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upgrade to 7.1.0.4 failed

cimo
Level 4

Hello!

 

I upgrading my netbackup environment  from 7.1.0.1 to 7.1.0.4.

I have several media servers to upgrade. The problem is on the AIX media server.

 

The upgrade process seems to be completed successfully, but when I start the netbakcup services I got these errors:

 

root@vanadio: /oracle/CRP/saparch/nbu =>netbackup start
NetBackup Authentication daemon started.
NetBackup network daemon started.
NetBackup client daemon started.
NetBackup SAN Client Fibre Transport daemon started.
NetBackup Database Server started.
NetBackup Authorization daemon started.
NetBackup Event Manager started.
Could not load program /usr/openv/netbackup/bin/nbaudit:
Symbol resolution failed for /usr/openv/lib/libVdbMT.so because:
        Symbol db_OpenImgWithLockByPathNb (number 353) is not exported from dependent
          module /usr/openv/lib/libcatbackupMT.so.
System error: Error 0
Examine .loader section symbols with the 'dump -Tv' command.
NetBackup Audit Manager started.
Could not load program /usr/openv/netbackup/bin/nbemm:
Symbol resolution failed for /usr/openv/lib/libVdbMT.so because:
        Symbol db_OpenImgWithLockByPathNb (number 353) is not exported from dependent
          module /usr/openv/lib/libcatbackupMT.so.
System error: Error 0
Examine .loader section symbols with the 'dump -Tv' command.
NetBackup Enterprise Media Manager started.
Could not load program /usr/openv/netbackup/bin/nbrb:
Symbol resolution failed for /usr/openv/lib/libVdbMT.so because:
        Symbol db_OpenImgWithLockByPathNb (number 353) is not exported from dependent
          module /usr/openv/lib/libcatbackupMT.so.
System error: Error 0
Examine .loader section symbols with the 'dump -Tv' command.
NetBackup Resource Broker started.
Media Manager daemons started.
NetBackup request daemon started.
Could not load program /usr/openv/netbackup/bin/bpcompatd:
Symbol resolution failed for /usr/openv/lib/libVdb.so because:
        Symbol db_OpenImgWithLockByPathNb (number 332) is not exported from dependent
          module /usr/openv/lib/libcatbackup.so.
System error: Error 0
Examine .loader section symbols with the 'dump -Tv' command.
NetBackup compatibility daemon started.
Could not load program /usr/openv/netbackup/bin/nbjm:
Symbol resolution failed for /usr/openv/lib/libVdbMT.so because:
        Symbol db_OpenImgWithLockByPathNb (number 353) is not exported from dependent
          module /usr/openv/lib/libcatbackupMT.so.
System error: Error 0
Examine .loader section symbols with the 'dump -Tv' command.
NetBackup Job Manager started.
Could not load program /usr/openv/netbackup/bin/nbpem:
Symbol resolution failed for /usr/openv/lib/libVdbMT.so because:
        Symbol db_OpenImgWithLockByPathNb (number 353) is not exported from dependent
          module /usr/openv/lib/libcatbackupMT.so.
System error: Error 0
Examine .loader section symbols with the 'dump -Tv' command.
NetBackup Policy Execution Manager started.
Could not load program /usr/openv/netbackup/bin/nbstserv:
Symbol resolution failed for /usr/openv/lib/libVdbMT.so because:
        Symbol db_OpenImgWithLockByPathNb (number 353) is not exported from dependent
          module /usr/openv/lib/libcatbackupMT.so.
System error: Error 0
Examine .loader section symbols with the 'dump -Tv' command.
NetBackup Storage Lifecycle Manager started.
Could not load program /usr/openv/netbackup/bin/nbrmms:
Symbol resolution failed for /usr/openv/lib/libVdbMT.so because:
        Symbol db_OpenImgWithLockByPathNb (number 353) is not exported from dependent
          module /usr/openv/lib/libcatbackupMT.so.
System error: Error 0
Examine .loader section symbols with the 'dump -Tv' command.
NetBackup Remote Monitoring Management System started.
NetBackup Key Management daemon started.
Could not load program /usr/openv/netbackup/bin/nbsl:
Symbol resolution failed for /usr/openv/lib/libVdbMT.so because:
        Symbol db_OpenImgWithLockByPathNb (number 353) is not exported from dependent
          module /usr/openv/lib/libcatbackupMT.so.
System error: Error 0
Examine .loader section symbols with the 'dump -Tv' command.
NetBackup Service Layer started.
Could not load program /usr/openv/netbackup/bin/nbars:
Symbol resolution failed for /usr/openv/lib/libVdbMT.so because:
        Symbol db_OpenImgWithLockByPathNb (number 353) is not exported from dependent
          module /usr/openv/lib/libcatbackupMT.so.
System error: Error 0
Examine .loader section symbols with the 'dump -Tv' command.
NetBackup Agent Request Server started.
NetBackup Bare Metal Restore daemon not started.
NetBackup Vault daemon started.
NetBackup Service Monitor started.
NetBackup Bare Metal Restore Boot Server daemon started.

 

I rollback to the 7.1.0.1 versione that is still working.

Is there someone who has got the same errors?

 

Thank you very much

Simone

1 ACCEPTED SOLUTION

Accepted Solutions

cimo
Level 4

I found the solution... a corrupted NB_CLT_7.1.0.4.tar.

 

I've download a new one and now it works fine.

 

Thank you

View solution in original post

5 REPLIES 5

mansoor_sheik
Level 6
Certified

hi,

Plz find the below link. It has release note document for 7.1.0.4.

In the document, product dependencies is mentioned for AIx. Check all the dependent pacakage are installed.

 

cimo
Level 4

I found the solution... a corrupted NB_CLT_7.1.0.4.tar.

 

I've download a new one and now it works fine.

 

Thank you

mansoor_sheik
Level 6
Certified

Hi,

Thanks for updating the info. :--)

mansoor_sheik
Level 6
Certified

Hi cimo,

Sry, I missed the link

http://www.symantec.com/business/support/index?page=content&id=DOC5201

Andy,

Thanks for intimating

Andy_Welburn
Level 6

wink