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troubleshoot article

puneetagg
Level 3

Any troubleshooting article which give me the information about backup failure with cause and solution?

1 ACCEPTED SOLUTION

Accepted Solutions

Nicolai
Moderator
Moderator
Partner    VIP   

See the Netbackup status code reference guide.

http://www.symantec.com/docs/DOC5181

From a Netbackup master server, open a command prompt and type bperror -S {status-code}. That will provide the same information as in the reference guide.

There is also the trouble shooting guide

http://www.symantec.com/docs/DOC5180

Best Regards

Nicolai

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2 REPLIES 2

Nicolai
Moderator
Moderator
Partner    VIP   

See the Netbackup status code reference guide.

http://www.symantec.com/docs/DOC5181

From a Netbackup master server, open a command prompt and type bperror -S {status-code}. That will provide the same information as in the reference guide.

There is also the trouble shooting guide

http://www.symantec.com/docs/DOC5180

Best Regards

Nicolai

RamNagalla
Moderator
Moderator
Partner    VIP    Certified

hello have a look into the below T/N

Status code chart

though the netbackup end with the same status code the reason behind might be different depends on the enviornment and the server behiver..

the above tech note will giveyou the generic info about the errors

having the better understaind on the enviornment will help you most while fixing the issues.

good luck