32332

I just copied the tar binary from other client and this client can run normally again. Thanks for your attention and big help

Regards,