06-06-2013 09:39 AM
Hi,
We have UNIX (Solaris 10, X86 ) env that run NetBackup 7.0.1 - Master Server.
The Problem is that I try to run NetBackup Administration Console on my PC (Win7) and get message "unable to retrieve version of the server".
On "Change Server" Window I have allready insert the server name including add it to Windows host file… I have ping and it resolved.
Please note that the installed console version is 7.5.0.4 - I Would like to now if there is a problem with it....
Please Help.
BR
Asaf
Solved! Go to Solution.
06-06-2013 07:40 PM
To use Windows Admin Console, you need to add your PC to /etc/hosts on the master and add SERVER entry for your PC to bp.conf on the master.
Plus of course same version and patch on your PC.
I personally prefer to manage Unix/Linux masters with Java Console. Again, same version and patch level as master.
06-06-2013 10:53 AM
You need to use the same version of the Java Console or Windows Admin console as your master server.
06-06-2013 04:59 PM
you can try to install the same version java console.
06-06-2013 07:40 PM
To use Windows Admin Console, you need to add your PC to /etc/hosts on the master and add SERVER entry for your PC to bp.conf on the master.
Plus of course same version and patch on your PC.
I personally prefer to manage Unix/Linux masters with Java Console. Again, same version and patch level as master.
06-06-2013 11:26 PM
trace logs of bpcd and
/usr/openv/netbackup/logs/bpjava-msvc
/usr/openv/netbackup/logs/bpjave-svsvc
Do entry in host file and bp.conf...
below link will help you...
https://www-secure.symantec.com/connect/forums/new-install-nbu-75-and-console-not-working
06-07-2013 06:40 AM
06-07-2013 01:15 PM
06-28-2013 07:36 AM
Hi all,
Sorry about the delay of my answer.
As Ron said, maybe there is a problem with the version.
Therefore, I tried to download the right version (7.0) but I have license problem since the company that installed the NBU on my PC, are not working with us anymore.
I tried to download it from the FTP with my serials that I found on the Help/About but none of them was correct.
Do you have an idea how can I download it without put the serial?
Thanks for your help
Asaf
06-28-2013 08:06 AM
contact customer care http://www.symantec.com/enterprise/support/assistance_care.jsp
07-18-2013 06:23 AM
Were you able to downalod the correct version by reaching customer care ?
If the issue was resolved, do not forget to mark the solution.
07-25-2013 01:15 AM
Hi All,
This issue is resolved after doing the registry setting on the Master Backup server.
Added the "Media server Name" on the "Server" String Value on
HKEY_LOCAL_MACHINE\SOFTWARE\Veritas\NetBackup\CurrentVersion\Config\
07-25-2013 01:31 AM
Are you the same person as the original poster? Or working with asaf9280?
The OS in the opening post is listed as Unix - that is why I advised to add SERVER entry to bp.conf and add /etc/hosts entry...
According to your post this is actually Windows?
Or do you have a similar issue as asaf9280?
07-25-2013 03:18 AM
Strange..!!
You started the problem with UNIX (Solaris 10, X86 ) and you resolved it by modifying registry on Unix server?? ;)
RonCaplinger - is 100% right. You MUST have the same version java conosle as the master server.
Please install the 7.0.1 java console on your work station